I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
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Lees wat reviewers zeggen
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Bedrijf heeft geantwoord
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Toon meer
Bedrijf heeft geantwoord
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Persoonsverzekeringsmaatschappij
- Verzekeraar
Geschreven door het bedrijf
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Contactgegevens
Level 2, 696 Bourke Street, 3000, Melbourne, Australië
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff are Very supportive
Staff are Very supportive and the replies are Very informational.
2 september 2026
Antwoord van insurance.com.au
Hi Xi,
Thank you for your kind feedback. We strive to provide supportive service and clear responses, so we're pleased to hear this was your experience.
Easy process.
9 september 2026
Antwoord van insurance.com.au
Hi Katherina,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
not enabling payment by BPay is just…
Not enabling payment by BPay is just arrogant. For small business that do not hold cards in the business name or PayPal it is inconvenient
9 september 2026
Antwoord van insurance.com.au
Hi Mark,
Thank you for taking the time to share your feedback. We understand that having flexible payment options is important, particularly for small businesses.
While BPAY isn't a standard payment option, we were able to provide an invoice to allow payment via BPAY on this occasion. We appreciate your feedback and will take your comments on board as we continue to review our customer experience.
Antwoord van insurance.com.au
Hi there,
Thank you for the review. We are glad to hear you had a positive experience with our customer service team.
Antwoord van insurance.com.au
Hi Harry,
Thank you for the great review. We are glad to hear you had an easy experience with insurance.com.au.
Prompt efficient responses
8 september 2026
Antwoord van insurance.com.au
Hi Pamela,
Thank you for the great review. We are glad you had a prompt experience with insurance.com.au.
Easy and efficient
7 september 2026
Antwoord van insurance.com.au
Hi Tim,
Thank you for the great review. We are pleased to hear that you had a simple and easy experience with insurance.com.au.
Very smooth operation to professional…
Very smooth operation to professional insurance.
31 augustus 2026
Antwoord van insurance.com.au
Hi Dr Kraushaar,
Thank you for your review. We are glad to hear you had a smooth experience with insurance.com.au.
Spam Spam Spam
You instantly started sending me emails for stuff I’m not interested in. When I just spent $300 the night before.
6 september 2026
Antwoord van insurance.com.au
Hi there,
Thank you for leaving us a review. We're sorry to hear you were frustrated by receiving additional emails so soon after purchasing your insurance.
We do offer a range of insurance products that may be of benefit to our clients, including cyber insurance, which may be worth considering as cyber threats become more common. However, we understand that not every product will be relevant to everyone and appreciate your feedback.
Kind regards,
insurance.com.au
Always prompt
Always prompt, professional and the right advice.
8 september 2026
Review zonder uitnodiging
Antwoord van insurance.com.au
Hi Richard, Thank you for the great review. We are pleased to hear you had a prompt and professional service with insurance.com.au.
good service
28 augustus 2026
Antwoord van insurance.com.au
Hi Konstantine,
Thank you for the great review. We are glad to hear you had a good experience with insurance.com.au.
Easy to deal with
26 augustus 2026
Antwoord van insurance.com.au
Hi Russell,
Thank you for the review. We are glad to hear you had an easy experience with insurance.com.au.
Appreciate Hillary going back and forth…
Appreciate Hillary going back and forth about my unique requirements
4 september 2026
Antwoord van insurance.com.au
Hi Zoe,
Thank you for the lovely review. We are glad to hear that Hillary could assist you with your unique requirements.
Quick and easy to renew professional…
Quick and easy to renew professional insurance. Good communication and got back to me quickly.
28 augustus 2026
Antwoord van insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had a quick and easy renewal experience with insurance.com.au.
Excellent
The 2 filipina named Hilary and Winalyn who helps me are very nice,friendly and very respectful!They help me a lot!
31 augustus 2026
Antwoord van insurance.com.au
Hi Lilibeth,
Thank you for the great review. We are glad to hear you had an excellent customer service experience with Hilary and Winalyn.
Great Online User Interface
Clear easy explanations and guidelines in Online platform… was able to get all sorted online. Thank you so very much. 🌷
2 september 2026
Antwoord van insurance.com.au
Hi Debbie,
Thank you for the lovely review. We are glad to hear you had a positive experience with insurance.com.au.
Professional service and competitively…
Professional service and competitively priced policies
26 augustus 2026
Antwoord van insurance.com.au
Hi Michael,
Thank you for the great review. We are glad to hear you are happy with both our service and prices at insurance.com.au.
They helpful
1 september 2026
Antwoord van insurance.com.au
Hi Xingqiu,
Thank you for the great review. We are glad you had a positive experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Paul,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Sheryl, Thank you for your kind feedback. We strive to provide clear and helpful service, so we're pleased to hear this was your experience.
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