Love my little hand held cold laser device which I use on myself and on my horses. Had a technical problem with it which got sorted out very quickly by excellent customer service. Will be buying more... Toon meer
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Lees wat reviewers zeggen
Couldn't believe How fast this was sorted. Emma email the instructions over first thing this morning. Excellent service. Many thanks Emma. ☺️
I ordered 2 cold laser red light panels, 1 for me, 1 as a gift. They were supposed to be delivered by 2 days ago. No tracking given, no parcel delivered, no reply on the telephone and no response on... Toon meer
This is so frustrated. I placed my order on 07 Sep and today is 15th Sep but haven’t received any tracking number. The status is only on its way for a week and expected delivery date is 15th Sep b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Inzys, we believe looking after yourself shouldn’t be a luxury — it should be part of everyday life. That’s why we provide high-quality wellness and beauty devices designed to help you feel your best from the comfort of your home. From soothing neck and back massagers, to advanced red light therapy, to safe and effective laser hair removal systems — every product we offer is carefully chosen for its quality, effectiveness, and ease of use. Our mission is simple: help you relax, relieve pain, boost confidence, and enjoy a little more “you time” every day.
Contactgegevens
Verenigd Koninkrijk
- inzys.com
4,5
Uitstekend
48 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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I had queries about the product…
I had queries about the product specifications of the ExtraStrength RedLight Therapy Device, which were clarified by return, despite being outside of their operating Customer Service hours. I’m waiting for the product but CS so far has been excellent.
19 oktober 2025
Review zonder uitnodiging
One thing I know for sure the customer…
One thing I know for sure the customer service here are top tier, very pleasant, polite and patient.
15 augustus 2025
Review zonder uitnodiging
Fabulous service
I ordered a red light panel for my dad's birthday and it arrived with a crack on the back but I wasn't too shocked as packaging was minimal. I emailed on a Sunday about a replacement,not expecting a response. Spencer came back to me quickly apologising and immediately sending out another direct to my dad. This arrived quickly, I was constantly updated and even sent photos of the extra packaging used. I was also given the other unit to keep. I honestly can't fault the service. Absolutely brilliant for communication and putting everything right. I used the red light panel this evening for the first time and will update my review once I've used it for a while but if you're reading reviews to find out more about this company's reliability, I can say they're brilliant.
8 juni 2025
Review zonder uitnodiging
Excellent customer service
There was a delay on delivery due to the BH. The team there were so helpful on tracking my product and keeping me updated with the progress.
I received the massager yesterday. It is excellent!
Would highly recommend this company
!
30 april 2025
Review zonder uitnodiging
Product came but post researching I’ve…
Product came but post researching I’ve actually found the red light panel they are selling on Amazon for half the price. Delivery took some time to come so I would say do due diligence before ordering as some products may actually be cheaper and better elsewhere.
1 april 2025
Review zonder uitnodiging
Run away from this lying company
If I had read these negative reports, I would never have bought from this small, rude company.
Horrible customer service, they accused me of fraud, they don't want to receive the product that hasn't even been opened, they bought it from Aliexpress and sent it as if it were their own brand and they are deceiving several consumers.
11 maart 2025
DO NOT BUY THIS PRODUCT!
DO NOT BUY THIS PRODUCT!! I’ll be following up both personally and professionally with the man behind this device, that’s all I will say for now.
18 januari 2025
Review zonder uitnodiging
Great customer service
Excellent customer service, and swift delivery.
The customer service was very helpful throughout the transaction.
I would highly recommend this shop.
Thank you.
19 februari 2025
Review zonder uitnodiging
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