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Insubuy Reviews 

1.359
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have purchased travel insurance from Insubuy many times. The process is so simple. Everything is explained very clearly. There are ample options from which you can choose. Extremely transparent proc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

False advertising. They claim "direct billing" but when you read the fine print, its not true. When I reached out their customer service to bring this to their attention, they said "Direct billing" is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Subject: Thank You, Mia! Hi Mia, I wanted to thank you for the excellent and patient guidance you provided regarding my elderly mother’s inbound visitor policy. You took the time to explai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The agent helped me to choose a policy that was right for me and for my wife quickly and efficiently. He was professional, courteous, and he even sent me our electronic insurance cards. I'd recommend... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Reisverzekeringsmaatschappij
  4. Sportverzekeringsmaatschappij
  5. Studentenverzekeringsmaatschappij
  6. Verzekeraar
  7. Verzekeringsmaatschappij

Over Insubuy

Geschreven door het bedrijf

Insubuy

Why travelers have trusted Insubuy since 2000

When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard:

  • 🔸25+ years in business — the first online travel medical insurance marketplace
  • 🔸Licensed to sell insurance in all 50 U.S. states and D.C.
  • 🔸Every phone call answered by a licensed, U.S.-based insurance professional
  • 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant
  • 🔸Assistance in English, Spanish, and Mandarin Chinese
  • 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost
Get Quotes Learn more about why to buy from Insubuy.

About the reviews on this page:

We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad.

Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.

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Geschreven door het bedrijf

One marketplace, every kind of international insurance.
Whatever brings you across borders, Insubuy has a plan for it. As America's original online insurance marketplace, we make it simple to compare and buy the coverage you need: visitors insurance for parents and relatives coming to the USA, travel medical insurance for trips abroad, international student and exchange visitor insurance, Schengen visa insurance with instant visa letters, trip cancellation insurance, and more. Get instant quotes, compare plans from leading insurers side by side, and purchase most policies in just a few minutes. Because premiums are regulated by law, you always get the same price you'd pay buying direct — plus the guidance of licensed, U.S.-based insurance professionals who help you choose wisely and support you long after the sale. Manage everything online through MyAccount, in English, Spanish, or Mandarin Chinese. Trusted by millions of travelers for over 25 years.

Contactgegevens

Promotion box for Insubuy

Get your free quote in minutes

Compare top travel & visitors insurance plans side by side.

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(1.359)

261 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Would absolutely recommend

Would absolutely recommend. Was a breeze to get insurance, and Mia Bussing helped me make the changes I needed without any hiccups.

9 september 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for your wonderful review and recommendation! We're delighted to hear that getting your travel insurance was a breeze and that Mia Bussing was able to help you make the necessary changes smoothly and without any hiccups.

Providing easy-to-manage travel insurance and responsive customer service is what we strive for, and we're glad Mia made the process a positive experience. We truly appreciate your trust and thank you for choosing us for your travel insurance needs.

Safe travels!

Beoordeeld met 3 van de 5 sterren

Inaccurate policy information

I have just purchased the policy so cannot speak to service. However, the policy I chose said it covered acute onset of pre-existing conditions, but the policy I received limited that because of my age. This is not honest marketing.

7 september 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for taking the time to share your feedback. We're sorry to hear about your concerns regarding the coverage details for acute onset of pre-existing conditions.

Travel medical insurance benefits and eligibility can vary based on factors such as age, citizenship, and the specific plan selected. We understand how important it is for coverage information to be clear when comparing and purchasing a policy.

We'd appreciate the opportunity to review your situation and address your concerns directly. Please contact our support team at +1 (866) INSUBUY (467-8289), and one of our licensed insurance agents will be happy to assist you.

Thank you for bringing this to our attention.

Beoordeeld met 4 van de 5 sterren

I’ve used it several times

I’ve used it several times. The only trouble I’ve had was changing the country I needed insured in. But was able to get it completed

5 september 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for your review and for choosing us multiple times for your travel insurance needs! We're glad to hear you've had positive experiences overall. We appreciate you mentioning the challenge you encountered when changing the country of coverage, and we're happy to know you were ultimately able to get everything completed successfully.

Your feedback helps us identify areas where we can improve the travel insurance purchasing experience. Thank you for your continued trust and support, and we look forward to assisting you again in the future.

Safe travels!

Beoordeeld met 5 van de 5 sterren

Easy to buy and easy to use

We have never had issues with the insurance. We needed to use just once (which is great) and we had no issues with it.

2 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We're glad to hear that you found the insurance easy to purchase and easy to use. It's especially reassuring to know that when you needed to use your coverage, the process went smoothly and without issues.

We appreciate your trust in our travel insurance services and are grateful you chose us. Thank you for sharing your experience, and we wish you many safe and worry-free travels ahead!

Beoordeeld met 5 van de 5 sterren

It's easy to buy and understand benefit…

It's easy to buy and understand benefit details.

1 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We're happy to hear that you found it easy to purchase your travel insurance and understand the benefit details. We strive to make comparing plans and choosing coverage as simple and transparent as possible, so your feedback is greatly appreciated.

Thank you for choosing us, and we wish you safe and enjoyable travels!

Beoordeeld met 5 van de 5 sterren

Excellent

Han sido varias veces y fue excelente

3 september 2026
Logo Insubuy

Antwoord van Insubuy

¡Gracias por su continua confianza en nosotros! Nos alegra saber que ha utilizado nuestros servicios varias veces y que siempre ha tenido una excelente experiencia. Nuestro objetivo es ofrecer una manera sencilla y confiable de comparar y adquirir seguros de viaje, y agradecemos mucho su lealtad.

