Innovato Design Reviews 335

It's a nice cross at a nice price. The shipping was quick. Im pleased

Inconvenient, yet Excellent experience! I ordered a necklace as a gift that had personal meaning for a dear friend. When the necklace arrived, it was in a completely different color scheme. I followed company policy and reached out via email to start the return process. I am extremely content with the ease of communication and customer service I received. The process was seamless. I was offered options on how I would like to proceed with my return/exchange. Over all I had a great experience and was treated as a person, not just an order. Great Customer Service is hard to find these days, and that is exactly what I received. 5 stars!

The different look to it and they fit really well

I order a ring from this company and they sent the wrong one. I contacted them and they sent the wrong one again. I have two rings that are not what I ordered nor will I wear. Don't waste your money with this company.

All good fast delivery, product like they said it would be

Product is very nice, and was priced well.

Shipping did take longer than expected.

Quick international shipping, nice product exactly as displayed, accurate sizing

I recently ordered a Masonic Ring as shown in the advertisement but what I received was different from what I ordered as shown in the ad :-( :-/ :-/

Rings are beautiful Made well

Its great experience, hassle free when it comes to delivery, it will arrive on time!

Great quality I am allergic to the metal sadly but they are awesome I use clear nail polish and im good to go lol

The ring was beautiful and fit perfect. Thank you.

Very good service and good delivery
The wedding rings i ordered was delivered
Safely

I ordered a wedding set for my fiancee that stated it was stainless steel. We received the rings and as she wore them it turned her finger green. We have videos of her wearing them and her finger green underneath. The description said stainless steel but clearly they lied because stainless steel does not turn a finger green. We did not find out the rings done it sooner because they was delivered February 3, 2026 but she got it as a Valentines Day gift and wore them for 2 hours and her finger was green underneath.

The lengthy time for delivery is HORRIBLE! I ordered my product on Dec 11th 2025 and STILL haven't received it. This is my fault because I did see that a standard delivery is 7 to 14 business days PLUS an additional 5 business days for processing!!?? So I'm waiting a minimum of 19 business days waiting until damn near January 10 before i can expect my purchase?? Unless you have forever to wait for your product, I wouldn't recommend ordering from this site. I for sure will never be duped by this site again! SMDH

After being sent the wrong products, their customer service were very helpful. The products we ordered were no longer available but we were offered free replacements from their new range. The replacements turned up swiftly and I am very happy with them.

I paid for wedding band set and got stuck with a bs silver ring I want my $ or my rings I ordered immediately or both. I will never order from them again and I want rings I picked

Messed up my first order and they help fix it. When it came it fit perfect the second one. Love how it has a bit of weight to it and really nice work done on making it. Vary vary satisfied.

I ordered a hat from innovato design. When it arrived, I decided it was of very poor quality for the price I paid for it. They refused to pay for return shipping.