Venditore da evitare! Ordine su Aliexpress numero 3068167722861893. Ho acquistato un faro con telecomando e il telecomando é risultato difettoso dal primo giorno. Non é possibile utilizzare il... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It was very easy to navigate the website and chose the most appropriate lights for my situation. The cost, including delivery to Australia was very competitive compared to what is available here. I wi... Toon meer
Bedrijf heeft geantwoord
The quality is very nice, I would like to have a remote that did not have to point directly at the light. It would also be nice to have an option for 5-10-15 minutes of light as opposed to hours. The... Toon meer
Bedrijf heeft geantwoord
I purchased from the website but the shipper was Amazon. I’m uncertain if this set up was the reason why I was unable to track the delivery progress;that was annoying. The products purchased, though,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2004, intelamp has pioneered solar lighting technology, originating from the invention of the world's first dedicated solar lamp chip. We design premium, weather-resistant outdoor solar lights that blend sustainability with advanced innovation. Committed to a greener future, we light up homes and inspire the next generation through our global solar science education programs.
Contactgegevens
Dongfang Community, Songgang Subdistrict, Bao'an District,, 518105, Shenzhen, China
- +8613537881656
- info@intelamp.com
- intelamp.com
4,2
Goed
32 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Slow
Slow and not sure if it will even arrive its been 20 days they keep saying at customs
6 juli 2026
Antwoord van intelamp
Dear Hamad,
Thank you for sharing your feedback, and we sincerely apologize for the delay and the frustration it has caused. We completely understand your concern when a package takes longer than anticipated.
To clarify what happened with your order (#yl0011342): because our solar flood lights feature high-capacity lithium batteries, the shipment was selected for an extended, routine security inspection by Dubai Customs. While government customs checks are outside of our direct control, our team tracked your package daily and pushed the carrier for release.
We are glad to confirm that your package officially cleared Dubai Customs on July 25th and was collected by the local courier on July 26th ("Last Mile Pick Up"). It is currently in active transit through the local delivery network to your address in Abu Dhabi and will be delivered to your door in the next 2-3 business days.
We take full responsibility for the long wait and want to make things right for you. We have already reached out to you directly via email with a partial refund offer to compensate for the inconvenience.
Thank you so much for your patience throughout this process. If you need any further updates, please reply directly to our email—we are here to support you until your light is safely in your hands!
Best regards,
The intelamp Team
Antwoord van intelamp
Caro Filippo,
Grazie mille per le 5 stelle! Siamo davvero felici di sapere che il prodotto ha soddisfatto le tue aspettative e che lo consideri "perfetto". Goditi le tue nuove luci solari!
Cordiali saluti,
Il Team intelamp
The quality is very nice
The quality is very nice, I would like to have a remote that did not have to point directly at the light. It would also be nice to have an option for 5-10-15 minutes of light as opposed to hours. The lights are nicy built and feel well made.
2 juli 2026
Antwoord van intelamp
Hi Shahn,
Thank you for the 5-star review! We are thrilled to hear that you love the solid build quality of our security lights.
We also truly appreciate your brilliant suggestions regarding a non-directional remote and shorter timer settings (5-15 mins).
Customer feedback like yours is exactly what helps us innovate, and we have already passed your ideas straight to our product design team for future upgrades!
Enjoy your new lights, and thank you for helping us improve.
Best regards,
The intelamp Team
Product works well as described but…
Product works well as described but delivery was slower than expected.
22 juni 2026
Antwoord van intelamp
Hi Robert,
Thank you for the 4-star review! We are thrilled to hear that your new solar garden spotlights are working perfectly and exactly as described.
We sincerely apologize that the delivery took longer than expected this time. Please know that we take your feedback seriously and are actively working with our shipping partners to speed up delivery times for future orders.
Enjoy your beautifully lit garden, and thank you for choosing intelamp!
Best regards,
The intelamp Team
Antwoord van intelamp
Hi Joan,
Thank you for the awesome 5-star review! We are so thrilled to hear that our solar flood light is exactly what you were looking for. Enjoy your new lighting!
Best regards,
The intelamp Team
Antwoord van intelamp
Caro Fernando,
Muito obrigado pelas 5 estrelas! Ficamos muito felizes em saber que reconhece a alta qualidade e a funcionalidade inteligente (conetividade) das nossas luzes solares. É exatamente essa a experiência premium que a intelamp deseja oferecer.
Desfrute da sua nova iluminação!
Com os melhores cumprimentos,
A equipa intelamp
Happy shoppers from Australia
It was very easy to navigate the website and chose the most appropriate lights for my situation. The cost, including delivery to Australia was very competitive compared to what is available here. I will definitely be buying more lights from intelamp in the future.
10 juni 2026
Antwoord van intelamp
Hi Kerry,
Sending a big thank you all the way to Aussie shores! We’re thrilled to hear that you found our website easy to navigate and our direct delivery pricing competitive. Making top-quality solar lighting global and hassle-free is what we strive for!
Enjoy your new lights down under, and we look forward to welcoming you back soon. Cheers!
Best regards,
The intelamp Team
Impressed with their prompt and…
Impressed with their prompt and professional response. Reliable supplier and handles issue of product quality responsibly. Overall, product quality is good but on one occasion(repeated order), it wasn’t and their response and customer service was excellent and professional. Thank you.
