Venditore da evitare! Ordine su Aliexpress numero 3068167722861893. Ho acquistato un faro con telecomando e il telecomando é risultato difettoso dal primo giorno. Non é possibile utilizzare il... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was very easy to navigate the website and chose the most appropriate lights for my situation. The cost, including delivery to Australia was very competitive compared to what is available here. I wi... Toon meer
Bedrijf heeft geantwoord
The quality is very nice, I would like to have a remote that did not have to point directly at the light. It would also be nice to have an option for 5-10-15 minutes of light as opposed to hours. The... Toon meer
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I purchased from the website but the shipper was Amazon. I’m uncertain if this set up was the reason why I was unable to track the delivery progress;that was annoying. The products purchased, though,... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Since 2004, intelamp has pioneered solar lighting technology, originating from the invention of the world's first dedicated solar lamp chip. We design premium, weather-resistant outdoor solar lights that blend sustainability with advanced innovation. Committed to a greener future, we light up homes and inspire the next generation through our global solar science education programs.
Contactgegevens
Dongfang Community, Songgang Subdistrict, Bao'an District,, 518105, Shenzhen, China
- +8613537881656
- info@intelamp.com
- intelamp.com
4,2
Goed
32 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding service
Outstanding service. Easy to work with, had exactly the parts I wanted in stock and shipped them promptly. The products work really well.
Highly recommend Intelamp.
15 januari 2026
Antwoord van intelamp
Dear Philip,
Thank you for the fantastic 5-star review and for highly recommending intelamp! We are thrilled that we had the exact extension cables you needed in stock and that they are working perfectly for your setup.
Providing prompt shipping and outstanding service is always our top priority. It was a pleasure doing business with you!
Best regards,
The intelamp Team
Great product and extremely great customer service
Great quality and when i had questions excellent customer service and quick response
4 maart 2026
Antwoord van intelamp
Dear Michael,
Thank you for the fantastic 5-star review! We are thrilled to hear that you love the quality of your new solar spot lights and that our team could assist you quickly.
Providing top-notch customer support is a huge priority for us at intelamp, and we are so glad we hit the mark for you. Enjoy your beautiful new lighting!
Best regards,
The intelamp Team
Antwoord van intelamp
Dear Larry,
Thanks for the 5-star review! We are so glad we could "show you the light" with great quality and speedy delivery. Enjoy your new solar lights!
Best regards,
The intelamp Team
I receive one good light and one damage…
I receive one good light and one damage light. It was loaded from the factory because the box was not damage. Truly disappointed.
15 februari 2026
Antwoord van intelamp
Dear Beverly,
We are truly sorry to hear that one of your lights arrived damaged. This is certainly not the quality standard we strive for at intelamp, especially since the packaging was intact.
We take full responsibility and are committed to making this right. Our customer support team has just sent you an email to arrange an immediate replacement for you.
Thank you for bringing this to our attention, and we apologize again for the disappointment.
Best regards,
The intelamp Team
Excellent product
7 februari 2026
Antwoord van intelamp
Dear George K,
Thank you for the 5-star review! Hearing that you find our product "excellent" truly makes our day. We work hard to deliver high-quality solar lighting, and we are thrilled you are happy with your purchase.
Best regards,
The intelamp Team
Venditore da evitare
Venditore da evitare!
Ordine su Aliexpress numero 3068167722861893.
Ho acquistato un faro con telecomando e il telecomando é risultato difettoso dal primo giorno.
Non é possibile utilizzare il faro senza telecomando, quindi se il telecomando ha problemi, rimani fregato!
Ho contattato più volte questo venditore per chiedere un telecomando sostitutivo, ma non ha mai risposto!
Ora dovrò aprire reclamo con la mia banca.
Fate molta attenzione a questo venditore disonesto!
1 februari 2026
Review zonder uitnodiging
Antwoord van intelamp
Gentile Cliente,
Ci scusiamo sinceramente per la risposta tardiva. Ci hai contattato il 19 febbraio, proprio durante la chiusura dei nostri uffici per le festività del Capodanno Lunare. Ci dispiace molto se ti sei sentito ignorato, non era assolutamente nostra intenzione.
Al nostro rientro, abbiamo subito provveduto a spedire gratuitamente un nuovo telecomando in data 25 febbraio.
Ecco i dettagli per tracciare la spedizione:
Tracking: 4PX3002521517187CN
Link:
https://t.17track.net/it#nums=4PX3002521517187CN
Speriamo che questo risolva il problema e ti ringraziamo per la pazienza.
Cordiali saluti,
Il Team intelamp
Antwoord van intelamp
Dear Thomas,
Thank you for the 5-star review! We are glad you appreciate the quality and value of our floodlights. We aim to provide reliable, no-nonsense lighting, and we are happy to have you covered with our warranty.
Best regards,
The intelamp Team
I purchased from the website but the…
I purchased from the website but the shipper was Amazon. I’m uncertain if this set up was the reason why I was unable to track the delivery progress;that was annoying. The products purchased, though, are fully functional and worth the price.
24 november 2025
Antwoord van intelamp
Dear janiel,
Thank you for your feedback! We are glad you feel the products are worth the price.
As an official Amazon seller, we utilize Amazon's professional logistics network for our website orders. This allows us to guarantee the fastest delivery (2-7 days) for our customers. We apologize if the tracking process was unclear and are working to make it more transparent.
Best regards,
The intelamp Team
Due to the incompetent courier.
1 januari 2026
Antwoord van intelamp
Dear Mark,
Thank you for the 4-star rating. We are sorry to hear the courier service did not meet your expectations.
To ensure the best possible speed, we use Amazon’s premium logistics network for our deliveries. However, we sincerely apologize if the local driver fell short of our standards this time. Your feedback is valuable as we continue to improve our customer experience.
Best regards,
The intelamp Team
Antwoord van intelamp
Dear Grace,
Thank you for the fantastic 5-star review! We are thrilled to hear that you found the lights bright and easy to install. Our team works hard to design solar solutions that are both high-performance and user-friendly.
Enjoy your new lighting!
Best regards,
The intelamp Team
Antwoord van intelamp
Dear Robert,
We sincerely apologize for the extended delivery time you experienced. Our records confirm that your package was successfully delivered on January 14th.
We completely understand your frustration regarding the long wait. Please rest assured that we take your feedback seriously and are actively optimizing our logistics partners to ensure a much faster shipping experience for future orders.
If you need any further assistance with your lights, please do not hesitate to contact us at info@intelamp.com.
Best regards,
intelamp Team
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