Irish Supply Reviews 

796
•
TrustScore 1.5 uit 5

1,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I’ve purchased a headband with Bluetooth to listen to music while sleeping. The product was the poorest quality I’ve ever seen. No instructions, no charging cable. You cannot remove the electronics to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Would give it zero if I could. Bought 2 of the kids tablets. They have no access to play store or any safety settings but just come with a few 1990s esque pre loaded games. Complete false advertising.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bought two pair of sandals which took weeks to arrive the quality was PURE RUBBISH. I tried continuously to get an address to return them but no luck ! They did offer me either a 30% discount if i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Still waiting on a refund after spending 8e to return their faulty item to their supplier which is in uk. Yet they are called Irish Supply. Since 27th January ive had zero response. This compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Elektronicawinkel
  4. Kookwinkel
  5. Warenhuis
  6. Winkel in modeaccessoires

Over Irish Supply

Geschreven door het bedrijf

Welcome to Irish Supply, where quality and authenticity meet. Rooted in Ireland's rich history, we bring you a carefully selected range of products from around the world, all delivered with a touch of Irish tradition. Each product combines global innovation with local charm, offering a shopping experience that's truly unique.

At Irish Supply, excellence is at the heart of everything we do. We carefully check each product to make sure only the best items reach you. We work directly with our suppliers, cutting out the middlemen to not only save you money but also to share the true story behind each product.

Your satisfaction is our top priority. We listen to your feedback and constantly improve, making sure your opinions shape our future. We stand by our commitment to quality with a solid 14-day money-back guarantee.

If you encounter any issues, don't hesitate to reach out to our live chat available Monday to Friday from 9am to 5pm. Just click on the chat icon at the corner of our website, and we'll do our best to resolve any concerns before you consider leaving a review.

Curious about what our customers think? Check out the reviews from others who have shopped with us and see how we strive to exceed expectations every day. Join us at Irish Supply for a shopping experience that blends tradition with innovation.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

796 reviews

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3 sterren
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1 ster

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1,4

Alle reviews

(796)

142 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Not what it says on the add

I ordered these sandles on the 21st May they were delivered this morning 13th June. Not worth the money I paid , badly made .Definitely not leather.... plastic would be more like it .
I understood this company is cork based , this package came from Beijing.
Not impressed at all . Won't go to the expense of returning them , throw them in the charity shop .
Very disappointed 😞

13 juni 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Patricia,

We're really sorry to hear you're disappointed with your order — that’s definitely not the standard we aim for.

We’re especially sorry that the sandals weren’t up to scratch and that there was a delay in getting them to you. That’s not how we want your experience with us to be.

We’d love the chance to make things right. You can:

• Update your review if you're happy with the resolution
• Email us at support@irishsupply.ie with 'Trustpilot Follow-Up' in the subject line
• Or reach us fastest via Live Chat on our site (Mon–Fri, 9 AM to 5 PM) — we usually respond in under 3 minutes

Thanks so much for your patience — we’re only a small Irish team, but we genuinely care and we’ll do our best to sort this for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Ordered a colour match foundation

Ordered a colour match foundation. It took ages to arrive and was not as demonstrated on the website. Total waste of money.

12 juni 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Joanne,

We’re truly sorry to hear about this — it’s certainly not the experience we aim to provide.

We completely understand how frustrating delivery delays can be, especially when you’re waiting on something urgent. Please know that we’re actively reviewing these cases to ensure you’re well looked after.

Our goal is to resolve this to your satisfaction. Please choose one of the following options:

• We’d be grateful if you could update your review with your order number.
• You can email us at support@irishsupply.ie — just use ‘Trustpilot Follow-Up’ as the subject line.
• Or contact us through Live Chat on our website, available Monday to Friday, 9 AM to 5 PM, for a response in under 3 minutes.

We’ll give this our full attention and make sure you’re supported every step of the way.

