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Insubuy Reviews 

1.360
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have purchased travel insurance from Insubuy many times. The process is so simple. Everything is explained very clearly. There are ample options from which you can choose. Extremely transparent proc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

False advertising. They claim "direct billing" but when you read the fine print, its not true. When I reached out their customer service to bring this to their attention, they said "Direct billing" is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Subject: Thank You, Mia! Hi Mia, I wanted to thank you for the excellent and patient guidance you provided regarding my elderly mother’s inbound visitor policy. You took the time to explai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The agent helped me to choose a policy that was right for me and for my wife quickly and efficiently. He was professional, courteous, and he even sent me our electronic insurance cards. I'd recommend... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Reisverzekeringsmaatschappij
  4. Sportverzekeringsmaatschappij
  5. Studentenverzekeringsmaatschappij
  6. Verzekeraar
  7. Verzekeringsmaatschappij

Over Insubuy

Geschreven door het bedrijf

Insubuy

Why travelers have trusted Insubuy since 2000

When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard:

  • 🔸25+ years in business — the first online travel medical insurance marketplace
  • 🔸Licensed to sell insurance in all 50 U.S. states and D.C.
  • 🔸Every phone call answered by a licensed, U.S.-based insurance professional
  • 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant
  • 🔸Assistance in English, Spanish, and Mandarin Chinese
  • 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost
Get Quotes Learn more about why to buy from Insubuy.

About the reviews on this page:

We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad.

Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.

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Geschreven door het bedrijf

One marketplace, every kind of international insurance.
Whatever brings you across borders, Insubuy has a plan for it. As America's original online insurance marketplace, we make it simple to compare and buy the coverage you need: visitors insurance for parents and relatives coming to the USA, travel medical insurance for trips abroad, international student and exchange visitor insurance, Schengen visa insurance with instant visa letters, trip cancellation insurance, and more. Get instant quotes, compare plans from leading insurers side by side, and purchase most policies in just a few minutes. Because premiums are regulated by law, you always get the same price you'd pay buying direct — plus the guidance of licensed, U.S.-based insurance professionals who help you choose wisely and support you long after the sale. Manage everything online through MyAccount, in English, Spanish, or Mandarin Chinese. Trusted by millions of travelers for over 25 years.

Contactgegevens

Promotion box for Insubuy

Get your free quote in minutes

Compare top travel & visitors insurance plans side by side.

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(1.360)

265 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
Logo Insubuy

Antwoord van Insubuy

Thank you so much for your feedback! We’re happy to hear that your purchase and renewal experience with Insubuy was hassle-free, that’s exactly what we aim for when helping customers compare and manage travel insurance plans with ease.

We truly appreciate you taking the time to share your experience. If you ever need assistance with a new policy or renewal, our team is always here to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Easy to access

1 juli 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear you found Insubuy easy to access, that’s something we focus on to make comparing and purchasing travel insurance quick and hassle-free.

We appreciate you sharing your experience, and if there’s anything more we can assist you with, feel free to reach out anytime. Thanks for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Easy to use website with clear…

Easy to use website with clear information. Extension of coverage is easy.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear you found the Insubuy website easy to use and the information clear. It’s also great to know that extending your travel medical insurance coverage was simple and convenient.

We work hard to make managing your policy as smooth as possible, so your comments mean a lot. If you ever need help with your coverage or have questions, please don’t hesitate to reach out, we’re always here to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Súper bien espero q me funcione confío…

Súper bien espero q me funcione confío en ustedes ❤️

21 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Gracias por su amable mensaje. Agradecemos sinceramente la confianza que ha depositado en Insubuy. Entendemos lo importante que es sentirse seguro al elegir un seguro médico de viaje, y nos alegra tener la oportunidad de ayudarle.

¡Gracias nuevamente por elegir Insubuy!

