Indophilia International Reviews 

163
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I originally ordered a cotton summer maxi dress. After a week or so I was told it wasn’t available. The company wouldn’t issue a refund but instead gave me a voucher. I reluctantly selected another dr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I purchased a blazer and while I don’t usually wear prints, something about Indophilia colours and prints kept taking me back to purchase page. The fit, the fabric and the design are simply beautiful.... Toon meer

Beoordeeld met 5 van de 5 sterren

I love my dress and wore it as a model for a portrait class. It drew many admiring compliments but i didn't wash it before i wore it and the indigo dye transferred to my body which the students found... Toon meer

Beoordeeld met 4 van de 5 sterren

You have a very nice ordering process. I appreciate being able to get my dress lined, and the custom measurements are vital for me. The quality of your work is outstanding! The fabrics are re... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Kledingmaker
  4. Naaister

Geschreven door het bedrijf

Indophilia, a term combining 'Indo' for India and 'Philia' meaning love, reflects our profound admiration for Indian fabrics and contemporary global styles. As a collective of skilled tailors, designers, and executives, we are dedicated to creating exceptional clothing in India and delivering it to customers worldwide. Our garments are meticulously crafted to offer customizable options for length, sleeves, and neckline, enhancing personal style and fit. Several of our designs feature a real-time live preview, allowing customers to visualize how the dress will look before making a purchase. We cater to a diverse range of body sizes, offering sizes from XS to 10XL. Each dress is made-to-order, which significantly reduces garment waste. Committed to sustainability, we avoid using synthetic materials like polyester, ensuring our garments are both skin-friendly and environmentally friendly.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,1

Alle reviews

(163)

65 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I never received my clothes

I never received my clothes

1 april 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Gayathri,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your particular order is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 1 van de 5 sterren

Oops!!’ Lost Rs 2000

I think we can get same product faster and elsewhere. Why suffer and pay for product that will not be delivered on time. If at all delivered. I am still waiting for my dress which has costed 2000/- for me.

I would never buy.
They haven’t delivered by order it’s been more than 1.5 months.
They do respond indicating, it will be delivered and they have a policy that the delivery time is 25 days after order received.
This timeframe keeps changing every time you message.

1 april 2025
Review zonder uitnodiging
Logo Indophilia International

Antwoord van Indophilia International

Hello Shilpa,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your particular order is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 2 van de 5 sterren

I purchased 2 dresses

I purchased 2 dresses. One arrived which I love. The other one was never delivered. Where is it?

26 april 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Jackie,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your both orders are delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 1 van de 5 sterren

Ordered on 3/25. Now 5/5 and still not here

Ordered on March 25. Still haven't received my order. Said it was shipped April 20th - the tracking hasn't been updated since then

26 april 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Daryl,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 5 van de 5 sterren

Best customized cotton dress options

I ordered a customized organic cotton dress from this brand for my beach vacation and the fitting was so good I’m gonna order again soon. Prompt service and accommodation of special customization request

3 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Would not recommend.

First order was fine. Second order has been pending for over a month now. Hard to get a response from them. No sight of a refund either. Would not recommend.

22 april 2025
Review zonder uitnodiging
Logo Indophilia International

Antwoord van Indophilia International

Hello Sharmeen,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 1 van de 5 sterren

Placed my order on 14th March

Placed my order on 14th March. Not recieved it yet. Terrible.

9 april 2025
Review zonder uitnodiging
Logo Indophilia International

Antwoord van Indophilia International

Hello Archana,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 4 van de 5 sterren

Great customer service

There customer service was very helpful, but the dress was slow to be made and ship. Still, I liked the dress when it arrived and will look forward to wearing it very much! I hope Indophilia keeps growing and increasing their modifiable selection.

12 maart 2025
Beoordeeld met 1 van de 5 sterren

It took two months to get my order

It took two months to get my order. When I finally did get the order, the dresses are not sewn well to size. The pictures of the dresses I purchased on the website look very little like the dresses I bought. The fabric feels cheap and thin as well. Both dresses will be going to the Salvation Army unfortunately. I do not recommend this company.

18 maart 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Nicolina,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 2 van de 5 sterren

Wrong fabric and stained

The dress I ordered arrived in 2 months. It was the wrong fabric (clearly a jersey cotton when advertised as ponte knit), had a large stain on the shoulder, and was much shorter than expected. The return process so for has been smooth and I'm willing to give them another chance.

9 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Took too long

I would never order from this company again. I placed the order in Dec and didn’t get it until the end of March. There was no communication until I started sending multiple emails asking for an update or a refund. They said there was a fabric issue and they would ship soon with a freebie (never happened) I did finally get the dress but it was not worth the hassle or time it took.

12 maart 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Mindy,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 1 van de 5 sterren

I have not received my dress yet

I have not received my dress yet. It has been so long since I ordered it I forget what I ordered.

12 maart 2025
Logo Indophilia International

Antwoord van Indophilia International

Hello Nancy,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Beoordeeld met 1 van de 5 sterren

complete fraud

complete fraud
first they will send a under size order then ask you to return
once you will return
they will ask for gift card
will not listen
will reply on their whims and fancies
almost spend one month but nothing
only manipulating customers
complete bogus company
cheated

24 maart 2025
Review zonder uitnodiging

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