Thank you for your patience — as a small Irish team, we genuinely care and are doing our best to resolve this.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Order #191048

Order #191048
I bought from this company thinking the item that I ordered was coming from an Irish Company, however item comes from an international source. Their shipping policy states 5-10 business days for delivery - order placed 22/05 not delivered until 10/06. Overpriced item - found it on another site way cheaper once I saw the product. Delivered in bubble wrap with no instructions or other paperwork apart from label which showed Netherlands as source of origin. Nothing Irish about this company other than the name. Won’t get caught again

Update
Got email response trying to justify price differential with other sites - I’m not convinced.
Also referencing 14 day returns policy however on reading conditions that policy favours the company rather than the customer.
Product must be returned “unused” - how do u know if it works if u don’t try it ??
Customer has to pay the return postage.
Company reserves the right to apply a 50% reduction to the refund amount at their discretion. I note from other reviews that this refund process itself is far from straightforward or efficient.

Cannot recommend

10 juni 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Tony,

We’re really sorry to hear you felt misled and disappointed — that’s never what we want for anyone who shops with us.

We're a fully Irish-owned company with a customer care team based here in Ireland. While we do work with both Irish and international suppliers to offer more choice and better value, our priority is always taking care of our Irish customers first.

We completely understand that price comparisons can be frustrating. But our pricing includes local support, fair wages for our team, a 14-day guarantee, and quick help if anything goes wrong — things you often don’t get with large global sites.

We’d genuinely love the chance to put things right. If you're happy to give us a go, you can:

• Update your review
• Email support@irishsupply.ie with “Trustpilot Follow-Up” in the subject
• Or hop on Live Chat on our website (Monday to Friday, 9 AM–5 PM) — we’ll be with you in under 3 minutes

Thanks again for your patience — we’re a small Irish team, and we really do appreciate the support. We’re here if you need anything.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

I would not recommend it, it is not working.

I’ve tried using a paste for light scratches, but unfortunately, it didn’t work. I requested a refund as the product is not working, but they only returned 50%. Based on my experience, I wouldn’t recommend it — it seems very similar to products you can find on Temu for around €4. This happened in May, it is hard to communicate with support team, responds one a week and try to avoid refund at all cost!

20 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Dimo,

We’re genuinely sorry to hear this — it’s far from the standard we aim for.

We work with international suppliers to offer a wide range of products that Irish customers love. While some items may appear on global marketplaces, we stand by the extra care we take with customer support, quality checks, and our satisfaction guarantee — which you won’t find elsewhere.

We want to fix this for you. Please go ahead and either:

• Update your review.
• Email us at support@irishsupply.ie — just make sure to include ‘Trustpilot Follow-Up’ in the subject line, or
• Reach us on Live Chat through our website (Mon–Fri, 9 AM to 5 PM) — we’re quick to respond, usually in under 3 minutes.

We’ll give this the attention it deserves and make sure you’re well supported.

We’re a small Irish team and truly appreciate your patience. We’re hoping to sort this out for you soon.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Worse company

Worse company, scam.... Please stay away from this company. I was scammed a while back and I'm here again to update buyers to stay away.b

5 juni 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Daisy,

We're really sorry to hear this — it's not the experience we want anyone to have.

Sometimes emails get missed or land in spam, and we understand that this must be incredibly frustrating — especially if you’ve been trying to reach us.

We truly want to help make this right. Please either:

•Update your review with your order number, or
•Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
•Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We'll prioritise your case and make sure you're properly looked after.

We're a small Irish team and genuinely appreciate your patience. We hope to turn this around for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Won't use again

I bought from this company thinking the item that I ordered was coming from an Irish Company, however item comes from an international source. Their shipping policy states 5-10 business days for delivery - this is day 10 for me and the item is stitting at a port somewhere so item will not be here as idicating - better going to Amazon as it is cheaper and at least delivery is in a couple of days - will not use their service again.

Update: I have e-mailed the irish supply but they have not reposnded to my e-mail - I have also tried to engage in Live Chat but I am being ignored, so my original review still stands

30 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Ian,

We’re saddened to hear this — it’s not the experience we want to provide.

We completely understand how frustrating long delivery waits can be, especially when it’s for something important. We’re reviewing these situations carefully to ensure you receive the right support.

