Great products, and great customer service, Dwight is amazingly helpful. Prices are good too, always quotes are well organized and understandable.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Toon meer
Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Toon meer
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Geschreven door het bedrijf
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Contactgegevens
35 Green Mountain Drive, South Burlington, VT 05403, Verenigde Staten
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Every thing was smooth,No Issues.
Every thing was smooth,No Issues.
Pleasant experience.
6 augustus 2025
I found a spare part that was quite…
I found a spare part that was quite difficult to find. The purchase was quick and easy.
1 augustus 2025
Ignored multiple emails on a technical query
I had technical questions about the products I bought. I emailed Patrick McGaw who replied without adequately answering my question. Then he ignored my next 4 emails sent over nearly 2 months. I also emailed Sales to check that Patrick still worked for the company, but after 11 days I've had no reply from Sales either.
11 juni 2025
Review zonder uitnodiging
Antwoord van Instrumart
Hi Paul,
Thank you for bringing this to our attention, and I’m truly sorry for the frustration you’ve experienced. It looks like your follow-up emails were unfortunately missed in Patrick’s inbox, which is why you didn’t get the timely responses you should have.
Patrick will be giving you a call shortly to address your technical questions directly and ensure everything is resolved. We appreciate your patience and the opportunity to make this right.
Best,
Lindsey Dion
Order Management Team Lead
Excellent and Knowledgeable Service
I called twice and both times received probably the best customer service I've had in 20 years.
23 juni 2025
Technical support was very good
Technical support was very good. Delivery was better than originally promised.
2 juli 2025
Knowledge and availability
Knowledge and availability. Able to ship same day as order. very good!
1 juli 2025
Reliable stock values
Reliable stock values. Sales rep convinced that items are indeed in stock and ready for immediate shipping.
Order process went smooth.
18 juni 2025
prompt response (which I like the…
prompt response (which I like the best). friendly and politely communication
25 juni 2025
The company personnel were helpful and…
The company personnel were helpful and got the gauge calibrated right away, I did alert them to the address change but they did not change it and my gauge ended up in another state.
24 juni 2025
Customer Service at it's best!
The Instrumart team understood we were in a bad situation and worked with the manufacturer to expedite delivery of custom gauges so we could deliver product ontime.
9 juni 2025
Quick response to my technical question…
Quick response to my technical question and shipment of sensor.
6 juni 2025
Antwoord van Instrumart
Hello Paul,
Thank you for taking the time to share your feedback with us.
I reviewed your order, and you are correct. While the shipping delay was outside of Instrumart’s control, the lack of communication on our part was not, which I can assure you is not our standard practice. Unfortunately, this was an oversight, and for that, we sincerely apologize.
We appreciate your business and hope that we can earn your trust on a future order.
Best Regards,
Lindsey Dion
Order Management Team Lead
Quick Service
Very helpful in getting us the parts across the country the next day. Great customer service.
29 april 2025
Brynn is always great to work with and…
Brynn is always great to work with and responds in a very timely manner! I plan to work with her whenever I can.
15 april 2025
Excellent purchase.
15 april 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.