I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
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Lees wat reviewers zeggen
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Bedrijf heeft geantwoord
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Toon meer
Bedrijf heeft geantwoord
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Persoonsverzekeringsmaatschappij
- Verzekeraar
Geschreven door het bedrijf
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Contactgegevens
Level 2, 696 Bourke Street, 3000, Melbourne, Australië
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Warmly recommended
Kind, efficient, real humans that quickly took care of my needs + Affordably priced & good online platform
11 september 2026
Antwoord van insurance.com.au
Hi Felicia,
Thank you for your wonderful feedback. We're pleased to hear our team was kind, efficient and able to help quickly. We're also glad you found the insurance.com.au platform easy to use and our pricing affordable. We appreciate your recommendation!
Friendly staff and so helpful customer…
Friendly staff and so helpful customer service and service great
15 september 2026
Antwoord van insurance.com.au
Hi Kathryn,
Thank you for the great review. We are pleased to hear you had a friendly and helpful experience with our team at insurance.com.au.
Antwoord van insurance.com.au
Hi Spenser,
Thank you for the review. We are glad that you had a quick and easy experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Alinda,
Thank you for the great review. We are glad you had an easy and simple experience with insurance.com.au.
Your representative guided me through…
Your representative guided me through the process.
14 september 2026
Antwoord van insurance.com.au
Hi Alfonso,
Thank you for the great review. We are pleased to hear that our customer service team helped you through the process.
Ease of application
15 september 2026
Antwoord van insurance.com.au
Hi Michael,
Thank you for the review. We are glad to hear you had an easy experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Huevan,
Thank you for the great review. We are pleased to hear that you had a positive experience with insurance.com.au.
Antwoord van insurance.com.au
Hi there,
Thank you for the review. We are glad to hear you had an easy process with insurance.com.au.
Antwoord van insurance.com.au
Hi Louise,
Thank you for the great review. We are pleased to hear that you are happy with the pricing and our service.
I made a mistake on my initial online…
I made a mistake on my initial online policy, and to be honest I was confused by the trading name as opposed to insured name. When I called insurance.com.au they were very helpful so I was pleased
14 september 2026
Antwoord van insurance.com.au
Hi Nick,
Thank you for the review. As we look to update our processes, we appreciate this feedback, and we are glad that our customer service team could help you resolve this issue.
usual efficiency
13 september 2026
Antwoord van insurance.com.au
Hi Lal, Thank you for the review. We are glad you had a good experience with insurance.com.au.
Easy doing the renewal
Easy doing the renewal, it was completed in minutes.
2 november 2025
Review zonder uitnodiging
Antwoord van insurance.com.au
Hi Rick, Thank you for the great review. We are glad you had an easy renewal with insurance.com.au.
I feel like having the cover is an…
I feel like having the cover is an added comfort feeling
14 september 2026
Review zonder uitnodiging
Antwoord van insurance.com.au
Hi Angelo,
Thank you for the review. We're pleased to hear that having the right cover gives you that added peace of mind. We appreciate you choosing insurance.com.au.
Antwoord van insurance.com.au
Hi Nicole,
Thank you for the great review. We are glad to hear you had an easy experience with insurance.com.au.
Josie was very helpful & clearly…
Josie was very helpful & clearly described the process, as I had made a mistake.
10 september 2026
Antwoord van insurance.com.au
Hi Nena,
Thank you for your kind feedback. We're pleased to hear Jona was able to clearly explain the process and help resolve the issue.
Antwoord van insurance.com.au
Hi Xiaolu, Thank you for taking the time to share your feedback. If you would like to discuss this further, please contact us on 1300 468 730 or support@insurance.com.au and our team will be happy to assist.
Service excellence keep it on
4 maart 2026
Review zonder uitnodiging
Antwoord van insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
Staff are Very supportive
Staff are Very supportive and the replies are Very informational.
2 september 2026
Antwoord van insurance.com.au
Hi Xi,
Thank you for your kind feedback. We strive to provide supportive service and clear responses, so we're pleased to hear this was your experience.
Easy process.
9 september 2026
Antwoord van insurance.com.au
Hi Katherina,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
not enabling payment by BPay is just…
Not enabling payment by BPay is just arrogant. For small business that do not hold cards in the business name or PayPal it is inconvenient
9 september 2026
Antwoord van insurance.com.au
Hi Mark,
Thank you for taking the time to share your feedback. We understand that having flexible payment options is important, particularly for small businesses.
While BPAY isn't a standard payment option, we were able to provide an invoice to allow payment via BPAY on this occasion. We appreciate your feedback and will take your comments on board as we continue to review our customer experience.
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