I have purchased travel insurance from Insubuy many times. The process is so simple. Everything is explained very clearly. There are ample options from which you can choose. Extremely transparent proc... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
False advertising. They claim "direct billing" but when you read the fine print, its not true. When I reached out their customer service to bring this to their attention, they said "Direct billing" is... Toon meer
Bedrijf heeft geantwoord
Subject: Thank You, Mia! Hi Mia, I wanted to thank you for the excellent and patient guidance you provided regarding my elderly mother’s inbound visitor policy. You took the time to explai... Toon meer
Bedrijf heeft geantwoord
The agent helped me to choose a policy that was right for me and for my wife quickly and efficiently. He was professional, courteous, and he even sent me our electronic insurance cards. I'd recommend... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- ook in
- Reisverzekeringsmaatschappij
- Sportverzekeringsmaatschappij
- Studentenverzekeringsmaatschappij
- Verzekeraar
- Verzekeringsmaatschappij
Over Insubuy
Geschreven door het bedrijf
Why travelers have trusted Insubuy since 2000
When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard:
- 🔸25+ years in business — the first online travel medical insurance marketplace
- 🔸Licensed to sell insurance in all 50 U.S. states and D.C.
- 🔸Every phone call answered by a licensed, U.S.-based insurance professional
- 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant
- 🔸Assistance in English, Spanish, and Mandarin Chinese
- 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost
About the reviews on this page:
We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad.
Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.
Compare every plan. Buy in minutes.
Geschreven door het bedrijf
- One marketplace, every kind of international insurance.
- Whatever brings you across borders, Insubuy has a plan for it. As America's original online insurance marketplace, we make it simple to compare and buy the coverage you need: visitors insurance for parents and relatives coming to the USA, travel medical insurance for trips abroad, international student and exchange visitor insurance, Schengen visa insurance with instant visa letters, trip cancellation insurance, and more. Get instant quotes, compare plans from leading insurers side by side, and purchase most policies in just a few minutes. Because premiums are regulated by law, you always get the same price you'd pay buying direct — plus the guidance of licensed, U.S.-based insurance professionals who help you choose wisely and support you long after the sale. Manage everything online through MyAccount, in English, Spanish, or Mandarin Chinese. Trusted by millions of travelers for over 25 years.
Coverage for every journey
Compare top-rated visitors, student, and travel plans — same price as buying direct, with licensed experts to guide you.
Every plan on Insubuy is offered at the same price as buying direct — with licensed, USA-based support before, during, and after your purchase.
Questions? Call (866) INSUBUY / +1 (866) 467-8289 — real people, no phone trees.
Visitors Insurance for the USA
Medical coverage for parents, relatives, and guests visiting the USA — compare plans for every age, trip length, and budget.
Compare Visitors Plans
Student & Exchange Visitor Insurance
F, J, M, and OPT coverage that meets your school's or program's requirements, compared side by side.
Explore Student Plans
Travel Health Insurance
Travel medical coverage for going abroad — from a single trip to a full year. Schengen coverage also available.
Find Travel Coverage
Not Sure Where to Start?
Our cutting-edge AI tools and licensed agents help you compare and choose with confidence — before you buy.
Get Started
Contactgegevens
P.O. Box 260649, 75026, Plano, Verenigde Staten
- +1 (866) INSUBUY
- info@insubuy.com
- insubuy.com
Get your free quote in minutes
4,5
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ryan was a good guy
Ryan was a good guy. Took care of me quickly and concisely. I'm very happy with the service so far. I hope I don't get hurt while I'm in the Philippines, 😁
17 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for sharing your experience! We're glad to hear that Ryan was able to assist you quickly and help you find the right travel insurance coverage. Providing knowledgeable and efficient customer service is something our team strives for every day.
We're delighted that you're happy with the service so far. Here's hoping your trip to the Philippines is filled with great memories!
