iPower Resale Reviews 1.006

The MacBook Air M1 is working well. I purchased it on November 25, 2022, and I received it quickly in four days. But it shows a warranty expiration of January 29, 2023 (only two months, not one year). I called Apple Support and they couldn’t change the date. iPower Resale advertised it as “new/open box”. I believe this is deceptive advertising, and request compensation.

After reading iPower Resale's response, I talked to LeeAnne on 12/12/22, around 4:50 pm ET. I said I assumed that an item described as “new / open-box” would be like a new item in all respects except for the open box.

I said my “new” computer only had a 2 month warranty. I asked if iPower Resale could cover warranty costs for an additional 10 months. She said No.

She said iPower Resale provides a 12 mo warranty for direct sales. I asked if they could provide that to me. She said No.

I said the purchase was thru the Walmart website. She suggested buying a warranty from Walmart. I said I didn’t feel I should have to buy a warranty for a new computer.

I said iPower Resale then should say in their descriptions that “new” computers have less than a 1 year warranty.

The mac book arrived quickly and in perfect condition. Thank you.

My new to me IMac is absolutely beautiful and of course runs like new. Was graded excellent and that is exactly what it is.

great price and I appreciated the signature required for delivery.

It's not the first time I have purchased from iPower Resale, this last purchase is my fourth purchase of MacBooks from iPower Resale. The key element here has been the support of Christina is assisting the purchase, and also helping very much in coordinating the purchase. Great customer service as well. Thank you.

The item was as per the description and standards, very satisfied with the purchase

Have purchased in the past. Products are great and very accurate to the description. Shipping is prompt. I always recommend iPower Resale.

Very professional very experience had an issue and the issue was resolved in no time really appreciate the support and I’m looking forward to do more business in the years to come happy holidays to you all thanks Anthony Weaver

Great experience. Quick and efficient with order. Great customer service when a question arose.

Apple support and sales team has all been positive. I am not sure who I spoke with on November 14 but in the pass I have emailed and spoke with Christina Prins who has been very helpful in all matters. Even trying to get me a Apple Gift Card for my purchase on the 14th from the promotion of November 25 to 28. Speaking with Apple sales who would horror the request but we or Apple could not find my purchase order even at the iPower.

I ordered a refurbished MacBook Pro with an M1 Pro chip from this company through Walmart. I’m not the biggest fan of used items, but it was a good deal for the price, so I was like sure, why not. The item ended up arriving early and in amazing condition. I could barley tell it was used, and came with the box, instructions, charger, and everything. Also, the battery health was 100%. Super pleased with my experience!

Great service and helpful. My iMac came in great condition. We are very happy with our purchase.

Place is amazing. Fast, quick, responsive and knowledgeable. what can I say. Apple should learn from these folks

Shipped an IMAC pro to Alaska without issue. Responsive in emails. Thanks

Thank you iPower Resale for excellent (and friendly) service! The units arrived at our premises in pristine condition as promised! Thank you iPower Resale! You guys rock! We highly recommend iPower Resale!

Fast, reliable , Great price .

Tobias is wonderful!

The seller was very responsive when contacted. I am still evaluating the product that I purchased but it is working well so far.

Amazing service and laptop is perfection!

CHRISTINA was simply wonderful and so very kind and helpful. You are so fortunate to have her on your staff! I highly recommend iPower Resale!