Intercity Technology Reviews 46

The professional yet friendly "nothing is too much" approach is a refreshing and valued one in my book. Every team member I've engaged with at Intercity has the same positive ethos, with clear communication and next steps. Couldn't recommend them enough

Great company with a real focus on cyber security - would highly recommend.

What a superb company to work for and with. Customer & colleague centric - great team, led by a fantastic leadership team with a clear vision

A trusted tech partner with great customer service. Would highly recommend

Great team focussed on customer outcomes and helping move our business forward. Pleasure to work with.

Great services, and tech consultancy helping make the most of investments.

Staff go above and beyond to support their customers.

Great experience all round, quick service and nice to work with. Looking to move more services over when we can.

The team are knowledgeable and always quick to respond

Customer service has been incredibly attentive, no problem is ever an issue. The team are friendly, proactive and responsive. Highly recommend.

Black belts in cyber security and all things data, systems and business resilience. Staff are helpful and personable. Can’t recommend Intercity highly enough.
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Excellent company, great service.

Every team member I've been in contact with have been friendly, solution seeking, proactive and professional.
I wouldn't hesitate to recommend Intercity.
I've been pleasantly surprised when more urgent matters (in my opinion) have been dealt with out of typical normal working hours, to the credit of the diligent team members at Intercity, and it's refreshing to feel like team members genuinely want to help and get matters resolved at the earliest opportunity, but are happy to work around you.
I've also been following them on Linkedin and am impressed with the types of posts/activities Intercity are involved with both specifically in the world of 'IT' but also in recognising team members for their achievements and rewarding them appropriately. At all levels of the business, it's clear to see the pride they have in working hard for their customers

Support has fallen off a cliff since the only person who would help us left. The staff are arrogant and don’t seem to know what they are doing, terrible company who have made me miss our old provider, didn’t think you could get much worse :(

The people who work here are rude and petty.

We have used Intercity to look after our mobile contract for the last 4 years and they have been fantastic. Getting us great deals on contracts and the customer support is fantastic. As a smaller organisation we currently would not consider going back to dealing with the big network providers directly as they just don't care.

Great service, thanks for your help Louis.

Awful organisation, their customer service is diabolical, it takes months to get a response and have to chase and chase for a reply. Be careful when you try and terminate the agreement they are not clear and transparent.

Intercity communications customer service is diabolical. Cannot get a return call to even complain. It feels as if all the service staff are working from home. It is not helping their business one bit!
Get a grip Intercity and sort out your customer service department.