We’re committed to making this right. Please consider:

• Updating your review, or
• Emailing us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reaching out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

As a small Irish team, your patience means a lot to us. We’re hopeful we can make things right soon.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

I ordered automatic glide curl and got…

I ordered automatic glide curl and got a cheap Chinese curling iron. They refused a refund and I have lodged a PayPal dispute. very disappointed

28 april 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Denise,

We're really sorry to hear that your order didn’t meet expectations — that’s not the experience we aim to deliver.

We work closely with trusted international suppliers to offer Irish customers a broad range of quality products. While some items may look similar elsewhere, we pride ourselves on top-notch customer service, thorough quality checks, and a satisfaction guarantee that sets us apart.

We’re eager to make this right. If you’re happy to give us another shot, here’s how we can help:

• If you're open to it, we’d be grateful if you could update your review
• Drop us a line at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject
• Or chat with us live on our website (Mon–Fri, 9 AM–5 PM) — replies within 3 minutes

Thanks for your patience — we're a small Irish team doing our best, and we truly appreciate your support as we work to sort this for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

If I could give a lower rating I would

If I could give a lower rating I would. Absolute scam of a company. I ordered a shower head that supposedly increased water pressure. It did arrive but the product was absolutely useless and did not work in any way as marketed by Irish Supply, had initial contact through email but the responses stopped when I requested my money back. Tried to make contact through the website chat where I was told I would receive an email within 48 hours, that was weeks ago! Absolute con artists, AVOID and do not waste your money with any of their products. My next step is to report them to the CCPC.

10 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Ken,

Thanks for getting in touch, and we're genuinely sorry to hear you've had such a frustrating experience – it’s far from the standard we aim to uphold.

We completely understand how disappointing it must’ve been to receive a product that didn’t meet expectations, and then feel ignored when trying to resolve it. That’s not how we do things, and we’d really like the chance to make things right.

• Kindly update your review with your order number, or
• You can also email us at support@irishsupply.ie with 'Trustpilot Follow-Up' as the subject, or
• Use our website’s Live Chat (Mon–Fri, 9 AM–5 PM) for a fast response — typically under 3 minutes.

We’re a small Irish team and truly appreciate your patience. We’ll do our best to make this right.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. We bought 3 retro handheld consoles at €30 each. They took 5 weeks to arrive and none of them worked.

9 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Aimee,

We're truly sorry to hear about this — it’s not the experience we aim to provide our customers.

We understand how frustrating long delivery times can be, especially when you're in urgent need. We're looking into this internally and will make sure you get the attention and resolution you deserve.

We genuinely want to resolve this for you. Please:

• Update your review with your order number, or
• Send us an email at support@irishsupply.ie with ‘Trustpilot Follow-Up’ as the subject, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We'll prioritise your case and ensure you're properly taken care of.

As a small Irish team, we really appreciate your patience, and we’ll do everything we can to sort this out for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Substandard product

Ordered a hair straightener brush. Took weeks to arrive, obviously from China. It didn't work as portrayed. The lead was the smallest I've ever seen on a product, totally impractical. The instructions were a tiny pamphlet which were unclear and unhelpful. I would have forgiven everything though if it had worked as described.

11 april 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Emma,

We deeply regret hearing this — it’s not the kind of experience we want to deliver.

We completely understand how frustrating it must have been with the long delivery time and the product not working as expected.

We genuinely want to help make this right. Please choose one of the following options:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll ensure your case is handled with priority, and we’ll do everything we can to resolve this.

As a small Irish team, your patience means a lot to us, and we’re eager to turn this around.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Avoid!! Received the wrong item emailed…

Received the wrong item emailed immediately no replies, live chat a waste of time waited over an hour then to be told to email. 6 days ago now and no reply. Item that arrived cheap, poor from China value less than €10 item I ordered was over €60 customer service tried to advise I would get same results from item I received 😂😭 how stupid.

1 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Orlagh,

We’re really sorry to hear about your experience — it’s genuinely not what we’d hope for anyone.

Our representative has responded to your email. If you haven’t received the reply, it may have ended up in your spam or promotions folder.

We’re here to support you and will continue following up to ensure this is fully resolved.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Dreadful -total scam

Dreadful -total scam, my order never arrived and they won’t give me my refund. Cannot get a response - owed €130

Wish I had seen these reviews before I used their site.

