IOLLA Reviews 2.029

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday. Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were goin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing sys... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great staff...really friendly and knowledgeable. It's a pleasure going into the shop. The staff know when to approach and when to leave you to just browse. My varifocal lenses were made specially for... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. Zonnebrillenwinkel

Geschreven door het bedrijf

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Excellent service

Easy to order, I was worried when i didn't receive confirmation but I used WhatsApp to contact and received a prompt helpful reply and glasses arrived really quickly and as promised. Excellent service and all from the comfort of my own home.

2 maart 2026
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Antwoord van IOLLA

Hey Jennifer, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Beoordeeld met 5 van de 5 sterren

Lovely shop in Cambridge

Lovely shop in Cambridge, with very helpful and attentive staff. The product range is very striking and colourful and there is something there to suit everyone, especially if you want to stand out from the crowd. I was kept informed all along the buying and delivery process and have no qualms about giving Iolla a very well deserved 5 stars.

17 februari 2026
Review zonder uitnodiging
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Antwoord van IOLLA

We’re delighted to hear you had a great IOLLA experience Vincent! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Been here many times and recommended to…

Been here many times and recommended to very many people. You guys are the best.

2 maart 2026
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Antwoord van IOLLA

Hey Prakash, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Really good quality

Really good quality, got loads of compliments on these!

2 maart 2026
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Antwoord van IOLLA

Hey Hannah, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff…

Great choice of frames and the staff are very helpful .
Usually have issues with varifocals but on this occasion it was right first time .

28 februari 2026
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Antwoord van IOLLA

Hey Netty, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service. Quite a long lead time but love the glasses.

2 maart 2026
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Antwoord van IOLLA

Hi Susan, thank you for taking the time to leave us a review. We're really pleased to hear that you love your glasses and had a great experience with our service.

As all of our prescription glasses are made to order, they usually take around 6–12 working days to complete, but we always aim to get them to you as quickly as possible.

We look forward to welcoming you back in the future.

Beoordeeld met 5 van de 5 sterren

my go to glasses supplier

my go to glasses supplier
why go anywhere else
great selection
first class customer service
quick turnaround
very reasonable prices
Scottish company

23 februari 2026
Review zonder uitnodiging
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Antwoord van IOLLA

Hey Roberto, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

First and foremost great glasses

First and foremost great glasses: stylish designs, and really high quality lenses-without question the best I've bought, and a price point that competes with any high Street brand. But what brings me back is the integrity of the company from the way environmental concerns are brought into the manufacturing process, to the way staff are valued and work with customers. (I've had more frank advice and laughs in the Glasgow and Manchester shops than anywhere else I buy stuff. )

24 februari 2026
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Antwoord van IOLLA

Hey Simon, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent!

Extremely lovely, helpful staff! I wish I got their names. My husband got his glasses from there a few months ago, and I popped in to get some too. We had a consistently great experience both times. :)

1 maart 2026
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Antwoord van IOLLA

Hey Rejina, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Beoordeeld met 5 van de 5 sterren

Great range of glasses in bright…

Great range of glasses in bright colours and interesting shapes .
Staff all very helpful but unobtrusive.
Fitting service impressive as time is taken to ensure glasses fit well .

27 februari 2026
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Antwoord van IOLLA

We’re delighted to hear you had a great IOLLA experience Joan! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Fantastic staff

First and foremost the staff in your Glasgow branch are fantastic.
I've had many pairs of glasses from iola and ive never been disappointed by the service or products.
Thank you 😊

28 februari 2026
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Antwoord van IOLLA

Hey Billy, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent sales associate at st Ann…

Excellent sales associate at st Ann square branch. Really helped me choose a style that suited me. Delivery was within a week and the glasses are perfect. I will be back for more.

25 februari 2026
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Antwoord van IOLLA

Hey Jemma, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Beoordeeld met 5 van de 5 sterren

Recommended

Quick, efficient, professional and courteous service

27 februari 2026
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Antwoord van IOLLA

Hey Mark, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Beoordeeld met 5 van de 5 sterren

Great service…

Amazing service got the glasses before they were expected and this was also wit a call to double check the prescription.

Will continue to use IOLLA as they have a great selection and delivery is hassle free.

21 januari 2026
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Antwoord van IOLLA

We’re delighted to hear you had a great IOLLA experience Edward! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Staff were very helpful and efficient…

Staff were very helpful and efficient in the Edinburgh store. Frames are perfect so far! Good to see the new range has more options for smaller fits. Would love to see even more colour options across the range but very pleased with my purchase and experience.

22 januari 2026
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Antwoord van IOLLA

We’re delighted to hear you had a great IOLLA experience Claudine! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff great customer…

Friendly helpful staff great customer service & great selection of frames.

27 februari 2026
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Antwoord van IOLLA

Hey Nicola, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, Rebecca was very patient whilst I deliberated over several pairs, as they have a lovely selection to choose from.

26 februari 2026
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Antwoord van IOLLA

We’re delighted to hear you had a great IOLLA experience Val! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

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