InsureandGo Australia Reviews 

1.549
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From getting a quote to making a subsequent claim the whole process was easy and efficient. When talking to support they were friendly knowledgeable and helpful and making the claim online was also e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Insure and Go on numerous occasions and been satisfied with price and inclusions. Sadly, the pice is going up as I get older and have pre-existing conditions, but that is to be expected.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sadly about 4 week before we were due to fly out of Australia to Europe we had to cancel our trip due to a medical issue. There was no way we could have flown as surgery was required and ong... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Usually a non fuss easy process but this time I ran into a problem extending my insurance when I decided to stay an extra couple of weeks. Creating an online presence where I could easily do this is... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij

Geschreven door het bedrijf

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(1.549)

612 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy and clear website/online screening…

Easy and clear website/online screening process. Quick approval. Insurance Certificate emailed promptly. Have yet to seek over-the-phone support so cannot comment on that, and no claims (at this point) either. Price seems reasonable for the cover.

18 september 2026
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Antwoord van InsureandGo Australia

Hi Leah,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

An Insurer who delivers

We found the premium to be competitive compared to other providers and the application for travel insurance was user-friendly.
Having had an accident previously overseas we found Insureand Go excellent to deal with. On that previous occasion we found the claim process was straightforward and the Support Team were not only very helpful, but also very caring. Claims were paid in a timely manner and queries were answered promptly. We felt that we were in good hands and the treatment I needed was covered without question minus the excess payment.
We would not use any other insurer for travel insurance, hence this new cover taken out on 16th September last - we are assured of insurance protection.

16 september 2026
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Antwoord van InsureandGo Australia

Hi John,

Thank you for your 5-star review! We’re delighted you chose us again and found our team helpful and caring when you needed support overseas.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Insurance at a fair price.

Easy to read information and questions, effecient resposes and polite communication.

22 september 2026
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Antwoord van InsureandGo Australia

Hi Robyn,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

An easy process to follow on the…

An easy process to follow on the website and a very competitive price.

14 september 2026
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Antwoord van InsureandGo Australia

Hi Graham,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 4 van de 5 sterren
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Antwoord van InsureandGo Australia

Hi Charley,

Thank you for your positive review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Easy online website

I have found the website so easy to use to either get a quote or to purchase travel insurance. This is my second time of buying travel insurance through you.

16 september 2026
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Antwoord van InsureandGo Australia

Hi Sandra,

Thank you for your 5-star review! It’s great to have you back for a second time!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

I have used this company 4 times for…

I have used this company 4 times for overseas trips..they are a very good insurance company and would highly recommend.

16 september 2026
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Antwoord van InsureandGo Australia

Hi Diane,

Thank you for your 5-star review! We really appreciate you choosing us for four overseas trips and for recommending us so highly.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

We chose InsureandGo for couple of reasons.

We chose InsureandGo for couple of reasons. #1 is that we both are retired and #2 tha one of us has a preexisting condition. So, the cost was acceptable sor us.

5 september 2026
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Antwoord van InsureandGo Australia

Hi Tibor,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 4 van de 5 sterren

It did take sometime to obtain correct…

It did take sometime to obtain correct coverage, misunderstanding re US coverage, but sorted, thx

15 september 2026
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Antwoord van InsureandGo Australia

Hi Vince,

Thank you for your positive review. We’re glad the misunderstanding around your US coverage was sorted in the end.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Very happy with the comprehensive…

Very happy with the comprehensive explanations by both agents I spoke with. Also happy with the speed of completion and the premium.

18 september 2026
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Antwoord van InsureandGo Australia

Hi Greg,

Thank you for your 5-star review! It’s great to hear you were happy with the clear explanations from our team.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Thanks to friends telling me…

Thanks to friends telling me InsureandGo where great I decided to go with them. It was straight forward, no ripping my hair out problems. They even emailed me after the trip to make sure if I had to claim to please contact them. Made me feel they really cared.

21 juli 2026
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Antwoord van InsureandGo Australia

Hi Rose,

Thank you for your 5-star review! It’s lovely to hear our follow-up after your trip made a difference too.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

It was an easy task to insure online…

It was an easy task to insure online and delighted with the discount for seniors.
We did have another relative over the age of 80 who is coming on the cruise with us but we were instructed that InsureandGo don’t insure over 80 year olds even though the advertisement says they insure to 99. It was fairly difficult until we found another company that insured her for a reasonable cost

15 september 2026
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Antwoord van InsureandGo Australia

Hi Kristin,

Thank you for your 5-star review! We’re pleased you found arranging your insurance online easy. We also appreciate you sharing your feedback about arranging a cruise policy for your relative over the age of 80.

Wishing you all the best as you explore beyond whilst cruising!

Safe travels,
Rachael

Beoordeeld met 4 van de 5 sterren

Great for declaring medical conditions.

Easy to use, and great for declarations of prior medical conditions which are not serious but likely to trigger a more complicated process with other insurers.

14 september 2026
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Antwoord van InsureandGo Australia

Hi Joe,

Thank you for your positive review.

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Return customer

I’ve had about 6 policies with this company and can highly recommend them. I had to make a claim for a cancelled cruise and the refund was in my account within 24 hours.
Most recently I selected the incorrect destination in my policy and it was quick and easy to rectify with the policy cancelled with a full refund and then a new policy created.
Interactions with staff on the phone have been pleasant and helpful.

14 september 2026
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Antwoord van InsureandGo Australia

Hi T,

Thank you for your 5-star review! We really appreciate you choosing us for around six policies. It’s great to hear your previous claim and your recent policy change were handled quickly and easily, and that our team has been pleasant and helpful.

Wishing you all the best as you explore beyond whilst cruising!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

It was easy to purchase InsureandGo…

It was easy to purchase InsureandGo travel insurance, with a user friendly website. The price was very competitive and coverage options covered most of the things travellers want. I liked that it focuses on what mature travellers require.

12 september 2026
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Antwoord van InsureandGo Australia

Hi Wendy,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Good so far:)…

So far my experience purchasing travel insurance policy with Insurance and Go has been very positive. The web site was quite informative and easy to navigate:) I have great expectations that if the need arises to make a claim the team at Insure and Go will be there to assist with the process:)

12 september 2026
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Antwoord van InsureandGo Australia

Hi Annette,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Easy to use and compare cover

Easy to use and compare cover, great unlimited medical and cancellation.

11 september 2026
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Antwoord van InsureandGo Australia

Hi Carly,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Beoordeeld met 5 van de 5 sterren

Multiple Reasons to Like Insure&Go Policy Options

Competitive pricing, willingness to assess medical condition risk, individual trip or multi trip option

11 september 2026
Logo InsureandGo Australia

Antwoord van InsureandGo Australia

Hi Peter,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

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