30 maart 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Annmarie,

We’re sorry to hear about your experience — this isn’t the standard we strive for.

We understand how frustrating long delivery times can be, especially when the item is urgently needed. We're reviewing these cases internally and want to ensure you're properly looked after.

Our customer support team handles over 150 cases a day with high satisfaction, and we’re keen to personally look into your situation and resolve it.

To help us move forward, please let us know which option works best for you:

• Update your review with your order number
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

Your case will be prioritised, and we’ll make sure you’re properly assisted.

As a small Irish team, we really appreciate your understanding and are committed to turning this around for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Scam…don’t order!

Scam…my order didn’t arrive plus I can’t even track my order anymore

Reply to Irish supply:
I already contacted with you few times last time you told me that my order was delivered but I didn’t receive anything and I asked you for proof that my parcel has been delivered.

Irish supply decided to send me again my order but situation happend again my delivery didn’t arrive so I contacted with anpost about this delivery and they told me that delivery with “my” tracking number was delivered to another area in Dublin I asked them few times to check the address and send correctly but they didn’t so I asked for refund I’m still waiting for reply if they will not send me my refund I will raport them, if you have similar problem you should raport them as well maybe this company will be closed and no one will be scammed again

7 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Sandra,

We sincerely apologize for this — it’s not the kind of experience we want for you.

We understand how frustrating it can be when emails are missed or end up in spam — especially if you've been trying to get in touch with us.

We’d love to resolve this for you. Could you please:

• Update your review,
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes?

As a small Irish team, we truly appreciate your patience and are committed to sorting this out for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Avoid this company!!!

Irish Supply suggests you’re supporting Irish yet it take 3 weeks for the product to arrive . When the colour changing foundation arrives it only works if you put directly on your skin with no moisturising cream or serums beneath. Terrible service terrible product. Consumer BEWARE!!

2 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Josephine,

We sincerely apologise for this — it’s not the kind of service we aim to offer.

We completely understand your frustration with the delivery time, and we’re working to improve this so that future orders arrive more promptly.

We’re committed to making this right. Please feel free to:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with 'Trustpilot Follow-Up' in the subject line, or
• Contact us via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response within 3 minutes.

We’ll ensure your case gets the immediate attention it deserves and that you’re well taken care of.

As a small Irish team, we genuinely value your patience and are dedicated to making this right for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Worst online shopping experience ever

Worst online shopping experience ever. Product ordered 1st April. Took 4 weeks to appear in Dublin,but then disappeared. Email to say its lost and now awaiting replacement..Watch this space..see if it turns up.

1 april 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi John,

We’re really sorry to hear about the hassle you’ve had with your order. This is far from the experience we want to provide.

We understand how frustrating long delivery times can be, especially when the item is urgently needed. Please know that we’re reviewing this matter internally to ensure you're fully supported.

To help resolve this, here’s what you can do:

• Update your review with your order number, or
• Reach out to us by email at support@irishsupply.ie, including “Trustpilot Follow-Up” in the subject, or
• Start a Live Chat on our website (Mon–Fri, 9 AM to 5 PM) and get a response in under 3 minutes.

We’re a small Irish team and genuinely value your patience. Rest assured, we’ll do everything we can to make this right for you.


Kind regards,
Siobhan

Beoordeeld met 3 van de 5 sterren

Slow service, but responded as promised

I ordered a product when it arrived it wasn't quite as described or ordered. They replied accepted full responsibility for the the error and offered a number of alternative solutions. It took a little longer than I was expecting, but the refund is pending.

14 april 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Dermot,

This isn’t the level of service we stand over — we’re genuinely sorry it’s happened.

We understand that unclear communication can be frustrating, and we’re committed to improving.

It’s important to us that we resolve this. Please choose from the following options:

• Update your review with your order number, or
• Reach out to us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Message us via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a quick reply in under 3 minutes.

We’re a small Irish team, and your patience means a lot to us. We’re determined to make this right for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

product from chine minimum 4 weeks…

product from chine minimum 4 weeks delivery time

1 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Gabor,

We’re really sorry you've had this experience — it’s not what we ever want for our customers.

We completely understand how frustrating long delivery times can be, especially if you needed the item quickly. We’re reviewing these situations to ensure you're properly looked after.

