Insightfultraits Reviews 

213
•
TrustScore 2.5 uit 5

2,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Never take any advice from these scammers. They have no insight for mental health. They exploit people who do have questions to ask. These people are crappy disgusting and lying scammers . They'll tak... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible misleading website, they mention free tests, waste your precious 20-30 mins on test and then when the time comes to see the report. They'll ask you to pay . Just complete utter fraud

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

***ABSOLUTE SCAM*** Do not trust this website. They lure you in with a long personality test and charge a small, cheap fee (around £1.99) to see your results. What they hide in the tiny fine prin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I look the Enneagram test just for fun and ended up spending quite a bit of time reading about my result. It gave me a different perspective on how I approach things.

Bedrijf heeft geantwoord


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,6

Alle reviews

(213)

171 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

"Free test" is not so free

"Free test" is not so free. It prays on the vulnerable trying to find an answer. Horrendous site and should be shut down. I cant believe I fell for it.

27 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,
Thanks for sharing your feedback. We’re really sorry for the frustration this caused. I can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.
We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get:
Access to your complete, personalized results and insights


Unlimited access to 20+ additional tests


The ability to add up to 10 friends or family members to your account at no extra cost


Access to all upcoming tests and new features


Options to share and compare results, plus more tools to help you use your insights in real life


To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

SCAM AVOID THIS

freaking thing made me spend half an hour doing the exam only to ask for money at the end. what a waste! please avoid. this is not how it should be

22 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Scam

Scam. They’ll make you do the whole quiz and then ask for payment to access results.

21 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,
Thanks for sharing your feedback. We’re really sorry for the frustration this caused. I can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.
We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get:
Access to your complete, personalized results and insights


Unlimited access to 20+ additional tests


The ability to add up to 10 friends or family members to your account at no extra cost


Access to all upcoming tests and new features


Options to share and compare results, plus more tools to help you use your insights in real life


To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Don't waste your time with their tests

Don't waste your time with their tests, they are paywalled. Really unfriendly approach, trying to get you to pay by sunken cost fallacy, as you already spent a long time doing the test.

20 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Scam

They ask for $1.45 to get your results. Then bill you $29.50 subscription without your authorisation monthly. They say you write to support but they don't respond. Clear subscription scammers. avoid at all costs.

16 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

We're sorry to hear that your experience was disappointing.

We'd like to clarify that the 14-day trial, the renewal amount, and the recurring subscription terms are clearly disclosed before checkout and displayed on the payment page before any purchase is completed. In addition, a welcome email is sent immediately after sign-up reminding customers that they have 14 days to cancel before the subscription renews, along with the applicable billing terms.

While we understand that email providers may occasionally filter messages differently, email placement (such as the spam folder) is determined by the recipient's email provider and is outside of our control.

We kindly request that you reach out to our support team at support@insightfultraits.com for any queries or concerns related to cancellation or refunds. OR To resolve this as quickly as possible, could you please provide the following details?

The last four digits of the card that was charged

The date and amount of the unauthorized transaction

Any related order ID or reference number you may have received

Please do not send full card numbers or other sensitive information.

Once We have this, We’ll investigate the issue right away and work with our billing team to correct it. Our team will prioritize your request and do their best to assist you as quickly as possible.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

scamming good-willed people

scamming good-willed people. Not a word mentioned about the results being priced before you fill out a 20-minute long test

16 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

I paid for a test quiz then by chance…

I paid for a test quiz then by chance found out they were taking more money out of my account! It’s a scam

10 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

We're sorry to hear that your experience was disappointing.

We'd like to clarify that the 14-day trial, the renewal amount, and the recurring subscription terms are clearly disclosed before checkout and displayed on the payment page before any purchase is completed. In addition, a welcome email is sent immediately after sign-up reminding customers that they have 14 days to cancel before the subscription renews, along with the applicable billing terms.

While we understand that email providers may occasionally filter messages differently, email placement (such as the spam folder) is determined by the recipient's email provider and is outside of our control.

We kindly request that you reach out to our support team at support@insightfultraits.com for any queries or concerns related to cancellation or refunds. OR To resolve this as quickly as possible, could you please provide the following details?

The last four digits of the card that was charged

The date and amount of the unauthorized transaction

Any related order ID or reference number you may have received

Please do not send full card numbers or other sensitive information.

Once we have this, we’ll investigate the issue right away and work with our billing team to correct it. Our team will prioritize your request and do their best to assist you as quickly as possible.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

They are using blackmailing tactics

They are using blackmailing tactics. First said free you will spend 20 minutes to answers questions then they will said login or sign up when you done they will ask for money

12 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Fake free tests

12 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers. Filled in questionnaire believing it to be free - got charged A$50. No doubt trying to get a refund - when the link to how to obtain one doesn't work - will be a trial

27 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hello,

We’re sorry to hear about your frustration — we completely understand how that situation can be disappointing.

We kindly request that you reach out to our support team at support@insightfultraits.com for any queries or concerns related to cancellation or refunds.

Our team will prioritize your request and do their best to assist you as quickly as possible.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

On their website they say it is free

On their website they say it is free. I did the test, but needed to pay to see the results....

9 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

🚨 **Fraud Alert



🚨 **Fraud Alert – Insightful Traits** 🚨

I’m sharing this to warn others. I was charged by Insightful Traits for services I never authorized or agreed to. I only took their initial personality test and didn’t sign up for any recurring plan or subscription.

