Jag hade ingen tanke på att jag hade några problem. När jag nu använt IQoro i ett halvår känner jag skillnad. Jag har lättare att svälja och har inte lika mycket slem i halsen. Dessutom har jag haft b... Toon meer
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Lees wat reviewers zeggen
I've had fantastic results from use of Iqoro. For the first time in 3 or 4 years I've had no coughing bouts for 3 days and nights and my sleep quality has improved as well. I know it's early days but... Toon meer
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Så nöjd med min lilla plastbit. Försöker träna varje dag men ibland kommer jag av mig. Märker verkligen när jag glömt att träna på ett tag och när jag börjar igen. Behöver nu bara träna en gång om dag... Toon meer
Bedrijf heeft geantwoord
Das Teil ist kompletter Müll, ein billiges und komplett überteuertes Plastikteil, das natürlich keinerlei Wirkung zeigt. Reklamiert man, wird man mit Beleidigungen und Mails überzogen und es wird unte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IQoro is a treatment for reflux, snoring and swallowing difficulties. IQoro works by strengthening 148 muscles between your mouth and stomach that you use every time you swallow.
Contactgegevens
Sjötullsgatan 16, 82455, Hudiksvall, Zweden
- 0105517579
- info@iqoro.com
- iqoro.com
3,7
Gemiddeld
164 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Avoid does not work tried it for over a…
Avoid does not work tried it for over a year and acid refux got worse in that time even my gp admitted he stopped doing perception for them as don't help all a con
26 augustus 2024
Review zonder uitnodiging
Antwoord van IQoro
Dear Mr. Butcher,
Thank you for taking the time to share your thoughts with us.
We would like to ask if you received your IQoro through a prescription. We’ve searched our customer database, but unfortunately, we were unable to find any record of your details, and it seems that you haven't been in contact with our customer support team either.
While we understand your concerns, it's important to note that no treatment or therapy can be guaranteed to work 100% for every individual. However, IQoro has demonstrated a remarkable 97% improvement in symptom management among users who follow the training as recommended. We believe that many of our customers experience significant benefits when they are fully supported in their use of the device.
If you still have your IQoro, we strongly recommend reaching out to our customer support team. Our team is here to assist you and ensure that you have all the information you need for optimal results.
Moreover, if IQoro were not effective in treating conditions such as symptoms from a hiatal hernia or swallowing difficulties following a stroke, it would not be listed on the NHS. This endorsement from a leading healthcare system speaks to the treatment’s credibility and effectiveness. Your doctor is likely aware of this as well, and we encourage you to discuss it with them if you have any further questions.
We truly want you to experience the best possible outcomes with IQoro, and we’re here to support you along the way. Please don’t hesitate to get in touch with us directly, and we’ll be happy to assist further.
Kind regards,
Team IQoro
This product does not and cannot work…
This product does not and cannot work its greatly overpriced for some pieces of plastic.
7 augustus 2024
Review zonder uitnodiging
Antwoord van IQoro
Hello Stephen,
We're sorry to hear that you think the IQoro is an overpriced product. According to our system, you purchased your IQoro in early May, which means you had your IQoro for 3 months when you left this review. The average time to achieve a result is 6-8 months of training, three times a day.
That the training works is based on 17 research studies, but time and patience are required to achieve results. We can't see that you've had any contact with our support so far, so please get in touch so we can help you succeed with your training.
Kind regards, Team IQoro
The refund experience has been very problematic.
Update as of August 14, 2024: The refund was finally located since my bank was unable to find it based on the originally shared info from iQoro support, which has been insufficient. I do appreciate that the CFO took the matter into their hands, and eventually based some proper support response we located the refund, but the fact is that their customer support was not helpful, and was very slow to respond (and at some point stopped responding at all), until the moment when I filed a complaint through my EU consumer protection representative.
Update as of August 7, 2024: The refund has still not been received. iQoro support claims that they have sent it but provides no legal proof for the transfer, and my Bank repeatedly said that they received nothing. I have reported iQoro to the European Consumer Center.
