Indophilia International Reviews 

162
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Hi .. the fabric is misleading in the website picture and in actual .. it is too thin a cotton material and not worth the price ! I m disappointed 😞

Beoordeeld met 5 van de 5 sterren

Very well tailored and material is exactly what I wanted - PURE COTTON . The online ordering is very well customised to suit personal body types and preferences. Thank you 🙏

Beoordeeld met 4 van de 5 sterren

I purchased a blazer and while I don’t usually wear prints, something about Indophilia colours and prints kept taking me back to purchase page. The fit, the fabric and the design are simply beautiful.... Toon meer

Beoordeeld met 5 van de 5 sterren

I love my dress and wore it as a model for a portrait class. It drew many admiring compliments but i didn't wash it before i wore it and the indigo dye transferred to my body which the students found... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Kledingmaker
  4. Naaister

Geschreven door het bedrijf

Indophilia, a term combining 'Indo' for India and 'Philia' meaning love, reflects our profound admiration for Indian fabrics and contemporary global styles. As a collective of skilled tailors, designers, and executives, we are dedicated to creating exceptional clothing in India and delivering it to customers worldwide. Our garments are meticulously crafted to offer customizable options for length, sleeves, and neckline, enhancing personal style and fit. Several of our designs feature a real-time live preview, allowing customers to visualize how the dress will look before making a purchase. We cater to a diverse range of body sizes, offering sizes from XS to 10XL. Each dress is made-to-order, which significantly reduces garment waste. Committed to sustainability, we avoid using synthetic materials like polyester, ensuring our garments are both skin-friendly and environmentally friendly.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

162 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

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4,1

Alle reviews

(162)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I had ordered 4 dresses

I had ordered 4 dresses, received only 3. Sent email to customer service twice. Haven’t heard back yet.

29 januari 2026
Logo Indophilia International

Antwoord van Indophilia International

Hi Archana,

So bad this happened. Was it resolved ? If not, I'd be happy to make it right. Send the dress that wasn't received along with a complementary dress.

Apologies for the delayed response. We'll check trustpilot thrice a week going forward so these reviews aren't missed.

If you'd like to take the offer, send us an email and refer this message. Maybe screenshot it.

Thanks,

Harsh

Beoordeeld met 2 van de 5 sterren

The jacket smelled really bad

The jacket smelled really bad . The jacket looked old and the colour was running too...

17 januari 2026
Logo Indophilia International

Antwoord van Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

Beoordeeld met 5 van de 5 sterren

Service was very good

Service was very good. I bought a dress which is too small and Indophilia not only suggested on exchange but gave me a new dress without any charges. Thank you very mucn

3 januari 2026
Beoordeeld met 3 van de 5 sterren

Material was too thin

3 januari 2026
Logo Indophilia International

Antwoord van Indophilia International

Hi,

Yes, the dresses are mostly 80GSM. We have an option to add lining. Was it too thin despite the lining ? Happy to take this conversation over email if you prefer.


Best
Harsh

Beoordeeld met 3 van de 5 sterren

The dye in the material was not colour…

The dye in the material was not colour fast. The dress was nice and fitted well however my concern relates to the dyes shedding onto my skin and undergarments.
I a previous garment because the size was incorrect..it could have been my own fault, and the return process and replacement garment was flawless.

27 november 2025
Logo Indophilia International

Antwoord van Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

Beoordeeld met 1 van de 5 sterren

Worse purchase experience ever

This has been the worse purchase experience I’ve ever had. Received incorrect dress & contacted them requesting a return & refund as paid extra for customisation. Had only one reply to my over ten times of contacting them. They acknowledged the error & then no other reply. So disappointing & a waste of money.

23 november 2025
Logo Indophilia International

Antwoord van Indophilia International

Hi,

We've made many changes in our ops and manufacturing. If you want to try us again, happy to pass a significant discount coupon. I'm sure you'll be delighted this time.

BEST,
Harsh

Beoordeeld met 5 van de 5 sterren

Great dress

Great dress! Love the customization options offered by Indophilia. Their customer service is very responsive. And the dress I bought is lovely.

8 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

UPDATED Three strikes and I'm out

I’d like to update my review to add that Indophilia came through for me! They sent me the correct dress with my customizations and I absolutely love it!!
*
*
I've ordered from Indophilia three times. The first dress was missing the belt. I was given $20 off my next purchase. The second dress had the pockets sewn in the wrong way. I was asked to send it back (at my expense) and choose a replacement. I chose a new dress and asked for customizations. The third dress came with no customizations. If I want another replacement, I have to send it back at my expense. I will never order from them again and do not recommend Indophilia to anyone.

10 november 2025
Logo Indophilia International

Antwoord van Indophilia International

Hi,

We have made many changes to our manufacturing and ops. We now issue prepaid labels in the US. If you decide to try us again, let me know. I'll be happy to send you a discount coupon.


Best,
Harsh

Beoordeeld met 1 van de 5 sterren

The dress arrived ok but when I took it…

The dress arrived ok but when I took it out of the packet the ink from the dress was coming off onto my hands. It If I had worn it I would have been covered in blue dye. The pattern on the dress was not as crisp as the be picture online. It looks like batik

27 oktober 2025
Logo Indophilia International

Antwoord van Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

Beoordeeld met 5 van de 5 sterren

I've ordered from this company multiple…

I've ordered from this company multiple times. I love their dresses and the customizations. I could not be happier with the dresses I've ordered. Thing ATM to take 2 to 3 weeks to arrive but since I customize that just makes sense to me.

4 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

good quality dress

good quality dress. lovely fabric. I ordered the dress with lining, so I can wear it without underskirt. One minor problem is that the deep blue indigo dyed fabric shed colour onto my skin when I first tried it on, but once it was first washed, this stopped.

4 november 2025
Review zonder uitnodiging

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