Beoordeeld met 5 van de 5 sterren

Simple process

We used Insubuy to purchase travel medical insurance for an employee coming to work with us from overseas, and the experience was flawless. Finding reliable coverage for international arrivals can be stressful, but their platform made it incredibly simple to compare comprehensive plans that met all our corporate requirements. The purchase process was fast, and the documentation was delivered instantly, allowing us to finalize travel logistics without delay. It is an excellent, reliable resource for businesses bringing in international talent. We will definitely use them again

16 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for sharing such a detailed review! We’re thrilled to hear that using Insubuy made it simple to compare travel medical insurance plans and find the right coverage for your international employee.

We understand how complex arranging visitor insurance for overseas staff can be, so it’s great to know our platform helped streamline the process and deliver documentation quickly. Making travel medical insurance easy, fast, and reliable, especially for businesses bringing in international talent, is exactly what we aim for.

We truly appreciate your trust and look forward to assisting you again in the future. If you ever need support or have questions, feel free to reach out anytime!

Beoordeeld met 5 van de 5 sterren

She was very helpful

17 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear that a member of our team was very helpful and made your experience a positive one. Providing supportive, reliable service is something we truly value at Insubuy.

If you ever need assistance with your travel medical insurance, please feel free to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Bryan R

Bryan R. answered all my questions regarding the coverage with patience and professionalism.

16 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your kind feedback! We’re glad to hear that Bryan took the time to answer all your questions with patience and professionalism. Providing clear guidance on travel medical insurance through Insubuy is something we truly value.

We appreciate you choosing Insubuy, and if you ever need more help with your coverage, feel free to reach out, we’re always here for you!

Beoordeeld met 5 van de 5 sterren

I had an excellent experience today


I made double policies purchases today by mistake!
And I was so lucky to find Mia super pacient and caring lady to help me through.
Mia was super attentive and professional service oriented operator that made my day! What a wonderful experience she guided me thought and not only fixed my mistake but made sure she was with me till the end so I wouldn’t make another mistake. So I’m calling her back to make another purchase with her for my next trip to Brazil en December ! I highly recommend this company and Mia services!

15 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for sharing your experience, we’re really glad everything worked out! It’s great to hear that Mia was patient, attentive, and helped quickly fix the duplicate policy purchase, while staying with you throughout the process to make sure everything was correct. That kind of care is exactly what we strive for at Insubuy.

We truly appreciate your kind words and are happy Mia made such a positive impression. We look forward to assisting you again with your trip to Brazil in December! If you need anything in the meantime, feel free to reach out anytime.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service from Autumn…

Excellent Customer Service from Autumn Randolph

I would like to recognize Autumn Randolph for her outstanding customer service. She went above and beyond to educate me about the coverage information I was calling about and even took the extra step of emailing the information to me for my records.

Autumn was extremely patient, knowledgeable, and professional throughout our conversation. She took the time to answer my questions thoroughly and made sure I understood everything clearly. Her willingness to help and her courteous attitude were greatly appreciated.

Thank you, Autumn, for providing such exceptional service and making the experience so pleasant. Your professionalism and dedication truly stand out.

15 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you so much for taking the time to share your experience with Insubuy! We’re thrilled to hear that Autumn provided such outstanding customer service.

It’s wonderful to know she took the time to clearly explain your coverage and followed up by sending the information for your records, her patience, professionalism, and willingness to go the extra mile truly reflect the level of service we strive to provide.

We’ll be sure to share your kind words with Autumn. If you ever need assistance with your travel medical insurance, feel free to reach out, we’re always happy to help.

Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

great service

good serivce and mia is really very helpful and work with me and im happy

10 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your kind words! We’re so glad to hear you had a great experience and that Mia was very helpful and worked closely with you. Providing supportive, reliable service is something we truly value at Insubuy.

We’re happy to know you’re satisfied, and if you ever need help with your travel medical insurance again, feel free to reach out, our team is always here for you!