Initial review:
iQoro has not refunded my returned product two months after they received it. They kept giving excuses as to why the refund was delayed, and now it's been 21 days since they stopped responding to me. Be very careful with their money-back guarantee, and don't rely on it. Also, the product itself proved to be useless for my case, but honestly, if they just didn't cheat me with the refund, I wouldn't bother to mention the rest.
23 mei 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi George,
We're sorry to hear about your experience and regret any inconvenience caused. We want to clarify that a refund was issued on June 25th. We've confirmed with our payment provider that the funds have been disbursed, but it seems there might be an issue on your end in viewing it.
Our customer support team has consistently responded to your emails.
Our money-back guarantee is designed to assist all customers who follow the training instructions. We understand that not everyone experiences the same results, and we're sorry that you haven't seen the desired reduction in your symptoms. While the majority of our users do see improvements, individual responses can vary.
To resolve the refund issue, we'll need some additional information from you. Please get in touch with our support team so we can assist you further.
Kind regards,
Torbjörn, Team IQoro
It’s a game changer
I’d like to address a few comments in here. Everyone’s experience with anything medical will obviously vary but my experience with this device has been good. Firstly, cost. Very expensive but a cheap price to pay to get off Omeprazole and to be able to lie on my right hand side in bed without discomfort in my throat. I was told that the device itself is cheap, the research and development is not so really you’re paying for results rather than the device itself. Secondly, thirty seconds three times a day is nothing - it’s less time than a kettle takes to boil. It’s become part of my life and it’s simple and easy. For me it’s worked well - I am off Omeprazole and even the discomfort from my Schatzi rings has gone. You tend to forget when things improve WHY they’ve improved so I do stop using it for periods at a time and it’s only when my symptoms re-emerge that I have to remind myself that this little bit of blue plastic actually does work and for thirty seconds three times a day the end result is a good one. I’m grateful for it. It’s no placebo effect - I’m not that impressionable - it has helped me greatly.
23 juli 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi,
Thank you for your thoughtful review and for addressing some common concerns! We’re delighted to hear that IQoro has been a game changer for you, helping you to stop using Omeprazole and providing relief from your symptoms.
We appreciate your perspective on the cost and the value of the results it delivers.
Thank you for taking the time to sharing your positive experience. If you have any further questions or need support, we’re here to help!
Kind regards, Team IQoro
De första 6 månaderna märkte jag ingen…
De första 6 månaderna märkte jag ingen skillnad, min halsbränna var minst lika förfärlig som innan. Trotts att jag följde instruktionerna. Jag var bredd att ge upp men som tur var gjorde jag inte det och efter 6 månaders användning började min halsbränna avta för att ganska snabbt försvinna nästan helt. Så mitt råd är GE INTE UPP. Efter ca 9 månader ansåg jag mig färdigbehandlad och slutade använda IQoro, det skulle jag inte gjort för halsbrännan kom tillbaka. Jag började använda IQoro igen och halsbrännan försvann. Nu använder jag den en gång om dagen och halsbrännan är nästan borta.
16 juli 2024
Review zonder uitnodiging
Antwoord van IQoro
Hej Martin,
Tack för att du delar med dig av din erfarenhet och för att du betonar vikten av tålamod. Det är verkligen viktigt att komma ihåg att det tar tid att stärka musklerna och att förbättringar kan dröja. Vi förstår att det kan vara frustrerande att inte märka skillnad direkt, men som din berättelse visar, kan ihärdighet verkligen löna sig.
Vi är glada att du höll ut och att IQoro har hjälpt dig att minska dina symtom. Tack för att du tog dig tiden att dela med dig av dina erfarenheter!
Vänligen, Team IQoro
I would like to purchase this product…
I would like to purchase this product but I am very put off by the fact that here on Trust Piilot the positive reviews are being replied to but not the negative ones, and why is it so expensive?
21 juni 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Jean, I’m so sorry you experience it this way. We try to do our best to answer all customers on many different platforms. As a small company it’s not easy to manage them all, we are sincerely sorry for that. I can guarantee you though, that we are here for all our customers to answer your questions throughout the whole time you use IQoro, and the best and fastest way to get a response to your feedback, criticism or to get our help is to contact our support directly from our website. We are truly here to help and answer all types of feedback. Your feedback is very important to us, in order to improve our service and product.