After discovering the unauthorized charges, I immediately contacted the financial institution and have reported the incident to the local state Attorney General offic, the Federal Trade Commission (FTC), and all three credit bureaus (Equifax, Experian, and TransUnion) to place a fraud alert on my credit file.

If you’ve had similar issues, please check your statements carefully, dispute any unauthorized charges, and report the company to the proper authorities. No one should have to deal with hidden or deceptive billing practices.

7 oktober 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hello,

We’re sorry to hear that you had a negative experience. We understand your frustration and regret that our service did not meet your expectations.

We take feedback like yours seriously and would appreciate the opportunity to better understand what went wrong.

We kindly request that you reach out to our support team at support@insightfultraits.com for any queries or concerns related to cancellation or refunds. OR To resolve this as quickly as possible, could you please provide the following details?

The last four digits of the card that was charged

The date and amount of the unauthorized transaction

Any related order ID or reference number you may have received

Please do not send full card numbers or other sensitive information.

Once we have this, we’ll investigate the issue right away and work with our billing team to correct it. Our team will prioritize your request and do their best to assist you as quickly as possible.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

Scummy scamming company

29 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hello,

We’re sorry to hear that you had a negative experience. We understand your frustration and regret that our service did not meet your expectations.

We take feedback like yours seriously and would appreciate the opportunity to better understand what went wrong. If you experienced any issues with your purchase, subscription, or test results, please reach out to our support team at "support@insightfultraits.com" so we can review your concerns and assist you appropriately.

Thank you for sharing your feedback. It helps us identify areas where we can improve our service and customer experience.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

infuriating they say the test is free…

infuriating they say the test is free when you have to pay for the results! And you don't find out until you have answered all the questions AND they have your email address! Absolute con

29 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

I wasted time finishing the lengthy…

I wasted time finishing the lengthy test believing it to be free. They do advertise as FREE but before showing you your results, you will be asked to pay.

27 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

You can't claim free then expect a sign…

You can't claim free then expect a sign up THEN a subscription. False advertising much.

24 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

Free quiz is not free

Free quiz is not free. Don’t waste your time.

23 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

scam practices

scam practices, will not release results until you pay

17 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

Beoordeeld met 1 van de 5 sterren

BEWARE ‘free’ online quiz

Site offers ‘free’ neurodivergent quiz on google search engine. After many questions that takes a while to complete, it will only allow you to access your results for a ‘small fee’ about $1.00 US, giving reasonable justification for the charge. You agree to the small fee, being unaware that the system defaults to subscribing you to fortnightly subscription fees in excess of $40 directly debited from your account! It shows up under the name INSIGHTFUL TRAITS LLC,SAN JUAN. When you discover the issue, you try to stop it, but the only way is to email the company because the system doesn’t allow you to sign back in to follow the cancellation process! The company doesn’t return your email and you need to cancel your bank cards! They are criminals and are taking advantage of neurodivergent people!! BEWARE not to agree to anything online that gets you to pay even a small fee!

4 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

We're sorry to hear that your experience was disappointing.

We'd like to clarify that the 14-day trial, the renewal amount, and the recurring subscription terms are clearly disclosed before checkout and displayed on the payment page before any purchase is completed. In addition, a welcome email is sent immediately after sign-up reminding customers that they have 14 days to cancel before the subscription renews, along with the applicable billing terms.

While we understand that email providers may occasionally filter messages differently, email placement (such as the spam folder) is determined by the recipient's email provider and is outside of our control.

We kindly request that you reach out to our support team at support@insightfultraits.com for any queries or concerns related to cancellation or refunds. OR To resolve this as quickly as possible, could you please provide the following details?

The last four digits of the card that was charged

The date and amount of the unauthorized transaction

Any related order ID or reference number you may have received

Please do not send full card numbers or other sensitive information.

Once we have this, we’ll investigate the issue right away and work with our billing team to correct it. Our team will prioritize your request and do their best to assist you as quickly as possible.

Best Regards,
The Insightfultraits Team

Beoordeeld met 1 van de 5 sterren

Save your time

You waste your time taking the test, only to be asked to pay for the results.

9 september 2025
Review zonder uitnodiging
Logo Insightfultraits

Antwoord van Insightfultraits

Hi,

Thanks for sharing your feedback. We’re really sorry for the frustration this caused. We can see how our “take the test for free” messaging might feel confusing, so we’d like to clarify how Insightful Traits works.

We do allow anyone to take our tests and create an account to save their results for free. That part will always be free. Where the premium subscription comes in is if you want to unlock the full personalized results and all of the extra features we’ve built around the tests. With a premium account, you get: Access to your complete, personalized results and insights

Unlimited access to 20+ additional tests

The ability to add up to 10 friends or family members to your account at no extra cost

Access to all upcoming tests and new features

Options to share and compare results, plus more tools to help you use your insights in real life

To make it low-risk to try, you can get full access for less than $2 to experience the premium benefits, and we back that with a 30-day refund if you’re not happy.
We never intend to mislead anyone, and we’re continually working on making our pricing and messaging clearer. If you’d like, please reach out to our support team at support@insightfultraits.com if you’d like to discuss your account and access to your results.

Thank you,
Insightful Traits Team

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