10 juni 2026
Antwoord van intelamp
Dear Peter,
Thank you for your repeat business and for the fantastic review! We truly appreciate your understanding when that issue arose, and we are thrilled our support team resolved it promptly and to your satisfaction.
At intelamp, taking full responsibility and standing behind our products 100% is what defines us as a reliable supplier. We look forward to serving you again!
Best regards,
The intelamp Team
Antwoord van intelamp
Cher Antonio,
Merci beaucoup pour les 5 étoiles ! Nous sommes ravis que tout soit « parfait » pour vous. Profitez bien de votre installation !
L'équipe intelamp
Poor advertising
Poor poor advertising as far as wall mount configuration,, solar panel cannot be adjusted to max sun exposure
17 juni 2026
Antwoord van intelamp
Hi Iggy,
We sincerely apologize for the frustration. You are absolutely right—this specific model features a fixed, integrated solar panel. We are truly sorry if our product page did not make this clear enough, and we will use your feedback to improve our descriptions immediately.
We still want to ensure you have a great experience with us. Please reach out to us directly at info@intelamp.com so our team can find a way to make this right for you.
Best regards,
The intelamp Team
Antwoord van intelamp
Dear Darrel,
Thank you for the 5-star review! We are thrilled to hear that you had an easy, smooth purchasing experience and that you love the security floodlights. Providing a seamless shopping process and top-quality products is always our goal.
Enjoy your new solar lights!
Best regards,
The intelamp Team
Antwoord van intelamp
Caro Paulo,
Muito obrigado pelas 5 estrelas e por partilhar a sua experiência! Ficamos muito felizes em saber que considera a intelamp uma "empresa fiável". Oferecer artigos de alta qualidade e manter uma comunicação excelente com os nossos clientes são as nossas maiores prioridades.
Esperamos que desfrute das suas novas luzes solares. Estamos sempre à sua disposição!
Com os melhores cumprimentos,
A equipa intelamp
Customer service was terrific
Customer service was terrific. Solved problem quickly. Excellent products
21 april 2026
Antwoord van intelamp
Dear Patricia,
Thank you for the fantastic 5-star review! We are thrilled to hear that our team could solve your problem quickly and provide you with terrific service. At intelamp, standing behind our excellent products and ensuring our customers are 100% satisfied is our top priority.
Enjoy your new solar spot lights, and we are always here if you need anything else!
Best regards,
The intelamp Team
Antwoord van intelamp
Dear Robert,
Thank you for the fantastic 5-star review! We are thrilled to hear that your new solar spot lights are easy to install and stay on all night. Providing long-lasting, user-friendly lighting is exactly what we strive for at intelamp.
Enjoy your beautifully illuminated yard!
Best regards,
The intelamp Team
entreprise sérieuse
conforme à ce qui est annoncé, sur le produit comme sur la livraison.
20 april 2026
Antwoord van intelamp
Cher Daniel,
Un grand merci pour vos 5 étoiles et pour votre grande confiance en intelamp ! Nous sommes ravis de lire que nos projecteurs solaires et notre livraison ont été parfaitement conformes à vos attentes. Être une entreprise sérieuse et transparente est notre priorité absolue.
Profitez bien de votre belle installation, et n'hésitez pas si vous avez besoin de quoi que ce soit!
Cordialement,
L'équipe intelamp
Por ahora todo perfecto
Por ahora todo perfecto, entrega rápida y buen funcionamiento del foco. A ver lo que dura
15 april 2026
Antwoord van intelamp
Estimado Andrés,
¡Muchas gracias por las 5 estrellas! Nos alegra mucho saber que la entrega fue rápida y que el foco funciona a la perfección.
Respecto a tu comentario de "a ver lo que dura", ¡puedes estar tranquilo! En intelamp diseñamos nuestras luces solares con materiales de alta calidad para garantizar una larga vida útil en exteriores. Además, recuerda que siempre cuentas con nuestra garantía y soporte técnico en caso de que necesites ayuda en el futuro.
¡Disfruta de tu nueva iluminación!
Saludos,
El equipo de intelamp
I love the fact there are so many…
I love the fact there are so many choices with the remote to lught up my home. I also love how bright they are and light up the whole area. I will definitely be buying again for other lights around my home.
31 maart 2026
Antwoord van intelamp
Dear Cynthia,
Thank you for the fantastic 5-star review! We are thrilled to hear that you love the remote features and the brightness of our lights. We can't wait to welcome you back for your future home lighting needs!
Best regards,
The intelamp Team
lampada ottima
24 maart 2026
Antwoord van intelamp
Caro Tonino,
Grazie per le 5 stelle! Siamo felicissimi di sapere che consideri la nostra lampada "ottima". Offrire prodotti di alta qualità e la massima soddisfazione ai nostri clienti è la priorità di intelamp. Goditi la tua nuova illuminazione solare!
Cordiali saluti,
Il Team intelamp
Rapide Efficace
23 maart 2026
Antwoord van intelamp
Cher Michel,
Merci beaucoup pour vos 5 étoiles ! Nous sommes ravis que vous ayez apprécié notre rapidité et notre efficacité. La satisfaction de nos clients est au cœur de tout ce que nous faisons chez intelamp. Profitez bien de votre nouvelle lampe solaire !
Cordialement,
L'équipe intelamp
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.