Regarding the price of IQoro. Many of our most satisfied customers have asked the same question as you but they still chose to give IQoro a try - something they’re really happy about afterwards.
We understand it might be hard to believe and trust the effectiveness of IQoro before having your own experience of it, as we do. Hence we wanted to make sure that everyone knows that we do not doubt our treatment and its positive effects for a second.
For this reason, we have decided to offer a money back guarantee. That means, if you haven’t improved after 6 months of training you get your money back.
We couldn’t possibly give you such a guarantee, if we did not fully believe that you will get better.
If you have more questions please contact us via https://www.iqoro.com/customer-support/contact-us/
Kind regards,
Linn, Team IQoro
Nur individuell anwendbar und hilfreich
Es gibt verschiedene Formen von Reflux. Nicht immer hängt Schnarchen und Apnoe damit zusammen. Und deshalb gibt es auch kein Allheilmittel. Das sollte jedem klar sein.
Beim so genannten stillen Reflux kann Iquoro unter Umständen nützlich sein. Nicht aber beim sekundären oder Reflux, der komplett andere Ursachen und Symptome hat. Von daher muss jeder selbst ausprobieren, ob es ihm hilft. Ich habe lediglich bei meinen Halssymptomen eine kleine Besserung verspürt. Bei meinem sauren Reflux und Gallereflux habe ich null Änderung verspürt. Es wird schon seinen Grund haben, warum die Krankenkasse hier nichts zahlt oder investiert in dieser Richtung. Ist einfach zu speziell.
24 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Vielen Dank für Ihr Feedback.
Wir stimmen mit Ihnen überein, dass es viele verschiedene Formen von Reflux gibt. Wenn Reflux auftritt, liegt es daran, dass der untere Speiseröhrenschließmuskel nicht richtig schließt, und das ist etwas, bei dem IQoro helfen kann, also ist stiller Reflux nicht das Einzige, was IQoro behandelt.
Die durchschnittliche Zeit für das Training beträgt etwa 6 Monate, um eine Verbesserung der Symptome zu spüren.
IQoro ist in Deutschland noch nicht verschreibungspflichtig, aber wir hoffen, dass es rechtzeitig verfügbar sein wird, so wie es in Großbritannien seit dem 1. Mai 2022 der Fall ist.
Mit freundlichen Grüßen,
Team IQoro
10 months in
The company marketing and support are excellent to the extent that when it does not work you feel you must be doing something wrong. I really wanted this to work. I have pretty much all the symptoms they list for acid reflux and am on ppi medication. But after 10 months I am struggling to identify any improvement. Even now I am reluctant to give it up as there are no other options but this was a costly experience and I am feeling more than a little let down.
30 mei 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Jim,
Sorry to hear your struggle.
We are glad that you appreciate the customer support but don't be too hard on your self.
There are different reasons why some gain fast results and others need to train for a longer period of time.
Sorry for the late reply but if you like, our customer support can arrange a live video call with you in order to see if there is something that can be done in order for you to get a positive result from your training.
We have asked customer support to get in touch with you, as we would very much like you to be able to make a difference in treating your symptoms.
Kind regards,
Team IQoro
I am very pleased with IQoro
I am very pleased with IQoro. I will share below the message I sent to the company following my experience with the product.
“Hello, I just wanted to tell you that I have experienced great improvement in the symptoms of my hiatal hernia. Before using IQoro, I had very bad heartburn every day at all different times, including being woken in the early morning with heartburn. I had to take Lanzoprazole, but the side effects caused me to switch to Axid, but again, side effects meant I had to look to an alternative, and so I began to FAITHFULLY use the IQoro which I had bought last year, but I didn't give it a proper chance at the time. Now I am off those medications and I use IQoro every day, along with Peptac liquid, which works really well for me. So thanks for your product. I think, and you know, that the main barrier to effectiveness of your product (for those for whom it can deliver improvement) is dedication and consistency in using it, and not leaving it on the shelf. I also have less pain and discomfort breathing, whereas before I had quite a lot of pain from the hernia.”
