IN'n'OUT Autocentres Reviews 

Fitted my car service and MOT in at short notice when. I was unable to make the original booking. I choose zin and Out each time when I can. A friendly tea and goid value.

The service at INnOUT IS VERY GOOD WILL ALWAYS RECOMMEND

I had my mot today and as usual it was a very good service.
Always friendly greeting and a phone call when my car was ready.
Would highly recommend In n Out

I have been using the IN'n'OUT Autocentres Leeds branch for my yearly MOT and servicing for a few years now. So far, my experience has been very good. The staff are friendly, helpful, and professional, and they provide a quality service

Second visit and still very happy with the quality of the repair and the overall experience. No fuss, everything was made clear to me, easy to book car in, drop it off and they always kept me informed of progress. Staff were friendly, approachable and polite. I will definitely use them again

Great service again; professional, helpful and work always of a high standard.

I regularly visit In n Out Kettering Road in Northampton for MOTs & the occasional repair. Jamie, Simon & Bill especially are great guys & always do a fantastic job. It's just a shame that they are clearly overworked, under appreciated by upper management & under staffed.

I used In and Out Warrington for a service and also a Battery replacement, Sid dealt with me today and was very helpful answering my queries and giving me a fair deal with my needs. I would recommend this establishment. Speak with Sid (Siad) if you want to be treated in a fair way wirh fair prices. I was also accomodated with an earlier slot as there had been slight miscommunication on my appointment time.

First time using this IN n OUT Autocentre.
In a word.. Awful,.. you must avoid this place ...we had 4 tyres fitted and they have damaged 3 alloy wheels.
they could not find the locking key which was in the glove box so because of this we "lost our slot" had to wait unti 5.30pm to collect (we dropped off at 11am) so, 6.5 hours to fit x4 tyres.
I think they damaged the wheels on purpose because I complained about how long the job was taking. Manager not overly friendly also. EXTREMELY DISAPPOINTED IN THE POOR LEVEL OF SERVICE FROM THIS OUTFIT WOULD NEVER USE AGAIN.....

Lovely staff, very friendly, professional, extremely informative and helpful. Travel from Newport and wouldn’t go to another garage. No exaggeration, I’ve recommended to all my friends

Brilliant service every time! They handle MOTs for both our cars within a month of each other and make it completely hassle-free. Staff are always welcoming and friendly, and being able to book and pay online makes life so much easier. The waiting area even has a hot drinks machine and water dispenser – really thoughtful. Highly recommend!

As a women I was scared to go to a garage by myself but the staff were so helpful and patient. I am so relieved and happy with the whole experience.

Excellent service would definitely go back

Ordered 4 tyres from Asda tyres for a BMW 6 series, booked in at in at In and Out Autos Wednesbury for fitting. Ordered from Asda on Monday Fitting is due on Friday.

I have no communication at all from In and Out until I arrive when I am told we cant fit the rear tyres only the front as they are to big for our machine.

No apology nothing, I am asked do you want us to fit the fronts and leave the rears.

If I had wanted front tyres only I would placed the order for front tyres only. I ask what should i do about the rears to be told "I dunno mate"

The person on reception then tries to blame Asda Tyres for arranging the fitting with them even though they say they can do it and they must know what they can fit, after all its a big tyre but its not a truck tyre.
Perhaps an apology would have helped but to simply try and point the finger at another company is unreal.

How can you sit on an order for 5 days knowing there is an issue and then deny any accountability, or is it simply we get paid for fitting the front tyres and "who cares" about the customer.

The guy on reception wants to learn some customer service skills (I admit I wasnt happy and did swear) but he clearly did not give a dam. just kept asking "do you want the fronts fitting"
Unreal, my advice before booking any work here is to make sure they can do the job before booking.

Customer service exceptional
They don't complete work which isn't necessary
Fair prices

Went to get my tyres and brake pads changed. Booking was smooth and quick. Work completed within the day at reasonable cost and excellent customer service experience. Will definitely be using them again.

The team at Kettering Road Northampton are absolutely brilliant. They've looked after my Micra for years, and have been outstanding. Realible and trustworthy. Highly recommended!

Extreme value for money.
Jaguar main dealers at least x5 as much
No faffing
Excellent

Fantastic staff very professional very quick booking process.
Literally what it says on the box
In and out.
Thank you