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Insubuy Reviews 

1.360
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have purchased travel insurance from Insubuy many times. The process is so simple. Everything is explained very clearly. There are ample options from which you can choose. Extremely transparent proc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

False advertising. They claim "direct billing" but when you read the fine print, its not true. When I reached out their customer service to bring this to their attention, they said "Direct billing" is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Subject: Thank You, Mia! Hi Mia, I wanted to thank you for the excellent and patient guidance you provided regarding my elderly mother’s inbound visitor policy. You took the time to explai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The agent helped me to choose a policy that was right for me and for my wife quickly and efficiently. He was professional, courteous, and he even sent me our electronic insurance cards. I'd recommend... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Reisverzekeringsmaatschappij
  4. Sportverzekeringsmaatschappij
  5. Studentenverzekeringsmaatschappij
  6. Verzekeraar
  7. Verzekeringsmaatschappij

Over Insubuy

Geschreven door het bedrijf

Insubuy

Why travelers have trusted Insubuy since 2000

When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard:

  • 🔸25+ years in business — the first online travel medical insurance marketplace
  • 🔸Licensed to sell insurance in all 50 U.S. states and D.C.
  • 🔸Every phone call answered by a licensed, U.S.-based insurance professional
  • 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant
  • 🔸Assistance in English, Spanish, and Mandarin Chinese
  • 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost
Get Quotes Learn more about why to buy from Insubuy.

About the reviews on this page:

We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad.

Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.

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Geschreven door het bedrijf

One marketplace, every kind of international insurance.
Whatever brings you across borders, Insubuy has a plan for it. As America's original online insurance marketplace, we make it simple to compare and buy the coverage you need: visitors insurance for parents and relatives coming to the USA, travel medical insurance for trips abroad, international student and exchange visitor insurance, Schengen visa insurance with instant visa letters, trip cancellation insurance, and more. Get instant quotes, compare plans from leading insurers side by side, and purchase most policies in just a few minutes. Because premiums are regulated by law, you always get the same price you'd pay buying direct — plus the guidance of licensed, U.S.-based insurance professionals who help you choose wisely and support you long after the sale. Manage everything online through MyAccount, in English, Spanish, or Mandarin Chinese. Trusted by millions of travelers for over 25 years.

Contactgegevens

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Compare top travel & visitors insurance plans side by side.

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(1.360)

265 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brian was a great rep

Brian was so easy to work with. He helped me with finding the right insurance, he was clear that I could translate my papers to french and he was pleasnat to talk to. He stayed on the photo with me while I went on the website which was great. My only issue was that I couldn't hear him very well. The phone connection was a bit distant.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear that Brian was easy to work with, clearly explained your insurance options, and stayed on the phone to help you through the website. That level of support is something we really value at Insubuy.

We also appreciate you mentioning the phone connection issue, your feedback helps us improve. Thanks again for choosing Insubuy, and please don’t hesitate to reach out if you need anything else.

Beoordeeld met 5 van de 5 sterren

Tim was very professional and polite

Tim was very professional and polite. Got for my daughter a very good med. insurance

2 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for your kind review! We’re happy to hear that Tim was professional and polite and that he helped you find a great medical insurance plan for your daughter. Providing clear guidance and dependable travel medical insurance options is very important to us, and it’s wonderful to know Tim made the process a positive one for you.

We truly appreciate you choosing Insubuy, and if you ever need help reviewing coverage or exploring options again, our team is always here to assist. Thanks again for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Great customer service

I recently experienced issues accessing the website to retrieve my policy documents. However, Autumn from customer service was incredibly helpful when I reached out. She went above and beyond to locate and send the documents to me directly. I truly appreciate her swift resolution to my issue. Thank you for the excellent service

1 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing your experience with Insubuy! We’re sorry to hear about the initial trouble accessing the website, but we’re really glad that Autumn was able to step in and help.

It’s great to know she went above and beyond to quickly locate and send your policy documents directly, providing that kind of attentive, reliable customer service is something we truly value. Your appreciation means a lot, and we’ll be sure to pass along your kind words to her.

If you ever need assistance with your travel medical insurance or policy documents in the future, please don’t hesitate to reach out. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Insubuy

Thank you for the great feedback! We’re glad to hear you found our team very knowledgeable. Providing clear, accurate guidance is a big part of what we aim to do at Insubuy, and it’s great to know that came through in your experience.

If you ever have more questions or need help with travel medical insurance options, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

User-friendly setup

The buying process was quite smooth, links for downloading my documents were obvious. Generally, the entire signup process was very well laid out.

