Issa Compass Reviews 53

From the beginning, they were very professional and trustworthy. The website is perfectly designed and easy to understand. They also offer support via WhatsApp and respond quickly to any questions. Recommended and trustworthy 🙏🏼

I had a great experience from start to finish. The process with them is very simple. They make sure you have all the necessary documents and are always available to clarify any doubts. Highly recommend! I had a lot of questions before, but they made everything much simpler than I ever imagined.

The whole process from start to finish was brilliantly handled by Issa! I had initially had a rejection from an embassy but reapplied with the help of Issa Compass and they successfully helped me get approved! They are informative and reassured me through the whole thing. I am very grateful for all of their help! Thank you!

Very through review and commenting of initial document submission which allowed for only 10 day waiting period and minimal additional document requests once application was formally submitted for my DTV visa.

Issa Compass has been a great experience from start to finish. The app is easy to navigate, user-friendly, and makes the visa process much simpler and less stressful. I also appreciate the regular updates and improvements that keep everything running smoothly. Overall, a great service and an app I would confidently recommend to anyone needing assistance with their Thailand visa journey.

I had a fantastic experience with Issa Compass while obtaining my 5-year DTV visa. Their team was incredibly helpful, guiding me through every step of the process with professionalism and expertise. They answered all my questions promptly and made sure I felt supported throughout. I truly appreciate their dedication and hard work. I highly recommend Issa Compass to anyone looking for assistance with their visa application!

I can't wait to start my Journey 🫶🏾

Thanks
Sherrie

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Excellent service from start to finish.
I used Issa Compass for my Thailand DTV visa application, and overall the process was smooth and straightforward. The team was responsive, guided me through the required documents, and kept me informed throughout the process. There were a few moments of confusion along the way, but they handled everything professionally and helped resolve any issues quickly. In the end, I received my visa successfully and would recommend their service to anyone looking for assistance with a DTV visa

Die Zusammenarbeit war klasse. Alles hat super funktioniert, und auch die App macht alles so viel leichter. Ich habe mein Visum bekommen. Daher 5 Sterne und jederzeit wieder

My overall experience was sufficient (6/10), but there were several aspects that prevented it from being more positive.

1. The consultancy was essentially limited to a one-off phone consultation. When I later needed further discussion and clarification regarding my case, I was asked to pay additional fees. As an existing paying client, I found this approach disappointing and not aligned with my expectations of ongoing support.

2. The agency appeared to rely on a single predefined process and approach. Rather than exploring different possibilities, brainstorming alternative solutions, or assessing other potentially viable routes, the focus was mainly on following a standard procedure. I was expecting a more consultative service, where expertise would be used to evaluate options and provide tailored strategic advice rather than simply directing me through a fixed set of steps.

3. Communication often felt impersonal. Many responses appeared to be generated from standard templates or AI-assisted messages, with limited effort to understand the specifics of my situation. While updates were provided, I felt there was a lack of proactive engagement and problem-solving support that could have helped identify solutions and potentially save time throughout the process.

4. The due diligence conducted on my case was, in my view, insufficient. After reviewing my documentation, the agency gave me the green light to leave the country and proceed with the application process, confirming that everything was ready for submission. However, after months of planning and preparation, it was only discovered once I was already abroad that a previous application was still pending, creating an obstacle to the new application.

This oversight resulted in a one-week delay while overseas, causing additional travel expenses, disruption to my plans, and unnecessary emotional stress due to being away from my family longer than expected. Identifying such an issue should have been part of the preliminary assessment before advising a client to travel. One of the main reasons for engaging a professional immigration consultancy is to avoid exactly these types of procedural mistakes. Unfortunately, this incident significantly undermined my confidence in the quality and thoroughness of the service provided.

For these reasons, while the service was adequate overall, I believe there is considerable room for improvement in terms of due diligence, personalized consultation, communication, and client support.

It's a compass helps me to get my 6-month Visa. They were very patient as I lost my passport and had to get a new one and then they helped me reapply and get the visa. It went pretty quickly and I am very happy. Now I just have to get a flight back to Bangkok

Really good agency i was very stressed and they delt with all my questions and were really helpful in me getting my visa

Response time is kinda bad. Sometimes i would not have a response the day I wrote, so its kinda disappointing. Also it takes 1 day of reviewing documents from an additional request which slows things down sometimes.

Otherwise fine, i got my visa approved.

I love Issa Compass! Professional and speedy. I trust them and I highly recommend

The visa service that was provided for me was exceptional and extremely professional. It was my first time using a service like this and Issa helped the process go very smoothly for me, I would highly recommend!

ISSA Compass is the best agency you can find if you're looking for direct, professional help, and if I may say, almost 24/7. I've always received answers to all my questions, even the silliest, most trivial ones, or those that seemed like too much to me. They've never left me unanswered for too long and even helped me to provide all the necessary information for my DTV visa under my soft power. I'd like to thank you again for your speed, for all the help, for your patience and kindess and above all for taking this burden off my shoulders of having to manage all the documents, especially because I know that even the slightest grammatical error or problem in file management could have led to a declined visa. So, thank you again for this fantastic service. A plus it’s they handle everything u need and they to go to the official e visa website and fill the request for u (the package you pay to the agency already includes the tax to be paid to the Thai state for the visa.)This is truly fantastic , thank u 🙏

Compass is a very serious company that asks for an incredible amount of documents and then continues to ask for even small explanations if things are not very clear. This is done solely to facilitate the issuing of the Visa. So even if they seem very fussy in the end they do it only to have a positive final result as in my case. They are good, I recommend them 100% and they are very professional. Massimo Rotondaro (ITALY)

They got my visa approved for workation DTV. It seems like a pretty organized effective service.

Got my visa. My situation was not easy. I would not have been able to do it myself.

After a long, complicated and unsatisfying try in my home country they told my to do it in Laos.
It worked perfect and after 10 days I finally had my DTV.
I would have already given up without there help.
Thank You
ABSOLUTE RECOMANDATION 10/10

10/10 would use them again. Very organized and responsive. Helped get all the documents in order before I went in. I was able to ask questions and get answers about the process. Definitely recommend them.