Inspired asked me to write a review. I have left feedback last week as the wrong order was dispatched I ordered 3 perfumes and received one (which wasn’t even any of the 3 I ordered) I have emailed t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've been buying your perfumes for at least eighteen months, most I love, some not, but the price means if I don't like a chosen perfume I haven't lost much. My minor issue is how soon the writing on... Toon meer
I bought three different perfumes:Jimmy choo, velvet Rose oud, and addict Dior. I am obsessed with them. They smell extremely good. I will purchase it again. Highly recommended, people keep asking wha... Toon meer
Initially they sent the wrong perfume I ordered, but I emailed the customer care team and within 30 minutes, they’d replied and confirmed that they’d sent the correct ones. They didn’t expect me to r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We use the highest quality grades of essential oil for the creation of our designer impression scents to give our customers premium quality, long lasting and alcohol free perfume oils!
Contactgegevens
Verenigd Koninkrijk
- hello@inspiredperfumes.co.uk
- inspiredperfumes.co.uk
4,0
Goed
421 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Inspiredperfumes
Thank you so much for your lovely review, Adam! 🌟 We're thrilled to hear you’re happy with both the service and the long-lasting scent. That’s exactly what we aim for! Enjoy every moment of your fragrance experience! 💖✨
I am so pleased with my experience
I am so pleased with my experience. The perfumes came very quickly, and I am so pleased with them. Every one of them smell exactly like the real ones. Will definitely be ordering more once these ones have finished .
19 april 2025
Antwoord van Inspiredperfumes
Thank you so much for your wonderful review, Valerie! 💖 We're so happy to hear you're loving your perfumes and that they arrived quickly! It means the world to us that you find them spot-on with the originals. We can’t wait to have you back for your next order! ✨😊
Antwoord van Inspiredperfumes
Hi Ana!
We love to hear that! 🙌 When a scent becomes an addiction, we know we’ve done something right. Thank you for sharing the love!
2nd delivery with leaking oils
2nd delivery with leaking oils. Not impressed or ordering again. Feedback already sent to support team. Unwilling to send another picture of packaging (which arrived undamaged) as issue is with the packing of the bottles or the actual bottles which arrived on both occasions wrapped in a bit of bubble wrap in a box
23 maart 2025
Antwoord van Inspiredperfumes
Hi J,
Thank you for your feedback, and we're truly sorry to hear about your experience.
We want to reassure you that all perfumes are carefully inspected before dispatch, including double-checking the rolls and capping to prevent any leaks. It seems this may be an issue that occurred during transit, and we understand how frustrating this must be—especially having experienced it twice.
We received your email and complaint on March 31 and have been waiting for your response so we can resolve this properly. To move forward and offer a suitable solution or compensation, we kindly ask you to send us a photo of the leaked item. This will help us report the issue accurately and prevent it from happening again.
Your satisfaction is very important to us, and we're committed to making this right.
Team Inspired
Arrived Ion time.Nice perfumes.Easy to…
Arrived on time.Nice perfumes.Easy to order on website.I would have given 5 stars but there was leakage when I opened the package which oblterated the printing on the labels.
19 maart 2025
Antwoord van Inspiredperfumes
Hi Marian,
Thank you so much for your honest review and for highlighting the things you loved – we're glad the order arrived on time and that you found the website easy to use! 💐
We’re truly sorry to hear about the leakage and the label issue—that’s definitely not the experience we want you to have.
We’ll be passing this along to our packing team to make sure it doesn’t happen again. If you’d like, please reach out to our customer service so we can make it right for you. 💛
Antwoord van Inspiredperfumes
Hi Kathleen,
Thank you for your amazing 5-star review! 🌟 We're so happy to hear that you found our site easy to use and love our products!
Enjoy your purchase, and we look forward to serving you again! 💖✨
Perfume oils are excellent they last…
Perfume oils are excellent they last and are easy to use
24 februari 2025
Antwoord van Inspiredperfumes
Hi Helen!
Thank you for your wonderful 5-star review! 🌟 We're so glad you’re loving our perfume oils!
Their long-lasting scent and ease of use make them a favorite, and we’re happy to hear they’ve met your expectations. Enjoy your fragrance, and we can't wait to serve you again! 💖✨
Antwoord van Inspiredperfumes
Hi Paula!
Thank you for your amazing review! We're so happy to hear that our perfume is helping you level up your scent game! We appreciate your support and look forward to keeping you smelling incredible. ✨😊
Antwoord van Inspiredperfumes
Hi Julia,
Thank you so much for your kind words! We're thrilled to hear you love the perfume. Your feedback means the world to us, and we're delighted to have you as a happy customer. If you ever need anything else or have more feedback to share, feel free to reach out. Enjoy your fragrance!
no customer support
I had express shipping as part of my order, the express shipping took around 10 days this was really disappointing and also the lack of customer support, you will receive promotional emails but not a simple reply. Mad how they put their customers personal details on trust pilot, bunch of jokers
23 december 2024
Antwoord van Inspiredperfumes
Hi Shankar,
Thank you for dropping us a review.
We are truly sorry to hear about your disappointing experience, and we sincerely apologize for any frustration caused.
We regret to inform you that we were unable to find an email request from the address you provided, shanki20@***.com, in our system. Our customer service team is available 7 days a week, and we aim to respond to all inquiries within 24 hours. If your email was sent to a different address, please kindly resend it, and we will prioritize your request to ensure it is addressed promptly.
Upon reviewing your order, we found that the shipping method selected was free standard shipping (7-10 days) via Royal Mail, not express shipping. We apologize if this caused any confusion. You can track your order here: https://www.royalmail.com/portal/rm/track?trackNumber=NZ122152323GB.