I would like to add that I was sceptical before purchasing it, and since the product is expensive I was concerned about effectiveness, but the results guarantee made me take the plunge and I’m very glad I did. The most important thing is that you actually use the product faithfully and you will see results, that is if you are one of the 97% cohort who will benefit from IQoro. Now, I can see that the product is worth the money and I highly recommend this product. It’s certainly worth trying out because the alternative is not very attractive: lifetime medication with the potential for serious side-effects.
19 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi,
Thank you for your detailed and insightful review! We're glad to hear that IQoro has had such a positive impact on your symptoms and that you're now able to manage your hiatal hernia without relying on medications.
Your experience truly highlights the importance of consistent use, therefor we really appreciate you sharing your experience here on Trustpilot.
It means a lot to us that you took the time to provide such thoughtful feedback, thank you!
Kind regards, Team IQoro Sweden
Beställ din IQoro och använd den sedan tre gånger per dag i några månader och du märker skillnad.
Denna lilla enkla pryl som jag beställde från IQ-oro hjälper verkligen. Jag har använt den dagligen i ca ett år nu. Jag har slutat att medicinera sedan länge. Det är ett krux, det räcker inte med en användning av IQoro i några dagar. Använd den tre gånger per dag i några månader så kommer du att märka skillnad. Min Reflux märks knappast längre. Jag säger bara tack IQoro.
16 mei 2024
Review zonder uitnodiging
Antwoord van IQoro
Hej Stefan,
Tack för din fina recension och för att du delar med dig av din erfarenhet! Det gläder oss att höra att IQoro har gjort en sådan skillnad för dig och att du kunnat sluta medicinera.
Att stärka muskler är en tålamodsprövande process, vi är därför så glada att du gav IQoro några månader så vi kunde hjälpa dig med din reflux. Tack för ditt förtroende och dina varma ord!
Vänligen, Team IQoro
Office phone number is not answered
It concerns me that the IQORO phone number seems to be a UK call centre that doesnt pick up even during their stated office hours. I havent bought a device yet as cant get my questions answered.
8 mei 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi,
Thank you for bringing this to our attention. It seems there’s been a misunderstanding. We apologize for the difficulty you’ve had reaching us.
We do have a UK phone number (+44 1229 444 823), all calls are however directed to our customer support team in Sweden, who speak both Swedish and English.
Our current opening hours can be found on our website, where you also will find a contact from if you prefer to reach out to us via email.
We look forward to answering your questions, so please don’t hesitate to contact us again.
Kind regards, Team IQoro Sweden
It broke after 9 months' use; repair/replacement was refused
The device developed a crack at one corner of the pull handle after 9 months of use. Some months prior to that the case hinge had already broken. I am left handed and it occurred on the right side of the pull handle, which suggests a tension failure (I'm a materials engineer). Iqoro demanded 50% of the original cost to replace it. That is despite a) its unacceptably short life and b) there is at least one other report here of the same problem. There is either a mechanical weakness or the material strength is deficient. Iqoro must by now know this.
Iqoro have proved to be unreasonable; the manufacture cost of the item must be 1/50th of the retail price, so they have every reason to assess the defect and replace without question. However in seeking a further payment, they even suggested they may not be able to trust my honesty, and effectively asked ME to prove that the unit is defective. That leaves a sour taste in the mouth.
One other thing: they suggested I obtain a replacement by asking the UK National Health Service. It is true that the item is on the NHS "NICE" approved list, but it is not my job to help Iqoro market its product with the NHS. Indeed, considering it is defective and customer service poor, I intend to inform NICE of my experience.
Does it work? Very hard to tell what improvement, if any. My consultant's advice was : lose weight, eat less at time and more slowly, do no eat within 6 hours of sleep. I have done all of that and have achieved an improvement but I can only say via that package of measures.
My other option has been to repair the device myself with strip aluminum and pop rivets, which I have now done. Sad to say that this lash-up has been necessary.
In sum, the after-sales service from Iqoro is a killer. It's an expensive if simple plastic item and should be durable. It is not and the company is simply greedy. Avoid.
(BTW - they impertinently offered to replace the broken case free of charge!)
9 maart 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi A McMahon,
Thank you for sharing your feedback.