Thank you for choosing Insubuy, and safe travels!
This is just scam
This is just scam! I got a travel insurance for my daughter and being here (US) she got sick, I could get a medical appointment one month later. By then the wellness checkup that is includes was already expired, but I still took my daughter to see the doctor and know why happened to her what happened. They ordered an x-ray to be sure of the possible reason. Now, Zurich, the insurance that I paid for refuses to pay any bill because they say that my daughter has a pre-existing condition, which is not true. Everything happened because of the delay in the system to be able to give me an appointment right away when it was needed. I got insurance because I had used insuby in the pass but I didn't have the necessity to use the insurance at any time. I'm so frustrated and mad now because now that I had to used they just said that they can process the claims because of the pre-existing condition, and that's it. My daughter doesn't have any pre-existing condition, it's absurd. Don't buy with them if you think that there is an small chance that you may need to use the insurance for a minimal medical issue or anything.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Hi Flor,
Thank you for taking the time to share your experience, and we're genuinely sorry to hear what you and your daughter went through. We understand how stressful and upsetting this must be, especially when your daughter wasn't feeling well.
We'd like to clarify one point that may help. Insubuy is an insurance marketplace and licensed agency, meaning we help travelers compare and purchase coverage, but we are not the insurance company itself. Decisions about claims, including determinations related to pre-existing conditions, are made by the insurer that underwrites the plan (in this case, Zurich), not by Insubuy.
That said, we don't want you to feel like you're navigating this on your own. If you believe a claim was adjudicated incorrectly, there are steps you can take, and we've put together resources to help you understand the claims and appeals process here: https://www.insubuy.com/international-health-insurance-claims/
Please don't hesitate to contact us directly with any questions. Our team is happy to help point you in the right direction, and we truly hope to see this resolved for you.
Easy way to buy.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your review! We're glad to hear that purchasing travel medical insurance through Insubuy was easy and convenient. Our goal is to make comparing and buying coverage as simple as possible for travelers.
We appreciate your support and thank you for choosing Insubuy!
Your representative Tim Zhang is very…
Your representative Tim Zhang is very knowledgeable, kind and patient to answer all my questions. That makes me feel more confident.
Thanks again
JC
6 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your kind words! We're delighted to hear that Tim Zhang was knowledgeable, patient, and helpful in answering your questions. We're glad he helped make you feel more confident in choosing your travel insurance coverage.
Thank you for choosing Insubuy!
Reaching a live agent.....priceless!
was really struggling with getting the right insurance and one call to service and speaking to Ryan really helped me complete the process.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for taking the time to share your experience! We're so glad to hear that a conversation with Ryan helped make the process easier and gave you the guidance you needed to find the right travel insurance coverage.
While our online tools make it easy to compare travel medical insurance plans, we know that sometimes speaking with a knowledgeable team member can make all the difference. We're delighted that Ryan was able to answer your questions and help you complete your purchase with confidence.
Thank you for choosing Insubuy for your travel insurance needs. We truly appreciate your feedback and are always here if you need assistance in the future. Safe travels!
Quick and Easy process
Quick and Easy process to see multiple options with clear coverage. The AI chat was also extremely helpful.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your wonderful feedback! We're delighted to hear that you found the process quick and easy and that the ability to compare multiple travel medical insurance options with clear coverage information made your decision easier.
We're also especially pleased to hear that our AI chat, Scout AI feature was helpful throughout the process. We strive to provide the tools and resources travelers need to confidently compare and purchase travel insurance, and it's great to know those efforts made a difference.
Thank you for choosing Insubuy for your travel insurance needs. We truly appreciate your support, and if you ever need assistance, our team is always here to help. Safe travels!
Good coverage and reasonable prices.
Good coverage and reasonable prices. This is the fourth consecutive year that I have purchased travel insurance for my mother when she comes to visit me. The process has always been smooth, and I have been satisfied with the coverage and value.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your continued trust in Insubuy! We're honored that this is the fourth consecutive year you've chosen us to help protect your mother during her visits.
