I needed assistance changing my order and Tiffany was fabulous with response time and resolving the issue without a problem! She also followed up to confirm the order was correct once it was delivered... Toon meer
Bedrijf heeft geantwoord
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I needed assistance changing my order and Tiffany was fabulous with response time and resolving the issue without a problem! She also followed up to confirm the order was correct once it was delivered... Toon meer
Bedrijf heeft geantwoord
They sent the product,but the size was ridiculously small compared to what was advertised, and their return policy means you have to email them for approval to return it, pay a 20% restocking fee plus... Toon meer
Bedrijf heeft geantwoord
Horribly made product. While putting on, they don’t snag or leave holes, but you can definitely see the stretch marks from where your fingers pulled them up so there’s long finger marks running up you... Toon meer
Bedrijf heeft geantwoord
Emily told me that they will take my feedback into consideration when manufacturing the 4xl tights (they were too tight at the waist to get on so i had to cut the black fabric to get them on. Once I d... Toon meer
Bedrijf heeft geantwoord
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Scam. I ordered a pair and received them, yes. And I ordered three more. They used Imile for delivery, which again is a scam because they do anything but deliver goods. I emailed Irazia about this and they pretended to help and are now not responding. Both Imile and Irazia are scams. There's 90 dollars down the drain.
Their customer service is terrible. I waited over a month and my order never arrived. They sent me a proof of delivery themselves instead of from the shipping company, which makes no sense. Then they told me to contact the courier for proper proof before they’ll help, so there goes $60 I’ll never get back.
If I could leave zero stars I would! Totally useless customer service and an even worse courier service!
Item showed as delivered and address on package was correct but delivered to wrong location!
Courier service has no contact number only a useless AI bot!
Irazia customer service demands I follow up with the courier service and courier service bot states I follow up with merchant on missing parcel!
I got no help from either and lost $49 stay away from this lying useless waste of time and money website!! Never again!
I never received the items. It took 6 weeks for them to ship them, and they sent the USPS tracking that says delivered. I checked my mailbox and around the house everywhere immediately, and nothing was there. I emailed customer service, but they don't take any responsibility for the undelivered items and kept telling me to check the mailbox even after I wrote in detail I had already checked everywhere, and to get a certificate of loss or non-delivery from USPS. There's no such a thing. I seriouosly doubt if this company actually exists.
They are fraud just want your money.I ordered fleece leggings and they send me faux leather shorts.I ask for return and refund and they send me return policy which says i have to pay for shipping and also 20 % more on return.I mean seriously.Big scam save your money people.
I ordered the leather shorts in a size xs but received a large sent an email and they did respond after a couple of days and offered to send me another pair in the correct size which I thought was great until I waited 3 weeks only to receive a 3xl I reached out again it’s been 2 weeks and still no response
My order never arrived. I’ve made several attempts to contact the company with no resolve. I wish I would’ve gone to this website first and read these reviews as it appears. I am not the only one. My credit card company says I have to allow 45 days to dispute it.
i did not get mine order which i paid for a long time
i sent many mails but no answer
Total scam. I ordered and the order never came. They just keep telling me it is coming but it has been almost 4 months. Dont order from them.
I haven't received the package of leggings. USPS says that the package has FRAUDULENT POSTAGE attached to it and wants me to pay them $10.50 to receive it. See attached photos. The shipping was supposed to be free.
Please send me the $10.50 so I can pick up my package of leggings. Thank you.
SCAM
2 weeks after ordering, no update on shipping, no items, no responses to emails. I regret not reading reviews beforehand :(
Total Scam! I wish I would have looked up the company beforehand & read the reviews. I basically had the same experience as most. I order on 2/8/26 and a month later, still no leggings. I emailed them and supposedly delivery was attempted but failed. I told them it was never attempted, I have a ring camera and my finance works from home. I wanted a refund, still wouldn't give me one. Still fighting with them because they said it was reshipped and can't cancel it now. But at no point was a new tracking number sent.
I ordered leggings it's been weeks and still haven't received anything....they didn't provide tracking ..just nothing... starting to think they are scam don't order from here
This is a complete scam. Stay away from the website. No phone number to contact. You can communicate only through an e-mail and get a respond every 5 days. They are using AI when responding to any issues you have. I've been dealing with these people for 3 months because I NEVER received my two leggings. Instead, they want me to look around my neighborhood! Lmfao! Then, they told me to contact the USPS. I contacted USPS but they delivered it to the wrong address. USPS advised to have Iraza (whatever name that is) to the contact the USPS office to make address corrections. So,I contacted these robots again, same thing, they kept apologizing. My issues with these people never got resolved! So, please Do NOT order. They are scammers and you cannot talk to a real person! Please just listen.
The leggings did arrive after 3 weeks, so I don't think that this is a complete scam, but they are the wrong size and color. When I contacted the customer service team, the responses are clearly AI or auto-reply. So I guess if you order, just be okay with getting a product that is too big and not the same color as your skin and having no way to exchange or return it.
They sent me a different design than what they are advertising and nobody answers. Do not buy also products come from china!
TOTAL SCAM! Ordered the 3 pair bundle on January 25. It’s been over a month and still no delivery. Tracking says it’s been at postal office since January 12. Tried to contact them and support email bounced back saying it isn’t a valid email. Giving them 1 star is generous but it won’t let me give 0 stars.
If I could give zero stars I would have, appears to be a total scam. I get a tracking number, but it has been at over 40 locations and they constantly send an email saying your package will be delivered soon. Still waiting. Arghhhh!!!
It's a scam, they go on and on and on questioning my disappointment. Told them got a birthday present for my daughter and she didn't like the fit in general. It was not natural and doesn't fit on her. The crop was way too big, she's a thinner side. And ask for returned...never got to resolve it. Aways question over question over question...to delay my refund. Can't even put my reviews on their site. I was to trusty with the other's review...for sure they only put the good one!!!😒
Ordered stockings 11/17/25 it is now 2/19/26. I never received my order. The shipping said it was delivered, but USPS has no record. When I emailed their customer service they gave me a number to the shipping company. I called and it was all in Chinese. I tried reporting to my credit card as fraud, Amex, by the way, and they said they showed proof the item was delivered. I explained it a fake tracking #. They told me they needed proof. So hopefully the letter from the USPS helps and this company will be flagged with Amex. I also reported to IG and they haven't took down their page but Facebook has. Anyway, yes, this company is a scam. Dont purchase anything.
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