1 juni 2026
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Antwoord van Insubuy

Thank you for sharing your experience! We’re glad to hear the Insubuy signup process was smooth and that the links for downloading your insurance documents were clear and easy to find. Our goal is to make buying travel medical insurance simple and stress‑free, so it’s great to know the setup felt well laid out.

If you ever need help reviewing your policy or have questions about your coverage, please don’t hesitate to reach out. Thanks again for choosing Insubuy, we’re happy to help anytime!

Beoordeeld met 5 van de 5 sterren

Great customer service

Bryan provided a great service. I’m very thankful for the attention he provided.[

1 juni 2026
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Antwoord van Insubuy

Thank you for the kind review! We’re so glad to hear that Bryan provided great customer service and gave you the attention you needed. We’ll be sure to share your appreciation with him.

At Insubuy, we’re committed to providing helpful, reliable support, and feedback like yours truly means a lot. Please don’t hesitate to reach out if you need anything in the future!

Beoordeeld met 5 van de 5 sterren

Efficient

Easy to navigate the web.
Whenever I needed to use it, was very efficient

31 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for the great feedback! We’re glad to hear the Insubuy website was easy to navigate and that everything worked efficiently when you needed it. Making travel insurance simple and reliable is our goal, and we appreciate you choosing us. If you ever need help, we’re always here!

Beoordeeld met 5 van de 5 sterren

Very Good Options and Value

Insubuy offers a variety of policies & options at a reasonable rate. The website is user-friendly and it provides a lot of information. We are repeat customers and this is our "go to" for travel insurance.

31 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for being a repeat customer! We’re glad you find Insubuy’s travel insurance options affordable, easy to compare, and informative. It means a lot that we’re your go‑to for travel insurance. If you ever need help choosing a plan, we’re happy to help!

Beoordeeld met 5 van de 5 sterren

Excellent value and coverage

I have used Insubuy now for over 8 years while traveling to 10+ countries in 4 different continents. I've been consistently impressed by the hassle-free coverage and compliance with Visa requirements worldwide. Absolutely recommend.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing this fantastic review, and for trusting Insubuy for over 8 years! It’s incredibly rewarding to hear that our travel insurance coverage has supported you across 10+ countries and 4 continents.

We’re especially glad you mentioned the hassle‑free experience and our compliance with visa requirements worldwide. Making international travel insurance simple, reliable, and visa‑ready is exactly what we strive for, and it’s great to know that consistency has made a difference in your travels.

Your recommendation truly means a lot to our team. If you’re ever planning another international trip or need help comparing travel medical insurance plans, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Insubuy, and we wish you many more safe and well‑covered adventures ahead!

Beoordeeld met 5 van de 5 sterren

Trouble-free online purchase process.

The process of purchasing insurance online from India was glitch-free. I was provided adequate information to perform the transaction.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for taking the time to share your experience with Insubuy. We’re glad to hear that purchasing travel insurance online from India was smooth and glitch‑free, and that the information provided made the process easy and straightforward.

We work hard to ensure our online platform is reliable and accessible for customers around the world, and your feedback reinforces that effort. If you ever need help with your policy, coverage details, or a future purchase, please don’t hesitate to reach out, we’re always happy to assist. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

计划改变迅速更改保险计划

因计划改变,保险改变,你们非常迅速、发展的配合更改保险计划,而且服务耐心、友好。给你们最好的评价!

18 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

非常感谢您的鼓励与最高评分!当您的行程发生变化时,我们很高兴能够迅速协助您,并让更新旅行保险的过程变得顺畅无忧。这类情况往往会带来压力,得知整个流程高效且处理得当,我们也感到非常欣慰。

衷心感谢您选择 Insubuy,并抽出时间分享您的体验。如果您今后在保障调整、相关问题或未来出行计划方面需要任何协助,我们的团队始终在这里,乐意为您提供帮助。

Beoordeeld met 5 van de 5 sterren

Gary Fong- He has very good customer…

Gary Fong- He has very good customer relations. He took his time to explain things to me and was on the phone with me for a very long time. He was able to satisfy my needs and guided me to purchase a dental and vision insurance as well. He is an amazing worker and I need to recommend him.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for taking the time to recognize Gary Fong. We truly appreciate you calling out the care and dedication he brings to our customers, feedback like this means a lot to our team at Insubuy.

We’re grateful you chose Insubuy for your insurance needs, and we’re always here if you need anything in the future. Thanks again for sharing your experience and for the recommendation.

Beoordeeld met 4 van de 5 sterren

Easy to navigate through policy…

Easy to navigate through policy documents

16 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for taking the time to share your feedback! We’re glad to hear that you found it easy to navigate through your policy documents. Clear, accessible information is an important part of a smooth travel insurance experience, and we’re happy that worked well for you with Insubuy.