Agradecemos su apoyo y esperamos poder ayudarle con sus futuras necesidades de seguro de viaje.

¡Buen viaje!

Beoordeeld met 5 van de 5 sterren

Navigating was easy and could get my…

Navigating was easy and could get my policy done in less than 5 minutes

3 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your kind review!

We're pleased to hear that the process was easy to navigate and that you could complete your policy purchase in under five minutes. Our team is committed to making travel insurance quick and simple, and your feedback means a lot.

We appreciate your support and wish you safe and enjoyable travels!

Beoordeeld met 5 van de 5 sterren

Easy to buy

Easy to buy, painless

1 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for taking the time to leave a review!

We're delighted to hear that purchasing your travel insurance was easy and stress-free. Our team is committed to making it simple for travelers to find the right travel medical insurance coverage quickly and confidently. We appreciate your business and thank you for choosing us for your travel insurance needs.

Safe travels and thank you again!

Beoordeeld met 5 van de 5 sterren

Fastest service

They made it lot easier for me.

3 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your review!

We're glad to hear we could make the process easier for you and provide fast service. Making travel insurance simple and hassle-free is what we strive for, and we appreciate you choosing us.

Safe travels, and thank you for your support!

Beoordeeld met 5 van de 5 sterren

Ryan and Josh were very helpful in…

Ryan and Josh were very helpful in walking me thru the plans and details on each to help me decide which one to purchase. Both spoke well, clearly and did not rush the process!

2 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for sharing your experience!

We're delighted to hear that Ryan and Josh took the time to walk you through the travel insurance plans and explain the details clearly. Providing helpful, knowledgeable guidance without rushing is something we value, and we're glad they helped you feel confident in choosing the right coverage.

We appreciate your trust and thank you for choosing us for your travel insurance needs!

Beoordeeld met 5 van de 5 sterren

Fácil de acceder

Fácil de acceder. Amigable. Espero no requerir sus servicios en este viaje. Confío en tener su respaldo en caso de una emergencia.

2 september 2026
Logo Insubuy

Antwoord van Insubuy

¡Gracias por su reseña! Nos alegra saber que encontró nuestro sitio web fácil de acceder y que nuestro servicio fue amable. Agradecemos la confianza que ha depositado en nuestras opciones de seguro de viaje y esperamos que tenga un viaje seguro y agradable. Si tiene alguna pregunta sobre su cobertura antes o durante sus viajes, no dude en comunicarse con nosotros. ¡Buen viaje!

Beoordeeld met 5 van de 5 sterren

good

easy to buy and simplified procedure

2 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We're glad to hear you found the process easy to buy and straightforward.

Making travel insurance simple and hassle-free is our goal, and we appreciate you choosing us. We look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

All good and easy

Good and easy

1 september 2026
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We're glad to hear you found the process good and easy.

We work hard to make finding the right travel insurance simple and hassle-free. We appreciate your support and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Always easy

Always easy, straight forward, easy to read pages and fast.

27 augustus 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for taking the time to share your feedback! We're delighted to hear that you find the process always easy, straightforward, and fast. Making our pages clear, easy to navigate, and efficient for our customers is something we work hard to achieve, so it's great to know that has been your experience.

We truly appreciate your support and thank you for choosing us. If there's ever anything we can do to assist you further, please don't hesitate to reach out.

Thanks again for your review!

Beoordeeld met 5 van de 5 sterren

Autumn was very helpful

Autumn was very helpful, understanding and explained very patiently, spoke to her for a quite a few days. thank you

26 augustus 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for your kind words! We're glad to hear Autumn was helpful, patient, and understanding throughout the process. We'll be sure to share your feedback with her.

Thank you for choosing Insubuy!

Beoordeeld met 5 van de 5 sterren

Mia Bussing gave some of the best…

Mia Bussing gave some of the best customer service I have ever experienced! She is wonderfully helpful, deeply knowledgeable, and very professional. She took the time to answer all my questions perfectly. She is a huge asset to your team!

24 augustus 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for taking the time to share such wonderful feedback!

We're thrilled to hear that Mia provided such exceptional customer service. Team members like her are a big part of our commitment to helping customers confidently compare and purchase travel medical insurance.

Thank you for choosing Insubuy. We truly appreciate your support and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Second time purchasing from Insubuy

This is our second time purchasing visitor medical insurance through Insubuy for my mother-in-law. Both times I called to get advice from an agent and they were very helpful. This time Ryan was the one who patiently answered my questions and helped me choose the best policy. I also like that their portal is easy to use, and I had no problem logging back in after two years since my last purchase to save time entering details for the new policy.

21 augustus 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for choosing Insubuy again for your mother-in-law's visitor medical insurance. We're honored to have earned your trust for a second time!

We're delighted to hear that our team was helpful on both occasions and that Ryan was able to patiently answer your questions and assist you in selecting the right policy. It's also great to know that our online portal made the process even more convenient by allowing you to easily access your account and save time during enrollment.

We truly appreciate your continued support and look forward to assisting you with your future travel insurance needs. Thank you for being a valued Insubuy customer!

Beoordeeld met 4 van de 5 sterren

EASY APP AND LOVE TO COMPARE DETAILS OF…

EASY APP AND LOVE TO COMPARE DETAILS OF EACH PLAN

19 augustus 2026
Review zonder uitnodiging
Logo Insubuy

Antwoord van Insubuy

Thank you for your feedback! We're glad to hear you found our website easy to use and enjoyed being able to compare the details of different travel medical insurance plans. We work hard to make it simple for travelers to review coverage options, benefits, and pricing side by side so they can choose the plan that best fits their needs.

Thank you for choosing Insubuy. We appreciate your support and are always here if you have any questions!

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