Regarding the material:
Our device is made from a medical-grade plastic that is specifically approved for internal use. As of today, it remains the only material available that meets our strict requirements for flexibility and strength. In order to activate the 148 muscles involved in the swallowing process, the material needs to strike a careful balance—it must neither be too soft nor too hard, which is why IQoro is manufactured in the particular material. We appreciate that, as a materials engineer, you likely understand the reasoning behind this choice.
Regarding the crack and the warranty:
You purchased your IQoro on May 31, 2023. After you contacted us in April 2024, we offered a 50% discount on the replacement, as the warranty period had expired. This gesture was meant to be a friendly solution, even though the issue was outside of the warranty period.
Regarding the price and effectiveness of IQoro:
IQoro is developed based on scientific research, and we recommend it as a treatment because of its proven effectiveness, supported by published studies. When you invest in IQoro, you’re not just paying for the device itself. You also gain access to personal customer support, webinars, newsletters, an exclusive online forum for users, and our app.
The company behind IQoro is committed to contributing to the global goals set by the EU for 2030, focusing on creating a sustainable future. In this context, it’s important to keep in mind that IQoro is manufactured in Sweden by Swedish companies and employees. While production costs are an essential part of the final price, they represent just one aspect. Other factors, such as the cost of materials, marketing, packaging, and product development, also play a significant role.
Regarding the replacement case:
We did agree to send you a replacement case, even though it was outside the warranty period. We truly want to ensure that our customers have a positive experience with both the product and our service. It is a shame that you did not contact us about this matter earlier.
Regarding suggestion for an IQoro on prescription:
Regarding our suggestion that you consider obtaining a second IQoro on prescription, we meant it as a helpful suggestion, as IQoro has been listed for acid reflux treatment by the NHS since May 1st, 2022. It was not our intention for you to feel like you were being asked to market the product for us. Our goal was simply to offer a possible route for you to access the device at a lower cost.
We apologize for any frustration or inconvenience you've experienced.
Kind regards,
Team IQoro Sweden
Det fungerade verkligen.
Det fungerade verkligen.
Jag trodde egentligen inte att det skulle fungera men eftersom läkaren talat om för mig att jag troligtvis skulle få äta Omeprazol resten av mitt liv var jag beredd på att prova det mesta. Efter att använt IQoro 2 gånger om dagen i 6 månader hade klumpen i halsen och de sura uppstötningarna försvunnit. Jag tvivlade dock fortfarande och tänkte att det förmodlingen berodde på att jag fortfarande åt Omeprazol så jag började slarva lite med IQoro... och båda symptomen kom tillbaka. Sedan en tid tillbaka använder jag återigen IQoro 2 gånger om dagen och tar bara Omeprazol vid behov. Jag är fortfarande symptomfri och har nu slutat tvivla. IQoro fungerar.
29 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Vilken otrolig resa Eva-Lotta! Det är förståeligt att du var skeptisk i början i och med att din läkare sagt att du troligen skulle äta Omeprazol resten av livet, men det är fantastiskt att höra att IQoro verkligen har gjort en sådan skillnad för dig. Att kunna sluta med medicineringen och fortfarande vara symptomfri är ett stort framsteg, kom ihåg att det är träningen du utfört varje dag som ligger bakom din framgång, bra jobbat!
Tack för att du delar med dig av din erfarenhet!
Vänligen, Team IQoro
Iqoro = placebo effect
Iqoro = placebo effect. Used it for 9 months took gastroscopi before and after.. no effect. The gastro doctor laughed when i showed him the device..
20 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Andre Odegård,
Sorry to hear you think that. IQoro is a Swedish innovation based on more than 20 years of scientific research, all funded by government funds.
The research has been conducted by professionals in surgery, ear, nose, and throat, speech therapy, gastroenterology and more.
All scientific research behind IQoro shows that 97% improves after 90 seconds of training with IQoro per day. I think it is important to mention this, to know that IQoro is based on what the research has shown, not what someone thinks or believes, or just a “single patient” study.
Doing a gastroscopy I'm very curious how one can see if the muscle of the diaphragm in the hiatal channel has got stronger or not? It would not be possible to make the judgement based on only that parameter and looking at a muscle.