We appreciate you choosing Insubuy and trusting us with your coverage. If you ever need help locating documents, understanding your policy, or planning coverage for a future trip, please don’t hesitate to reach out, our team is always happy to assist.

Beoordeeld met 5 van de 5 sterren

Insubuy’s online service makes it easy…

Insubuy’s online service makes it easy to purchase just the coverage I need at a reasonable price. It is one of the few companies to provide reasonable coverage to US citizens who reside elsewhere and travel back home for visits. I can and do recommend Insubuy to Americans who live overseas.

16 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for taking the time to share such a thoughtful review! We’re really glad to hear that Insubuy’s online service made it easy to choose the exact travel insurance coverage you needed at a reasonable price. We especially appreciate you highlighting one of our key strengths, providing reliable travel insurance options for U.S. citizens who live abroad and travel back to the USA. That’s an area we intentionally focus on, and it’s great to know it made a difference for you.

Your recommendation to other Americans living overseas truly means a lot to us. We work hard to make purchasing travel insurance simple, transparent, and accessible no matter where you’re based. If you ever have questions about coverage, plans, or a future trip back home, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing and recommending Insubuy!

Beoordeeld met 5 van de 5 sterren

Ryan was extremely helpful

Ryan was extremely helpful, made the process of securing 5 different policies feel simple and painless. Have used Insubuy for travel insurance for years, this was the smoothest experience I’ve ever had. Definitely recommend!!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing this fantastic feedback! We’re thrilled to hear that Ryan was extremely helpful and made the process of securing five different travel insurance policies feel simple and painless, that’s no small task, and Ryan will be so glad to hear this.

We also truly appreciate your loyalty and trust in Insubuy over the years. Knowing that this was your smoothest experience yet means a lot to our team, as we work hard to make comparing and purchasing travel insurance as easy as possible. Thank you for the recommendation, and if you ever need help again with coverage, policies, or questions, we’re always here and happy to assist!

Beoordeeld met 5 van de 5 sterren

Aran Dolph helped me a lot

Aran Dolph helped me a lot. She was great

15 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing your experience! We’re really glad to hear that Aran Dolph was able to help you and made such a positive impression. Providing friendly, reliable support during the insurance purchasing process is something we truly value at Insubuy, and it’s great to know Aran delivered that for you.

We appreciate you choosing Insubuy for your travel insurance needs. If you ever have questions, need help with your policy, or are planning another trip, our team is always here and happy to help. Thanks again for your kind words!

Beoordeeld met 5 van de 5 sterren

Fast and comfortable application…

Fast and comfortable application process.

14 mei 2026
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Antwoord van Insubuy

Thank you for sharing your experience! We’re so glad to hear that you found the application process fast and comfortable. Making travel insurance easy to apply for, without unnecessary steps, is something we focus on every day at Insubuy.

We appreciate you choosing Insubuy for your travel insurance needs and taking the time to leave a review. If you ever need help with your policy, documents, or coverage options, our team is always happy to assist. Safe travels!

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.
Helpful, complete, detailed, efficient.
Smooth process on completing application.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for taking the time to share your experience! We’re really happy to hear that you found our customer service helpful, complete, detailed, and efficient, and that the application process was smooth from start to finish. That kind of feedback means a lot to our team.

At Insubuy, we work hard to make purchasing travel insurance as simple and stress‑free as possible, while still providing clear information and strong support when questions come up. We truly appreciate you choosing us, and if you ever need assistance with coverage, documents, or a future policy, please don’t hesitate to reach out, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Easy-to-use

Easy-to-use; good customer experience

11 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear you found Insubuy easy to use and had a positive customer experience, that’s exactly what we aim to deliver when helping customers find the right travel insurance.

We appreciate you choosing Insubuy and taking the time to share this. If you ever have questions, need help comparing plans, or want assistance with a future policy, our team is always happy to help.

Beoordeeld met 5 van de 5 sterren

Mia is the absolute best

Mia is the absolute best! She is so friendly and goes above and beyond. I did not know what to do with a certain issue with my account, and Mia took care of it in no time! I highly recommend!!

11 mei 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing this amazing feedback! We’re thrilled to hear that Mia went above and beyond and was able to quickly resolve the issue with your account. Her friendly, proactive approach is exactly what we strive for, and it’s wonderful to know she made such a positive impact on your experience.

We truly appreciate your recommendation and your trust in Insubuy for your travel insurance needs. If you ever need help again, whether it’s with your account, coverage questions, or a future policy, please don’t hesitate to reach out. We’re always happy to help!

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