I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Bedrijf heeft geantwoord
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Toon meer
Bedrijf heeft geantwoord
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Persoonsverzekeringsmaatschappij
- Verzekeraar
Geschreven door het bedrijf
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Contactgegevens
Level 2, 696 Bourke Street, 3000, Melbourne, Australië
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Antwoord van insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Antwoord van insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Antwoord van insurance.com.au
Hi David, Thanks for your great review. We are glad you had a quick and easy experience with insurance.com.au.
Was fast with confirming my insurance…
Was fast with confirming my insurance when I had been delayed in renewing.
1 juli 2026
Antwoord van insurance.com.au
HI Natalie, Thank you for your review. Providing timely support is important to us, so it's great to hear we could assist you with your renewal.
Seamless assistance.
8 juli 2026
Antwoord van insurance.com.au
Hi Janet,
Thank you for the 5-stars. We are glad you had a good experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Craig,
Thank you for the great review. We are glad you had a positive experience with insurance.com.au.
I had a complaint made by a patient's…
I had a complaint made by a patient's mother in 2021 over one line in his assessment report. I keep getting told that my application cannot be processed immediately and someone will get back to me. I find this to be frankly quite annoying.
6 juli 2026
Antwoord van insurance.com.au
Hi Aneeta,
Thank you for taking the time to share your feedback. We understand delays can be frustrating, particularly when you are waiting for an update. Some applications do require additional review, but we appreciate your comments and would welcome the opportunity to discuss your experience further. Please contact us on 1300 468 730 or support@insurance.com.au.
Professional Indemnity Insurance
This year, it has been a simpler platform to negotiate. In the past, it was cumbersome.
30 juni 2026
Antwoord van insurance.com.au
Hi Bernard, we are pleased to hear you found the platform simpler to use this year. The team is always looking for ways to improve the experience for our customers, so we appreciate you sharing your thoughts.
Ease of process
30 juni 2026
Antwoord van insurance.com.au
Hi Tejashree,
Thank you for the great review. We are glad to hear you had an easy process with insurance.com.au.
I have the coverage I want and I've…
I have the coverage I want and I've never had a difficulty.
30 juni 2026
Antwoord van insurance.com.au
Hi Cheryl,
Thank you for the great review. We are glad you had a good experience and never had any difficulty with insurance.com.au.
Antwoord van insurance.com.au
Hi Shane,
Thank you for the great review. We are glad to hear you had an easy and convenient experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Beate,
Thank you for the review. We are glad the team could assist and provide a great experience for you.
Antwoord van insurance.com.au
Hi there,
Thank you for the lovely review. We are glad you to hear you had a quick and simple experience renewing.
The customer service was excellent
The customer service was excellent, she was patient and informed.
6 juli 2026
Antwoord van insurance.com.au
Hi Ruth,
Thank you for the great review. We are glad to hear Jona could assist you and that you found the service excellent.
My onboarding transaction was seamless…
My onboarding transaction was seamless and straightforward. The staff who attended to me was courteous and professional.
6 juli 2026
Antwoord van insurance.com.au
Hi Israel,
Thank you for the great review. We are glad to hear you had a positive customer experience with insurance.com.au.
Prompt assistance with my application.
4 juli 2026
Antwoord van insurance.com.au
Hi Gwendolyn,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Antwoord van insurance.com.au
Hi there,
Thank you for the review. We are glad you had a good experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Delrae,
Thank you for the review. We are glad to hear you had a quick and easy experience on insurance.com.au.
The ease and assurance
Very easy to navigate and renew insurance, happy with the coverage.
3 juli 2026
Antwoord van insurance.com.au
Hi Bronwen,
Thank you for your lovely review. We are glad to hear you had an easy time renewing with insurance.com.au.
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