All internationally published studies and summaries are available on iqoro.com if you want to dig deeper into them. Please follow this link for more information about the research behind IQoro: https://www.iqoro.com/about-the-research/
Please see the full list of articles here: https://clinicians.iqoro.com/evidence/scientific-articles/
If you have further questions please contact us via https://www.iqoro.com/customer-support/contact-us/
Kind regards,
Linn, Team IQoro
I wish that I had never heard of iqoro!
Further to my two previous reviews and for the record, Myoroface, since giving up on your device I have now resumed taking Lansoprazole but have found that, whereas previously it was all I needed to be pain-free, that is not now the case. After three weeks of taking it, I have had to resort to medicating with Omeprazole instead and on a higher dosage which also does not eradicate my pain totally.
While I was training with the iqoro I made sure that it was the only action I was taking in connection to my HH so as to prevent an overload with other methods running concurrently and to subsequently not know what had and what had not worked.
The fact that the medication is no longer working as it did can only be down to only one root cause – the iqoro!
Myoroface, you have a lot to answer for as not only did your device not cure my condition and in fact worsened it, but now I have to face the fact that it has caused internal damage that is stopping the PPI from working as it used to.
I wish that I had never heard of you or read your false claims about being it a miracle cure for HH when all it is is a money making scam by a company cashing in on people’s misery.
I did not think that things could get any worse but now I am faced with pain and suffering potentially for the rest of my life, so thanks a lot for making a bad situation a whole lot worse.
In this day and age, language barriers are no excuse for your claims that they are the cause of your “misunderstandings”. You are profiting enough from your customers to be able to afford all that it would take for you to navigate this and other matters that you are negligent in and appear to have no interest in.
There clearly needs to be an independent investigation into your company and its corrupt business practices as I am sure all of your customers who have given it a negative review would agree with me on.
14 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Penny,
I’m not aware of the communication you’ve had with us earlier. But it sounds like you quit medication quickly when you started using IQoro, is that right? To make sure you only had one treatment going on at once as you describe it?
As said, I don't know the details in your case, but it very much sounds like a rebound effect that you’ve suffered due to quitting PPI medication containing for example Lansoprazole or Omeprazol too quickly. Rebound effect is also called rebound heartburn. Here is a quote from the registered pharmacist and nutritional therapist Debbie Grayson from the UK explaining the rebound effect/rebound heartburn when trying to quit PPIs and what is happening in the body:
“The problem there is that when we take the PPI, the body doesn't know that we've permanently prevented that cell from producing hydrochloric acid. So what it tries to do is it tries to increase the messengers to send the signal to go: Come on lads, let's make some more hydrochloric acid. Because you need it.
So over time, these chemical messengers are just going up and up and up. And once we take the PPI away and the body is then able to function as it should, what we then get is a rush of all these chemical messengers producing way more stomach acid than we ever did before. And sometimes that can be five times as much. And unfortunately, the message that that sends to the patient is: oh my God, look how bad I am when I take this medication away. And that sends them the signal that I must really need this medication. So although I've tried to come off it, I really need to stay on it.”
This is why it is so important to first strengthen the muscles of the diaphragm making sure the stomach is placed underneath the diaphragm to be able to seal tight and keep the stomach acid where it belongs. And then when you start feeling better to consult your doctor to see if it’s appropriate for you to slowly reduce your PPIs. You may suffer rebound effects after only three days of use of PPIs and may last for as long as 6 months. But it is possible to slowly come off PPIs.
If you are curious about PPIs - usage, side effects and replacement, please see the webinar about it with Debbie Grayson, registered Pharmacist and nutritional therapist in the UK. https://www.iqoro.com/event/understanding-ppi_land-live/
Kind regards,
Linn, Team IQoro
warning
I bought their plastic piece that you put in your mouth for 150 euro. After about a year, it broke. For that price, you would expect them to provide a new one or even offer compensation since the crack in the plastic cut against my lips and I started bleeding. Instead, I was told that 'The material is not brittle but has behaved as expected,' according to customer service. I could buy a new one with a 20 percent discount. No thanks. The question is whether it helped at all.
The material is brittle. They could have made this in harder plastic or steel, which they could have afforded. The manufacturing cost can't be more than one euro.
If you haven't heard of "planned obsolescence" - this is it.
