Antwoord van Insubuy

8 mei 2026

Thank you so much for sharing your experience! We’re really glad to hear that Brian helped guide you through purchasing your insurance and made the process smooth and stress‑free. That’s exactly the kind of customer service we strive to provide at Insubuy, and we’ll be sure to pass along your kind words to him.

We truly appreciate you choosing Insubuy for your travel insurance needs. If you ever have questions about coverage, documents, or a future policy, our team is always here and happy to help. Thanks again for your feedback, it means a lot to us!

Antwoord van Insubuy

8 mei 2026

Thank you so much for your loyalty and kind words! We’re honored to be your first choice every time you travel to the USA. Knowing that you consistently trust Insubuy for your travel insurance means a lot to our team.

We work hard to make it easy for travelers to find reliable coverage at competitive prices for trips to the U.S., and your feedback reassures us we’re doing that right. If you ever need help choosing a plan or have questions before your next trip, we’re always here and happy to help. Safe travels, and thanks again for choosing Insubuy!

Antwoord van Insubuy

18 mei 2026

Hello!

We're sorry to hear you're having trouble locating your virtual ID card. Most insurance administrators only provide virtual cards now, and those cards are typically sent shortly after purchase to the email address you provided to us. If you're having trouble finding it, please check your junk/spam folder. Still not finding it? Feel free to give us a call at +1 (866) INSUBUY and we'll be happy to assist.

Thank you!

Antwoord van Insubuy

7 mei 2026

Thank you so much for taking the time to share such thoughtful feedback!

We’re really glad to hear you found Insubuy easy to use, from comparing multiple travel insurance plans to adjusting deductibles and coverage amounts. It’s great to know our customer service team responded quickly when you had a question, that support experience is something we take a lot of pride in.

We especially appreciate you trusting Insubuy again and again for your family of four. Making it simple for families to find the right travel insurance coverage, without hassle or confusion, is exactly what we aim for. If you ever need help with a future policy or have questions along the way, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Insubuy

Antwoord van Insubuy

7 mei 2026

Thank you so much for sharing your feedback! We’re thrilled to hear that your customer call with Mia Bussing was great. Mia truly cares about helping customers, and it’s wonderful to know her support made a positive difference in your experience.

We really appreciate you choosing Insubuy for your travel insurance needs. If there’s anything else we can help with, questions about coverage, documents, or a future policy, please don’t hesitate to reach out. We’re always happy to help!

Antwoord van Insubuy

5 mei 2026

Thank you for your feedback! We’re happy to hear that you found it easy to access your account. Having quick, convenient access to your policy details and documents is an important part of a smooth travel insurance experience, and we’re glad it worked well for you.

We appreciate you choosing Insubuy and taking the time to leave a review. If you ever need help with your account, coverage, or a future policy, our team is always here and happy to assist.

Antwoord van Insubuy

5 mei 2026

Thanks so much for taking a moment to leave a review!

We’re glad to hear everything went smoothly and that you had no complaints at all, that’s always great feedback for our team.

At Insubuy, we aim to make buying travel insurance straightforward, reliable, and stress‑free for travelers everywhere. We appreciate you choosing us, and if you ever need help with a future policy or have questions down the road, we’re always here to help.

Antwoord van Insubuy

5 mei 2026

Thanks so much for taking a moment to share this! Hearing that the application took only about a minute and genuinely made your work easier is incredibly rewarding for us. We put a lot of thought into removing unnecessary steps so getting travel insurance with Insubuy feels fast and stress‑free.

We truly appreciate you choosing Insubuy and trusting us with your coverage. If you ever need help accessing documents, comparing plans, or purchasing again for a future trip, our team is always just a click away and happy to help.

Antwoord van Insubuy

5 mei 2026

Thank you so much for sharing your experience! We’re really glad to hear that our insurance provided good coverage and helped you travel tension‑free, that peace of mind is exactly what we aim to deliver at Insubuy.

We truly appreciate you choosing us for your travel insurance needs. If you ever have questions about your coverage or need help with a future policy, please don’t hesitate to reach out, we’re always happy to help.

Antwoord van Insubuy

1 mei 2026

Thank you so much for sharing your experience with Insubuy! We’re really happy to hear that buying the policy was simple and that the coverage matched exactly what you were looking for. Knowing you felt it was a great value for the money means a lot to us, that’s one of our top goals when helping customers find the right travel insurance.

We work hard to make the quote and purchase process easy while offering clear, reliable coverage options, so it’s great to know that came through for you. If you ever have questions about your policy, need help with coverage for a future trip, or want to compare options again, our team is always here to help.

Thanks again for choosing Insubuy and for taking the time to leave such thoughtful feedback, we truly appreciate it!

Antwoord van Insubuy

1 mei 2026

Thank you so much for being a happy repeat customer, we truly appreciate your continued trust in Insubuy! It’s great to hear that you consistently find the best prices on travel insurance when comparing us with other sites.

If you ever need help choosing a plan, reviewing coverage, or purchasing for an upcoming trip, our team is always here and happy to help.

Thanks again for choosing Insubuy, we look forward to supporting your travels many more times in the future!

Antwoord van Insubuy

1 mei 2026

Thank you so much for sharing your experience! We’re really glad to hear that you found our platform easy to use and that the information provided was clear and transparent. Making travel insurance simple to understand, without hidden details or confusion, is something we work hard to deliver at Insubuy.

Our team aims to ensure customers can confidently compare coverage options, get accurate quotes, and purchase the right plan without hassle. It’s great to know that came through for you.
If you ever have questions about your coverage, need help with a policy, or are planning another trip, please don’t hesitate to reach out, we’re always happy to help.

Thanks again for choosing Insubuy and for taking the time to leave such helpful feedback!