It's wonderful to hear that you've consistently found the process smooth and that you're satisfied with both the coverage options and the value offered. We strive to make comparing and purchasing travel medical insurance simple, affordable, and reliable, so your feedback means a great deal to our team.
We truly appreciate your loyalty and look forward to assisting with your family's travel insurance needs for many years to come. Thank you for choosing Insubuy!
Peace of mind
While I have never claimed and I hope I never ever have to, buying international travel insurance with them is simple with many options, reasonable pricing and most importantly peace of mind.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for sharing your experience! We're delighted to hear that you've found purchasing international travel insurance through Insubuy to be simple and convenient. Having a variety of travel medical insurance options at competitive prices is important, and we're glad you were able to find coverage that meets your needs.
It's especially rewarding to know that your policy gives you peace of mind while traveling. While we also hope you never need to use your coverage, having protection in place can make all the difference when traveling abroad.
Thank you for choosing Insubuy and for taking the time to leave such thoughtful feedback. We appreciate your trust and wish you safe and enjoyable travels!
Prompt
Prompt. Never had to make a claim, so can’t review that side. All positive as far as requesting coverage.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for taking the time to share your feedback! We're pleased to hear that your experience purchasing coverage was smooth and efficient. While we understand you haven't needed to file a claim, we're grateful that every step of the enrollment process has been positive for you.
Thank you for choosing Insubuy for your travel insurance needs. Safe travels!
The process is smooth however the…
The process is smooth however the offers need more clarification specifically for non U.S.A. residents who are not familiar with the system.
2 augustus 2026
Antwoord van Insubuy
Thank you for your feedback! We're glad to hear that you found the process smooth and easy to complete. We also appreciate your comments about the need for more clarification for non-U.S. residents. Travel medical insurance can be complex, especially for those unfamiliar with the U.S. healthcare and insurance systems, and your insight is valuable.
We'll share your feedback with our team as we continue working to make plan information and coverage details easier to understand for all travelers.
Thank you for choosing Insubuy!
Antwoord van Insubuy
Thanks for your feedback!
We're pleased to know your experience was a positive one. Making it easy for travelers to compare and purchase travel insurance is what we strive for every day.
Thank you for choosing Insubuy, and we hope to serve you again on your future travels.
Antwoord van Insubuy
Thank you for your review! We're delighted to hear that you found the process of purchasing travel medical insurance quick and easy. Our goal is to make comparing plans and securing coverage as simple and convenient as possible.
We appreciate your trust in Insubuy and thank you for choosing us for your travel insurance needs!
The application went well
The application went well, and relatively easy to follow. All paperwork was available to download almost immediately.
2 augustus 2026
Antwoord van Insubuy
Thanks for taking the time to leave a review! It's wonderful to hear that enrolling in your travel medical insurance plan was a smooth experience. We're especially glad that you were able to quickly download your paperwork and have everything ready when you needed it.
We appreciate your feedback and look forward to helping with your future travel insurance needs.
My account easy to use
Staff were very helpful, website is easy to use and all explained to make the whole process seemless.
31 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thanks for taking the time to leave us a review! It's great to hear that our team was able to assist you and that you found the website user-friendly. Making the travel insurance shopping experience clear, convenient, and hassle-free is always our goal.
We appreciate your trust in Insubuy and look forward to helping you again whenever you need travel medical insurance coverage.
Excellent website to get travel health…
Excellent website to get travel health insurance! Thank you very much!
30 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your kind words! We're thrilled to hear that you found Insubuy to be an excellent website for purchasing travel health insurance.
Our goal is to make it easy for travelers to compare and buy the right travel medical insurance coverage with confidence, and it's wonderful to know we met your expectations. Feedback like yours means a lot to our team.
