Recently following my wife passing, I called insurance line. The gentleman who I spoke with was very kind and accommodating. He made things so much easier. Once I sent all the information required I r... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great customer service very happy with my claim staff were helpfully by puting me on the right claim
Bedrijf heeft geantwoord
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Toon meer
Bedrijf heeft geantwoord
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- Inkomensbescherming verzekering
- Invaliditeitsverzekeringsmaatschappij
- Ongevallenverzekeringsmaatschappij
- Tussenpersoon voor levensverzekeringen
- Uitvaartverzekeringsmaatschappij
Geschreven door het bedrijf
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
Roy Morgan Customer Satisfaction Award Winners - 2018
Geschreven door het bedrijf
Contactgegevens
16/363 George Street, 2000, Sydney, Australië
- 13 77 87
- insuranceline.com.au
4,5
Uitstekend
635 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Yvette was very helpful and answered…
Yvette was very helpful and answered all my questions. She was very pleasant and made you feel at ease
6 september 2023
Buyer BEWARE !! Funeral Insurance may cost more than the benefits long term !
Buyer BEWARE !!! If you are not aware INSURANCELINE's Funeral Insurance plan is NOT a Funeral savings plan or Bond. No premiums are ever refundable.You must keep paying premiums to age 90 ...the policy has no accumulated value at all, unless you die then your estate/beneficiaries get currently a maximum benefit of $15,000. Your premiums increase regularly and if you live long term you will have contributed way more than the end benefits.
14 augustus 2023
Review zonder uitnodiging
After receiving the documents related…
After receiving the documents related to the policy. There was a password requirement which was your birthday 8 digits, upon entering the combination nothing actually happens and therefore not able to review the policies content for accuracy..
13 augustus 2023
Policy
I was hoping to put my aunty on my policy, but I was told, because I have been with insurance line for awhile I had to do a new policy, I don't know what to believe as had been told I could.
Was Abit confusing
13 augustus 2023
My husband and 1 had funeral insurance…
My husband and 1 had funeral insurance for nearly 30 years,when we separated recently,he was able to just remove me from the policy because he was the "owner". This is grossly unfair as I was jointly paying the policy and now I have lost that cover. This must be away to change this situation.
10 augustus 2023
I did not like the way you took money…
I did not like the way you took money from
my bank account and I did not receive any paperwork.
about the funeral cover I took out, so I CANCELED
my funeral insurance I fort it was dishonest. I do not
like the way your company runs.
4 juni 2023
try to make trading possible
try to make trading possible, explain in detail when asking questions
31 juli 2023
The young gentleman I was talking with…
The young gentleman I was talking with was very helpful and patient
19 juli 2023
The person who called me was great
The person who called me was great
Very professional
Very thorough and very quick
A pay rise should go his way
26 juni 2023
The guy who I spoke to was awesome and…
The guy who I spoke to was awesome and very helpful
15 juni 2023
Very helpful and friendly
1 juni 2023
Very helpful and easy to talking to…
Very helpful and easy to talking to straight forward application wonderful to work with
31 mei 2023
Ease of information and professionalism
16 mei 2023
My experience was great Daniel thanks .
My experience was great Daniel was very helpful ,polite ,considerate and explained everything that i needed to know , nice to see that these days. Thanks it was a nice experience to get my Funeral Fund done
8 mei 2023
Antwoord van Insuranceline
Hi Katrina, we're glad you found the experience easy. Thank you for sharing your positive experience with us.
It was a easy experience
5 april 2023
Antwoord van Insuranceline
That's so great to hear, Max. Thank you for sharing your positive experience with us.
They were very helpful with everything
31 maart 2023
Antwoord van Insuranceline
That's so great to hear, Rachael. Thank you for sharing your positive experience with us.
Good people to deal with
Insurance Line is the company that Australian Seniors Insurance is associated with. The person I spoke with guided me through the whole process, answered all my questions & concerns, was honest, polite & very helpful. The rates are affordable...even on the aged pension. I would recommend Insurance Line to any & everyone
18 maart 2023
Antwoord van Insuranceline
Hi Lynette, we're glad you found the experience easy. Thank you for sharing your positive experience with us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.