Antwoord van Insubuy

1 mei 2026

Thank you for taking the time to share this feedback, we really appreciate you letting us know. We understand how important it is to receive your insurance ID card promptly after payment, and we’re sorry for the frustration caused by the delay you experienced.

At Insubuy, we aim to make purchasing travel insurance quick and seamless, including fast access to policy documents like the ID card. While many policies are issued immediately, there can occasionally be delays depending on the specific plan or carrier, and we know that can be inconvenient.

Your feedback is valuable and helps us identify where we can improve the experience. If you’re still waiting on your ID card or would like us to look into your policy specifically, please don’t hesitate to reach out to our customer support team, we’d be happy to help and make sure you have what you need.

Thank you again for bringing this to our attention and for choosing Insubuy. We truly appreciate your patience and the opportunity to do better.

Antwoord van Insubuy

30 apr 2026

Thank you so much for taking the time to share your experience! We’re really glad to hear that you found it easy to select coverage options and simple to purchase, and that the entire process felt hassle‑free and transparent. Knowing that the price you saw in the estimate was exactly what you were charged, no hidden costs, is especially great to hear, since clear, upfront pricing is something we care deeply about.

At Insubuy, our goal is to make comparing and buying travel insurance straightforward, with honest pricing and a smooth checkout experience from start to finish. Your feedback tells us we’re on the right track.

If you ever have questions about your coverage, need help with a policy, or are planning another trip, please don’t hesitate to reach out, we’re always happy to help.

Thanks again for choosing Insubuy and for sharing such thoughtful feedback!

Antwoord van Insubuy

30 apr 2026

Thank you so much for sharing your experience! We’re glad to hear that the quote and purchasing process was quick and easy for you, and that you found multiple types of coverage to choose from. Making it simple to compare and purchase the right travel insurance coverage is something we work hard on, so your feedback really means a lot.

We appreciate you choosing Insubuy for your insurance needs. If you ever have questions about your plan, coverage options, or need help in the future, our team is always happy to assist. Thanks again for taking the time to leave a review, we’re grateful to have you as a customer!

Antwoord van Insubuy

30 apr 2026

Thank you so much for your great feedback! We’re really happy to hear that you found the application quick, easy to use, and appreciated the variety of options. Making travel insurance simple and straightforward, without sacrificing choice, is exactly what we aim for at Insubuy.

Our team works hard to ensure customers can compare plans, apply easily, and get covered without hassle, so it’s wonderful to know that came through in your experience. If you ever have questions about coverage or need help choosing the right travel insurance plan, we’re always here to help.

Thanks again for choosing Insubuy, and we truly appreciate you taking the time to share your experience!

Antwoord van Insubuy

28 apr 2026

Thank you so much for taking the time to share your experience! We’re really glad to hear that you found our website easy to navigate and that your insurance certificate and ID card were processed immediately. Providing fast, hassle‑free access to travel insurance documents is something we work hard on, so it’s great to know that came through for you.

Thanks again for your kind feedback, and safe travels!

Antwoord van Insubuy

16 apr 2026

Thank you so much for the kind words! We’re thrilled to hear that Brain from our agent team was able to jump in quickly, gather all the details, and help you secure your insurance coverage in just 15 minutes. That’s exactly the smooth, stress‑free experience we aim to provide.

We’re also glad you found the insurance plans flexible, especially the option to extend coverage as your needs change, that flexibility is something many of our customers really value.

We truly appreciate you taking the time to share your experience. If you ever have questions, need to make changes, or want help choosing or extending a plan, our agent team is always happy to assist. Thanks again for choosing us!

Antwoord van Insubuy

8 apr 2026

Thank you so much for taking the time to share this, your kind words truly mean a lot to us. We’re thrilled to hear you found everything very helpful, convenient, and easy to understand, and that you appreciated having plenty of options to choose from. Making the buying experience clear, simple, and stress‑free is exactly what we aim for.

If you ever have questions or need help deciding between options, our team is always happy to help. Thanks again for choosing us, we look forward to supporting you again soon!

Antwoord van Insubuy

6 apr 2026

Gracias por compartir su experiencia. Lamentamos sinceramente lo estresante y decepcionante que ha sido esta situación para usted y su hija, especialmente cuando hay facturas médicas de por medio. Entendemos lo frustrante que resulta sentir que una cobertura por la que estaba pagando no funcionó cuando más la necesitaba.

Queremos aclarar un punto importante, ya que parece haber una confusión comprensible. Insubuy es un corredor de seguros independiente, no la compañía de seguros en sí. Ayudamos a los clientes a comparar y comprar planes de seguro para visitantes, pero todas las reclamaciones médicas, determinaciones de cobertura y pagos son gestionados directamente por la compañía de seguros o el administrador del plan, no por Insubuy. No recibimos las primas ni pagamos a los hospitales, y no podemos anular decisiones sobre reclamaciones.

Dicho esto, nunca queremos que un cliente se sienta ignorado o sin apoyo. Aunque no podemos asumir facturas ni tomar decisiones de cobertura, sí podemos ayudar a revisar lo ocurrido, asistir en la comunicación entre usted y la compañía de seguros, y orientarle sobre los siguientes pasos, incluidos los procesos de apelación, si corresponde.

Realmente queremos tener la oportunidad de ayudar a aclarar su situación y abogar por usted en la medida de lo posible. Por favor, póngase en contacto con nuestro equipo de atención al cliente al +1 (866) INSUBUY con los detalles de su póliza para que podamos revisar este caso con mayor detalle.

Gracias nuevamente por sus comentarios. Tomamos este tipo de inquietudes muy en serio y agradecemos que las haya compartido con nosotros.