We deeply value your feedback and take your concerns seriously. Please know that we are constantly working to improve our service and provide a better experience for our customers. If there is anything we can do to assist you further, or if you have any other concerns, please do not hesitate to reach out. We are here to help.
Once again, we apologize for any inconvenience, and we truly appreciate your understanding.
Team Inspired
Perfumes smell amazing delivered with…
Perfumes smell amazing delivered with care great prices too
21 december 2024
Antwoord van Inspiredperfumes
Thank you so much for your wonderful feedback, Helen! 😊 We’re delighted to hear that you love the perfumes and that they arrived with care. It’s great to know you’re happy with the prices too! We truly appreciate your support and look forward to serving you again soon. Enjoy your amazing scents! 🌸✨
My order has never arrived and no one…
My order has never arrived and no one has explained why
22 november 2024
Antwoord van Inspiredperfumes
Hi Laura,
Thank you for leaving us review.
We have responded to your email a few minutes after you have sent a request.
We have checked the status of your parcel and it seems Royal Mail lost your parcel. It usually take 5-7 days for delivery timeframe.
We have offered you a free reshipment and we are waiting for your confirmation.
Please check your inbox for our email request. Thank you!
Team Inspired Perfumes
Delicious
I love easy use and navigation through websites and this is it. Parfumerie oil arrived and it smells amazing and lasts for ages
18 november 2024
Antwoord van Inspiredperfumes
Hi Mirka!
Thank you for your lovely feedback! 🌟 We’re so glad to hear you found our website easy to use and navigate—that’s exactly what we aim for. 😊
It’s wonderful to know you’re loving the perfume and its long-lasting scent. 💖 We truly appreciate your support and look forward to serving you again!
Team Inspired
Smells amazing! amazing customer service
Quick delivery, nicely packaged and the oil smells amazing. All my colleagues always comment on how amazing I smell ❤️
22 november 2024
Antwoord van Inspiredperfumes
Hey BB!
Thank you so much for your lovely review! 🌟
We're thrilled to hear you enjoyed the quick delivery and packaging, and that you loved the scent of our oil. It's so wonderful that your colleagues are noticing too—now that’s a compliment! ❤️
We truly appreciate your support and can’t wait to serve you again soon. 😊
Great communication,
Great communication,
I had a problem with an order and it was resolved quickly.
Lovely products 😊 will buy again.
22 november 2024
Antwoord van Inspiredperfumes
Hi Ms. Moira!
Thank you for your kind words!
We're so glad we could quickly resolve the issue with your order—your satisfaction means the world to us. 😊
It’s wonderful to hear you’re loving our products, and we can’t wait to have you shop with us again! 💖
M/mmm. Delicious smells.
Very smooth from ordering to receiving. Fabulous smells with great prices. Fast delivery too
22 november 2024
Antwoord van Inspiredperfumes
Hi Mrs. Margaret,
Thank you for your fantastic feedback!
We're thrilled to hear you had such a smooth experience from start to finish and that you love the fabulous scents and great prices we offer. 😊
Fast delivery is always our goal, and it’s wonderful to know it made your experience even better. We look forward to serving you again soon! 💖
Lovely fragrance
Perfume arrived quickly and was packaged with care.
Fragrance lasted hours without being too overpowering.
17 november 2024
Antwoord van Inspiredperfumes
Hi Miss Young,
Thank you so much for your lovely review! 🌟
We’re delighted to hear that your perfume arrived quickly and safely. Knowing that you’re enjoying a long-lasting fragrance that’s just right makes us so happy! 😊
We truly appreciate your support and can’t wait to serve you again soon. 💖
Brilliant company to buy perfumes quick…
Brilliant company to buy perfumes quick delivery and easy to use perfumes smell amazing g and last all day..
17 november 2024
Antwoord van Inspiredperfumes
Hi Jo!
Thank you for your amazing feedback! 🌟
We're so happy to hear you had a great experience with us—from quick delivery to enjoying our easy-to-use, long-lasting perfumes. 😊
Your support means the world to us, and we can’t wait to have you shop with us again. 💖
Great Customer Services
Am giving Inspired perfumes 5⭐️ as it’s when there’s an issue that you truly find out about a company. I gave some feedback as my 2nd orders roller bottle tops were not quite as good as the first lot in terms of quality - I got a really quick response, asking me for photos so their team could look into things and the company were apologetic. Never used the sprays but all the oils I’ve ordered have been lasting and smell identical to the originals. The “5” is because of the responsiveness of customer services!!! I don’t often leave reviews but felt compelled to - these days customer services often feel so distant and hard to reach but this company were the total opposite.
16 november 2024
Review zonder uitnodiging
Antwoord van Inspiredperfumes
Hi T.Brown!
Thank you so much for sharing your experience and for the wonderful 5⭐️ rating! We truly appreciate your thoughtful feedback and are thrilled to hear that our customer service stood out for you. Your satisfaction is our top priority, and it’s important to us that any concerns are handled promptly and with care. We’re delighted that you found our oils to be long-lasting and true to their original scents, and we’re grateful you felt compelled to share your experience. Your kind words inspire us to keep delivering attentive, high-quality service.
Thank you again for choosing Inspired Perfumes! 🌟
- Team Inspired
Disappointed with the bottle size
Disappointed with the bottle size. I did not get the size I choose .
21 oktober 2024
Antwoord van Inspiredperfumes
Hi Nayra,
Thank you for leaving us a feedback.
I am so sorry to know that you have received a wrong bottle size and we apologize for any inconvenience this may have caused.
We have reached out to you and sent an email to offer additional help for you to get the right sizes.
We will keep an eye on your response.
- Team Inspired
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