IQS Reviews 

Outstanding service

Adam our surveyer was very clear throughout his report and where we had a query returned to the property in his own time to answer our question.

Unbelievable service - Thank you

Not sure where to begin telling you about the abysmal service I received from the IQS team and their surveyor Neil Evans.
I was informed that my survey ( that I had paid for up front) wouldn't be ready on time due to Neil being. " behind on his paperwork" I request a different surveyor carry out the survey as this didn't fit in with my requirement or what was promised on IQS website.
This request was not acknowledged and the survey arrived even later than I was advised.
Thoroughly unprofessional didn't reply to my email or return my phone calls

I wouldn’t hesitate to use IQS again in the future, I needed a level 3 survey. The booking process was straightforward and a fast turnaround getting the report back.

A delay taking payment, a delay on the survey date, a broken promise that I would still have the report when it had originally been due. A week after the survey happened, and a full month after I tried first to book the survey, I still don't have my report. Avoid if you want a prompt service!!

Prompt, friendly and thorough. Thank you!

I found this firm on the RICS register. First impressions extremely helpful, explained differences between Level 2 and Level 3 survey. Once we had agreed, the survey was carried out quite quickly. The report arrived via email within a few days. It was very thorough and easy to read and understand. I was extremely pleased and satisfied with the service IQS provided and would recommend them.

Definitely five star, This is a well-done job, brilliant to know the big bits that any normal person wouldn't see. I am so pleased to know what lies ahead, with my first property purchase.
Pounds well spent. Thanks again highly recommend

Fantastic company to deal with , survey booked , completed and report received within a week ! Report was informative with photographs and advice on what was required , would highly recommend this company and would definitely use again

Very quick to collect money, and say anything to get you. but failed to deliver on time, failed to address the survey with the appropriate qualified staff, staff on the phone have no idea what they sell or can deliver.
Never going to be using them again.

We needed a Help To Buy survey to remortgage, and our financial advisor stated they use this firm "all the time" and recommended their surveying services. Survey was agreed upon but surveyor let us hang for one week because of a "family emergency", then conducted the survey only after we had paid £480. After one more week, we were told "oops it turns out you need a RCIS surveyor for Help to Buy and we are not" - should not our financial advisor and IQS "who do this all the time" know this? I was offered a refund, but asked to wait another week, in which the surveyor tried to get the report through anyway, he finally suggested another surveyor in the same company who would be available in another week... At this point I pulled the plug and demanded my refund. Have been waiting now for 2 days for the refund and still have to chase it up. All in all wasted 4 weeks for headache and nothing. Stay away from IQS. Will change mortgage advisor as well.