Thank you for choosing Insubuy for your travel insurance needs. We truly appreciate your support and look forward to assisting you again in the future. Safe travels!
Ease of use
Ease of use, convenience and pricing make Insubuy my go-to for medical insurance for frequent travel outside the US as a Medicare beneficiary.
29 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your kind review and for choosing Insubuy as your go-to source for travel medical insurance. We're delighted to hear that our ease of use, convenience, and competitive pricing continue to meet your needs as a frequent international traveler.
We understand how important it is to have reliable medical insurance coverage when traveling outside the United States, and we're glad our platform makes it simple to compare and purchase the right plan for your trips. Your continued trust means a great deal to us.
Thank you again for your support and for taking the time to share your experience. If you ever have questions or need assistance with travel insurance in the future, our team is always happy to help. Safe travels!
Purchase process is easy
Purchase process is easy. But it doesn’t cover when you actually go to the doctors. Ended up paying everything out of pocket .
28 september 2025
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your feedback. We're glad to hear that the purchase process was easy and straightforward.
We're sorry to learn that you ended up paying out of pocket for your medical expenses. We understand how frustrating that can be, especially when you're expecting your travel medical insurance plan to help cover eligible healthcare costs.
We'd like to clarify that Insubuy is an independent insurance marketplace, not the insurance company that administers or pays claims. While we help customers compare and purchase visitors insurance and travel medical insurance plans, all coverage determinations, claim reviews, and reimbursement decisions are made directly by the insurance company or claims administrator according to the policy's terms and conditions.
That said, we never want our customers to feel unsupported. If you'd like assistance understanding what happened with your claim or benefits, our team would be happy to help review your situation and facilitate communication with the insurance company. While we cannot influence claim decisions, we can help point you in the right direction and explain any available next steps.
Please feel free to contact us at +1 (866) INSUBUY with your policy details. We appreciate your feedback, as it helps us improve both the insurance shopping experience and customer support services we provide.
Thank you again for sharing your experience.
Professional experience
Mr. Shields was very helpful in obtaining my policy. Pleasant and easy experience
28 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you so much for sharing your experience! We're thrilled to hear that one of our team members was able to help you obtain your insurance policy and make the process smooth and stress-free.
At Insubuy, we strive to provide professional, friendly service and make finding the right travel and health insurance coverage as easy as possible. We're delighted that your experience was pleasant and straightforward.
We truly appreciate your feedback and your trust in our team. If you ever have any questions about your policy or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Insubuy!
policy cover letter for visa does not…
policy cover letter for visa does not include the requirements from swiss consulate
27 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for your feedback.
We're sorry for any confusion regarding the documentation for your visa application.
The visa letter associated with your policy includes the information required for Schengen visa purposes and can be accessed through your Insubuy account. It appears there may have been some confusion between the visa letter and other policy documents.
If you have any questions or would like assistance locating the correct document, please feel free to give us a call at +1 (866) INSUBUY (467-8289). Our team will be happy to help ensure you have the documentation you need.
Thank you for choosing Insubuy.
No response
I had never interacted with the customer service team before while getting insurance. I had a few questions, so I reached out to them. They assured me that they would help me find a suitable plan and requested some information from me. I sent the requested information, but I never received a response from them. In the end, I decided to read everything and sign up for the plan that I thought I needed. To this day, I still haven’t heard back.
9 juli 2026
Review zonder uitnodiging
Antwoord van Insubuy
Thank you for sharing your experience. We're sorry to hear that you didn't receive a follow-up after sending the requested information. We understand how frustrating that can be when you're looking for guidance on choosing the right travel medical insurance plan.
While we're glad you were able to enroll in a plan, this isn't the level of customer service we strive to provide. We have team members reviewing your feedback and working to reach out and better understand what happened.
In the meantime, please feel free to give us a call at +1 (866) INSUBUY if you have any questions or would like assistance with your policy. We appreciate your feedback and the opportunity to improve.
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