11 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Roland,
So sorry to hear that you heart yourself on the product! Did you send us the documentation of that? As I’m not aware of which errand this concerns it’s difficult to answer you here in a good way.
But in general IQoro is a hygiene product and is CE labelled for a service life of one year under normal use. Differences in care and use can cause IQoro to wear out faster.
We recommend that you replace your IQoro annually. We also inform you in the manual to check that your IQoro is not damaged before each training session. So in case of getting worn out, you can avoid this to happen. Most of our products hold for much longer than a year, but to be safe, it is important to replace it annually as that is what it is CE-marked for.
Regarding the material
IQoro is developed and manufactured in Sweden under strict quality, hygiene and environmental requirements. Through careful examination of different materials, this is the only suitable for IQoro, its use and effect. Not all types of material is approved for such a medtech product class 1, following the prescribed control procedure according to the Medical Devices Regulation (EU) 2017/745 (MDR).
IQoro complies with essential health, safety, functional and environmental requirements. And due to the specific material of use IQoro contains no allergenic substances and is safe to use.
We have high demands on the quality of IQoro. That's why we offer a manufacturing warranty of 7 months. But I understand that in your case it has been over a year since you purchased yours. Therefore, it was not relevant in this case.
If you are not happy about the solution of your errand please contact us via iqoro.com and we’ll have a look at your specific errand.
Kind regards,
Linn, Team IQoro
IQoro fungerar verkligen.
Jag har blivit av med mina svårigheter att svälja, min halsbränna och mina smärtor i bröstet. Med IQoro tränar jag den inre muskulaturen, vilket har hjälpt mig att må bättre och jag slipper ta medicin. Jag är mycket nöjd och rekommenderar varmt IQoro.
11 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Hej Anita,
Tack för att du delar med dig av dina resultat och grattis till att du nu slipper ta medicin.
Glöm ej underhållsträning i någon mån så du behåller den styrka du tränat upp i svalg, matstrupe och diafragma.
Vänliga hälsningar,
Team IQoro
Well done iqoro
Well done iqoro. Congratulations on your award for medical innovation, you fully deserve it. I purchased your product after my own research. My local local GP was ignorant of the existence of the product. My local health authority would not put IQoro on their list even though NICE recommended it's use. The device together with other commonsense changes to diet and bed angle have greatly reduced symptoms regarding hiatus hernia and acid reflux. I refused to take PPI 's after 1 month as they wrecked my gut biome and digestion. IQoro for me has been a game changer. Hopefully after your well deserved award IQoro will become a standard prescription.
11 april 2024
Review zonder uitnodiging
Antwoord van IQoro
Thank you so much for your kind words and congratulations on our BioNow - Product of the year award for medical innovation.
We are very pleased to hear about the positive impact IQoro has had on your health and well-being.
We do know that although IQoro is listed on the NHS there is still some local formularies on which IQoro is not yet listed.
Our aim is that IQoro will become a standard prescription.
With warm regards,
Team IQoro
Men etter ulykke
Hei! Jeg hadde en alvorlig arbeidsulykke med etterfølgende lammelse i både kropp og ansikt. Jeg fikk for første gang problemer som refluks, toast og slim i halsen. Dette blir tydelig bedre med treningen med IQoro. Hilsen fra Beate
4 januari 2024
Review zonder uitnodiging
Antwoord van IQoro
Hei Beate!
Vi er glad for, at dine problemer er blevet bedre ved hjælp af IQoro-træning.
Glem ikke at fortsætte med vedligeholdelsestræning i et vist omfang for at bevare stærke indre muskler.
Med venlig hilsen,
Team IQoro
Fantastic devise!
I have been using the iQoro for around 5 months and it has totally resolved my reflux and swallowing issues arising from a small hiatal hernia and stricture. I am so impressed with this simple and effective solution and relieved not to have to use PPIs. I suspect that getting the technique right when using the device is pivotal to its effectiveness.
31 maart 2024
Review zonder uitnodiging
Antwoord van IQoro
Hi Sara,
Congratulations to your great results. Thank you for sharing. Remember to do maintenance training to be able keep those fine results.
Kind regards,
Team IQoro
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