We’re keen to resolve this for you. Please either:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’ll prioritise this for you and make sure you're properly looked after.

As a small Irish team, we truly appreciate your patience and are working hard to get this sorted for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

Total Scam Cheap China Products

Ordered 2 bottles of the makeup that is supposed to match skin. Received 2 x half bottles i.e. 30 mls in total, less than half what I paid for.... thick clunky liquid. Very deceitful practise because the indication is that the products are Irish. If they lie about that what else are they lying about,is it even cruelty free? I doubt it.

Anyone who is looking for a refund, talk to your bank, they will request it. Also, good idea to report to ombudsman. Very deceitful practises.

2 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Maggie,

We’re genuinely sorry it turned out like this — it’s far from the experience we aim to provide.

We partner with trusted international suppliers to offer a range of products that we know Irish customers really value. While some items may also appear on global marketplaces, we stand by the extra care we put into customer service, quality checks, and our satisfaction guarantee — the kind of backup you won’t always get elsewhere.

We’d really like to make this right. Please feel free to:

• Update your review with your order number, or
• Drop us an email at support@irishsupply.ie with 'Trustpilot Follow-Up' in the subject, or
• Hop onto our Live Chat on the website (Mon–Fri, 9am–5pm) — we usually get back to you in under 3 minutes.

Rest assured, we’ll prioritise your case and take care of you every step of the way.

As a small Irish team, we really appreciate your patience — we’ll work hard to turn this around for you.


Kind regards,
Siobhan

Beoordeeld met 1 van de 5 sterren

I ordered two bottles of colour…

I ordered two bottles of colour changing foundation on the 5th of April. Still haven't been received. When I track it, it's meant to be in Amsterdam. Reached out to the company numerous times only to be told "have patience" I don't know how much patience a person can have?! It's been a month!!!! Avoid company at all costs! They claim to be Irish, based in Cork, yet admitted that they are importing it from China. Shocking service, small company or not!!!

5 april 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Michelle,

We’re really sorry to hear this — it’s certainly not the experience we want for any of our customers.

We fully understand how delays and lack of clear communication can be frustrating, and we’re working hard to make sure this doesn’t happen again.

We’re a fully Irish-owned company, with a customer care team based in Ireland. While we work with both Irish and international suppliers to offer variety and value, our focus is always on looking after Irish customers first.

Our goal is to make this right. Please choose from the options below:

• Update your review with your order number, or
• Email us at support@irishsupply.ie with 'Trustpilot Follow-Up' in the subject line, or
• Contact us via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.

We’re a small Irish team doing our best, and your feedback truly helps us improve.


Kind regards,
Siobhan

Beoordeeld met 3 van de 5 sterren

I very seldom would comment negatively…

I very seldom would comment negatively about a company, I thought when i was ordering a product,it would be delivered in 7 to 10 working days. I ordered on the 14th April and my delivery was today the 2nd May.My product it seems came from China, I believed I was ordering a irish product, going by the name of the company. I felt disappointed by the time it took to be delivered, so not in a hurry to order there again .
Geraldine

2 mei 2025
Review zonder uitnodiging
Logo Irish Supply

Antwoord van Irish Supply

Hi Geraldine,

We’re sorry to hear this – it’s definitely not the kind of experience we aim to provide.

We completely understand how frustrating long delivery times can be, especially when the item was needed urgently. Please rest assured, we are currently reviewing cases like this internally to ensure our customers are properly looked after.

We work with international suppliers to bring a wide range of products to Irish customers. While some items may appear on global marketplaces, we stand by the added care we offer — from dedicated customer support to quality checks and our satisfaction guarantee, which you won’t always find elsewhere.

We’d appreciate the chance to make things right. Please feel free to reach out to us:

• Add your order number to your review, or
• Send us an email with "Trustpilot Follow-Up" in the subject line, or
• Use our Live Chat on the website (Monday–Friday, 9 AM–5 PM) for a reply in under 3 minutes.

We’ll make your case a priority and ensure you’re properly taken care of.

We’re a small Irish team, and we truly appreciate your patience. We look forward to making this right for you.


Kind regards,
Siobhan

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

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