Sadly a little longer off road than thought due to brake callipers supplied not having all the parts required, but cannot fault the mechanic at all, in any way. Very honest asking if I still wanted hi... Toon meer
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Lees wat reviewers zeggen
Mechanic was excellent on a very hot and debilitating day. 5 stars!! Very happy with his work. But the communication about the appt was poor - emails repeatedly said arrival before 4pm and the person... Toon meer
Ugh, those shameless people at the MOT service! They cancelled my appointment just 3 hours beforehand, saying they couldn't process my payment, which is totally a lie. Now I'm in a bin... Toon meer
Bedrijf heeft geantwoord
Was ok once they got here, but the appointment was before 12, not half past one. I get that things happen, but a simple phone call is not a difficult task. Customer service is nye on non existent.... Toon meer
Bedrijfsgegevens
Over The AA Smart Care
Geschreven door het bedrijf
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Contactgegevens
Verenigd Koninkrijk
- theaa.com/car-care/book/start
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Great representative for the company.
Sadly a little longer off road than thought due to brake callipers supplied not having all the parts required, but cannot fault the mechanic at all, in any way. Very honest asking if I still wanted him to fit the new callipers when he discovered that they weren’t actually needed. Very polite and great communication.
Excellent service
Car repairs made easy.
This is the easiest way to have work done on your car. I needed break pads and discs front and rear. Booked via the AA app, got a fantastic price. You are given a choice of a local garage or fit at home. I selected the latter. The communication through the whole was excellent.
As informed
As informed, mechanic arrived well with in time slot, work was completed, clean and tidy, no dirty marks left, well done AA.
Great service, very knowledgeable staff, will definitely be using the AA again
Thank you all
Second time using AA Smart care
Second time using AA Smart care, love the convenience and clarity of pricing. Great service and would recommend!
As always i booked my car for a service…
As always i booked my car for a service and MOT via the AA have experienced no problems at all. Totally trust the service
The work done in March - invoice 4 months later!
The work was done in March. I was invoice this week (end of June). No idea why it took so long to take payment. Luckily there was enough in my account. A heads up would have been appreciated.
Easy and comfortable booking process
Easy and comfortable booking process. Price very affordable. The actual job done very professionally. We had to add another job and that also went well. Good service overall.
The arrangement was good
The arrangement was good, the car was collecte on time on the service day and the service was good, the people were nice, I was very happy about this service.
Very professional service
Very professional service, great communication skills, ontime and bonus off work being carried out on my driveway, friendly and hard working mechanic. value for money and easy to make a booking.
Excellent service from the appointed…
Excellent service from the appointed garage. Very quick in the booking system.
Mechanic was excellent on a very hot…
Mechanic was excellent on a very hot and debilitating day. 5 stars!! Very happy with his work.
But the communication about the appt was poor - emails repeatedly said arrival before 4pm and the person I spoke to at the call centre after midday gave all sorts of excuses eg new system being introduced! A simple email/call to keep us up to date should have been straightforward. Your communication said we would receive a phone call the morning of and then just before arrival of the mechanic. He did ring just before arrival but there was no earlier call.
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Antwoord van The AA Smart Care
Little bit late service
Not at all like
Need to improve,we go for work shop several times, little bit late service

Antwoord van The AA Smart Care
Car serviced at my house, 5 star
Got my car serviced at my house, they were polite and helpful and cheaper then the main dealership. Defiatly would recommend and will be using them for furture car services.
Staff were fantastic quick and…
Staff were fantastic quick and efficient would use again
Sent the incorrect paperwork to me with…
Sent the incorrect paperwork to me with the wrong mileage of the vehicle. When complained the same day AA promised to fix it and resend. One week later still outstanding and have no record of previous request.

Antwoord van The AA Smart Care
Wanted to book an MOT and added a…
Wanted to book an MOT and added a service a an after thought but only got the service. So paid for a service which was not really needed yet and did not get the MOT I wanted.

Antwoord van The AA Smart Care
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