Excellent service- didn’t really know what I was using at first but then realised plane & simple link up to merchants around your local area. That then in mind…Any questions I had regarding my my o... Toon meer
Bedrijf heeft geantwoord
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Easy to browse the website and find what you need then easy ordering and checkout. Delivery was made when it was meant to by a lovely bloke who was very efficient and knew his job. Prices were very... Toon meer
Bedrijf heeft geantwoord
I have had a very good experience with this company. They have never let me down; whenever I place an order, I am confident I will receive a high-quality product that matches the order—and it arrives... Toon meer
Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Contactgegevens
Verenigd Koninkrijk
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Uitstekend
2K reviews
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Fast delivery and at a great price…
Fast delivery and at a great price Delivery Driver was very helpful and polite
21 april 2026
Antwoord van Plane & Simple
Hi Gary,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Emma,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Gerald,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Custom experience poor…
No notice of delivery date the just turned up. One of the dumpy bags was half full the rest of the stone was in the back of the truck and on the roads as driver was there for less than 10 mins then off like a bat out of hell. Driver 2 out of 10 - attitude on legs
9 april 2026
Antwoord van Plane & Simple
Hi Stuart,
Thank you very much for taking the time to leave your feedback. We're very sorry to hear of your experience and have reached out to you via email for some extra information so that we can follow-up with our merchant partner who provided your products.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Great price
Great price, fast delivery, friendly and helpful office and delivery staff.
I always check them out when looking for materials.
18 april 2026
Antwoord van Plane & Simple
Hi Ian,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
good communication throughout
good communication throughout. fast delivery and driver very helpful. top marks all in. well done
20 april 2026
Antwoord van Plane & Simple
Hi, Thank you very much for taking the time to leave your 5* review.
We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Purchased at a very good price
Purchased at a very good price. Good communication throughout and delivered within 7 days as promised
19 april 2026
Antwoord van Plane & Simple
Hi Vincent,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
I was happy with this service very…
I was happy with this service very punctual with delivery and the driver was very helpful. The whole experience of ordering online was a lot easier than I had anticipated l would use this service again.Also the sales person Loretta was was excellent in her speedy replies.
19 april 2026
Antwoord van Plane & Simple
Hi John,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Laura,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Confusion around delivery meant that…
Confusion around delivery meant that the item was lost and company refused to refund. Order re deliverier a new one
13 april 2026
Antwoord van Plane & Simple
Hi Johnathan,
Thank you very much for taking the time to leave your feedback. We've communicated and understand your experience and have reached out to the merchant partner who provided your products too.
The merchant confirmed that the driver left the fence panel as per the delivery instructions 'on the driveway' in which you noted on your order. The drivers notes on the delivery are 'on the driveway, near back gate' which still follows the instructions.
It was a little difficult with this one — we appreciate your frustration, but the delivery note was posted on the day of the delivery, and no contact was made until 24th when this was delivered on the 16th. This is outside the merchants delivery policy to declare any missing items.
Kind Regards,
Team Plane & Simple
Arrived earlier than expected
Arrived earlier than expected, dropped the stones off exactly where I wanted them, polite and courteous driver
17 april 2026
Antwoord van Plane & Simple
Hi Richard,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Delivery guy was great
Delivery guy was great, called as I wasn’t in made sure delivery was safe for me.
15 april 2026
Antwoord van Plane & Simple
Hi Robert,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
The process and sheer professionalism…
The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the well mannered delivery guys are good ambassadors for the company.
13 april 2026
Antwoord van Plane & Simple
Hi Ronald,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Very easy to shop with you and…
Very easy to shop with you and communication was brilliant
1 april 2026
Antwoord van Plane & Simple
Hi Ian,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Helen,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and have reached out to you as soon as this review was submitted to get a resolution, as we hadn't had any communication prior.
It's been great to get an immediate resolution and the goods delivered to you the very next day. We're glad to have been able to help in this regards.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Didn’t give me notice of delivery and…
Didn’t give me notice of delivery and now I have to move in a bucket into garden
24 maart 2026
Antwoord van Plane & Simple
Hi Ellie,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and although the drivers from all of our merchant partners on our marketplace will do their best delivering as close as they can possibly do so, there may be some restrictions on this occasion. However, prior contact is key and should have happened.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Great service.
Ordered chippings on the Wednesday they arrived the next morning, fantastic service. Highly recommend them.
8 april 2026
Antwoord van Plane & Simple
Hi Dave,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Ray,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Antwoord van Plane & Simple
Hi Elaine,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Will definitely use again
Will definitely use again, also recommended to my friend who has now placed an order.
Fast, efficient and probably one of the nicest delivery drivers ever.
Well done!
17 april 2026
Review zonder uitnodiging
Antwoord van Plane & Simple
Hi Jackie,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
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