Beoordeeld met 5 van de 5 sterren

Excellent Support from Gary

Insubuy staff Gary was extremely helpful, professional, and kind. As a foreigner who is not familiar with U.S. visitor insurance, I had many questions, and he explained everything clearly and patiently. His guidance helped me understand the plan options and make a more confident decision. I really appreciate his excellent service and highly recommend him to anyone looking for the visitors insurance. Also, thanks to this great service from Insubuy.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you so much for your thoughtful feedback! We’re delighted to hear that Gary was helpful, professional, and patient in guiding you through your visitor insurance options. It’s especially great to know he made things clear and helped you feel confident as a first-time user of U.S. travel medical insurance.

We truly appreciate your kind words and recommendation, it means a lot to our team at Insubuy. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Josh is excellent .

8 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for the great feedback! We’re happy to hear that Josh was excellent and made your experience a positive one. Providing clear, friendly support when helping customers choose travel medical insurance is very important to us at Insubuy.

We truly appreciate you taking the time to share this, and if you ever need assistance again, our team is always here to help.

Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

good coverage

good coverage, quick application

7 juni 2026
Review zonder uitnodiging
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Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear you found the coverage good and the application process quick and easy. Making it simple to purchase reliable travel medical insurance through Insubuy is exactly what we aim for.

If you ever need help reviewing your coverage or accessing your documents, feel free to reach out, we’re always happy to help.

Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Smooth and convenient

5 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We’re glad to hear your experience was smooth and convenient. That’s exactly what we aim for at Insubuy, making it easy and stress‑free to purchase travel medical insurance.

If you ever need help with your policy or have questions in the future, feel free to reach out. Thanks again for choosing Insubuy!

Beoordeeld met 4 van de 5 sterren
Logo Insubuy

Antwoord van Insubuy

Thank you for your feedback! We’re glad to hear that our staff guided you well throughout the process. Providing clear, helpful guidance when choosing travel medical insurance is very important to us at Insubuy, and it’s great to know our team met your expectations.

If you ever have more questions or need assistance with your policy, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Excellent Experience

Gary provided an excellent experience throughout the insurance process. He was very polite, approachable, and genuinely helpful in answering all of my questions. He took the time to explain everything clearly and made sure I understood my options, which gave me confidence in my decisions.

What made my experience great was Gary's professionalism, patience, and willingness to assist whenever needed. The company is doing well by providing knowledgeable agents who prioritize customer service and make the insurance process smooth and stress-free. I highly recommend Gary for anyone looking for reliable and friendly insurance assistance.

3 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for the wonderful review! We’re glad to hear that Gary was polite, patient, and took the time to clearly explain your insurance options, helping you feel confident in your decisions. Providing smooth, stress‑free travel insurance support is exactly what we aim for at Insubuy.

We truly appreciate your recommendation and kind words. If you ever need assistance again, we’re always happy to help!

Beoordeeld met 5 van de 5 sterren

The agent was very thorough in…

The agent was very thorough in explaining different types of coverage and website was easy to navigate.

1 juni 2026
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Antwoord van Insubuy

Thank you for your kind feedback! We’re glad to hear the agent was very thorough in explaining the different coverage options and that you found the Insubuy website easy to navigate. Making travel insurance simple and easy to understand is exactly what we aim for.

If you ever have more questions or need help with your policy, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Quick and efficient way to purchase…

Quick and efficient way to purchase travel insurance

3 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for taking the time to share your feedback! We’re glad to hear you found Insubuy to be a quick and efficient way to purchase travel insurance. Our goal is to make buying travel medical insurance simple, clear, and hassle‑free, so it’s great to know the process worked well for you.

If you ever have questions about your policy or need help accessing your documents, feel free to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Quick and easy

1 juni 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for the review! We’re glad to hear everything was quick and easy. Making the process simple and efficient is exactly what we aim for at Insubuy when helping customers purchase travel medical insurance.

If you ever need help with your policy or documents, feel free to reach out, we’re always happy to help. Thanks again for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Very fast and easy

2 juni 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for the great feedback! We’re happy to hear the process was very fast and easy, that’s exactly what we aim for at Insubuy when helping customers purchase travel medical insurance. Making the buying experience simple and straightforward is important to us.

If you ever need help accessing your documents or have questions about your coverage, feel free to reach out. Thanks again for choosing Insubuy!

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