Instrumart Reviews 2.043

Great communication in a timely manner and Fast shipping

Good Technical support on chosing the right sensor. Prompt response

I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not over pressure the hoses being utilized by co workers. Instrumart recommended an electronic flow switch with adjustible switching output. They also helped select the length of the sensor and situation of the installation i.e verticle flow. everything works better than ever! Thank you for your expert help.

My company is based in Indonesia and has been customer for over 10 years, always good and satisfactory experience.

very easy and fast deal, excellent work....

My Experience with Instrumart goes back to my previous job. The sales team there is always responsive and knowledgeable. If there is something they do not offer, they tell us and sometimes refer us to the right place.

Excellent service and a product as was expected. Happy customer.

We have bought with them a lot of times, and everytime we get the things right. They are very easy to work with.

Fantastic customer support. Jason was able to fix charging cable and return it back to us really quick.

That's very good.

Excellent quality of detail on item from website, and great communication provided on order status

I ordered 4 PIT's. One scaled at 0 to 600 psi and the other 3 scaled at 0 to 150 psi. Information was given prior to order being placed. When instruments were received; all 4 PIT's are scaled 0 to 600 psi. Stainless steel tag info was not correct on one of the 4 PIT's as well. It had the same tag info. as one of the others. Not too happy considering the amount of money spent on these instruments.

had no problems told you what i wanted to he gave me several options ordered one customer wanted you guys helped me program it works great

The item delivered when it was supposed to. Ordering was fast and easy. The price was good.

Customer Service and Technical Guidance are EXCELLENT !!!!!
Very thorough product information.
Pleasant and patient customer service.
Products fulfill a user's specific needs.

Ordering & receiving products went well. No hassle which is a great comfort.

the team are very helpful in the whole purchase process. they helped to choose the right components and guided me through the installation and start-up. very pleased by the results!

The packing handle with care and safely. And the item as described . Thank you for your work.

Great experience. They had the test adapter I was looking for in stock ( instead of waiting 5 weeks to receive it from the supplier).
I'm only putting 4 instead of 5 stars because as a first customer ( international), I was not able to simply pay via credit card (even with a US card), which made the payment a bit more cumbersome.

Online price of a pump part was wrong. Spoke with Louie on phone previous day and confirmed price was accurate! I asked about purchasing 2 of the same item and he said he’d check on availability and email me back! No email by next day so I called he stated price was not right- didn’t know what price was just knew it wasn’t right
Figure that one out so my wife ordered 5 pieces to make the hundred dollar order and of course it was canceled
If this would have been any reputable box store or anyone else with integrity they would have honored the price that was wrong but didn’t even know what correct price was
My suggestion, buy off of a company that will stand behind their products and have your back and own their mistakes and not lie to you in an email so they cover their ass to higher ups
Good job Louie