I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Buying a 'green' product ( two tubes of specialist adhesive) - both robust plastic. Came inside a large cardboard box covered in wrapping tape. Multiple large plastic pillows inside; then large quant... Toon meer
Ordered a product from Insulation Merchant and it was exactly what was advertised and arrived as suggested. Great product.
Excellent service and advise, big shout-out for David Clark, Sales Director, who guided me on the best product for my project. Went with the Steico wood based product in the smallest width, unfortunat... Toon meer
Bedrijfsgegevens
- Bouwmateriaal groothandelaar
- ook in
- Bouwmaterialen leverancier
- Bouwmaterialen marktplaats
- Bouwmaterialenwinkel
- Isolatiemateriaalwinkel
Geschreven door het bedrijf
THE independent insulation merchant! Suppliers of natural, sustainable insulation and airtightness systems to the UK. We have a stocked warehouse and can offer quick delivery.
Contactgegevens
Unit 3 24 Munro Road Springkerse Industrial Estate, FK7 7UU, Stirling, Verenigd Koninkrijk
- 01786 657 911
- help@insulationmerchant.com
- insulationmerchant.com
4,0
Goed
220 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly & prompt delivery.
2 juli 2023
Great customer service
Thank you for your excellent customer service and quality products. Highly recommended.
4 juni 2023
The product was great value and the…
The product was great value and the delivery team was very helpful helping my daughter put the sheets in my garage
29 mei 2023
Got the product I wanted timely
2 mei 2023
quick delivery
2 mei 2023
Very helpful and impressive customer service
Very helpful and impressive customer service from ordering to delivery. Would recommend
1 mei 2023
I wouldn't hesitate to recommend…Insulation Merchant
I wouldn't hesitate to recommend insulation merchant for advice, supply and delivery of materials.
Steven is a credit to the company and helped me at every stage.
If I or anyone I know requires their products I would definitely use again.
11 april 2023
This is the first time we have used them and the last
This is the first time we have used this company and will be the last as they messed up delivery 3 times, and the last time when we got the materials the Courier left the materials on pavement in London instead of going to loading bay, has cost us a lot of time and money for a simple order.
2 april 2023
Not all my delivery turned up on set…
Not all my delivery turned up on set delivery date. Waited just under another week for rest of my delivery. Not good when unable to complete scheduled work at time allotted!! Loss of time & income!!
2 april 2023
Easy ordering of natural wool insulation
I ordered insulation wool from this website. Their prices were competitive and the delivery costs lower than other sources I found. The delivery was quick and efficient and arrived well packed on a pallet.
26 maart 2023
Product was delivered on time
Product was delivered on time. And assistance provided over telephone was clear and extremely helpful.
26 maart 2023
Fast and efficient
Fast and efficient. Good options offered when a product was not in stock. Good prices including for delivery.
29 maart 2023
quick delivery and good price
6 maart 2023
Absolutely fantastic service
Absolutely fantastic service. Great customer service and very prompt delivery. Extremely helpful.
3 maart 2023
Not a good experience as first time buyer
Materials quoted and payed for not available as advertised.
Replacement materials not delivered within stated timescale.
Replacement details not as requested, quoted and payed for.
2 maart 2023
Antwoord van Insulation Merchant
Hi Steve,
Apologies for not feeling you had a good experience. We did have stock of the item you bought, it was just not the full quantity as some had also been sold by our Trade Counter at a similar time. To get the order to you we had this dispatched from the supplier and I apologise if this did not arrive as quickly as you expected. The courier networks are not as efficient as they could be at the moment.
You may need to put further clarification on your last statement as I'm not sure what you mean by this. The replacement was the same value as the original item.
Thanks, Insulation Merchant.
A company l now trust
This was the 2nd time I ordered from Insulation Merchant. Again my order arrived in good time and was well packaged.
On the 1st occasion l phoned to get an order update, and they informed me of an alternative product just in which was a little cheaper than what l had ordered.
I was very pleased.
This is quality customer service and a great selection of products on a well designed website.
I'll be returning to them.
28 februari 2023
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