Fleur was super helpful with customer service from start to finish. My item arrived quickly, and I received regular updates throughout the delivery process, which made the whole experience really smo... Toon meer
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We purchased chairs ex display.When arrive were new condition never been sat on in original packaging and box and a great saving from other retailers .,Spoke with the staff and owner off the store fo... Toon meer
Totally satisfied my stationary addiction whilst in lockdown. Hand delivered a lovely notebook, desk tray and pens to my door to make WFH life a bit more bearable. Great service, great items. Repeat p... Toon meer
We bought our dream HAY sofa from here! We visited the store especially to sit on it and the staff were so helpful. It’s such a lovely store and we would visit more regularly if we were closer. Fleur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
iyouall is a design store and studio selling a considered collection of gifts, homeware, furniture and stationery based in London. Brands include Hay, Ferm Living, Normann Copenghagen, High Tide an...
Contactgegevens
48 East Dulwich Road, , SE22 9AX, London, Verenigd Koninkrijk
- 0207 450 3552
- customer@iyouall.com
- iyouall.com
4,9
Uitstekend
203 reviews
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Fantastic shop
Lovely company - Fleur was amazing and helped every step of the way with our sofa purchase.
22 september 2026
Antwoord van Iyouall
Hey Julia, hope you are well this morning?
It was a pleasure to help you with your sofa, thank you so much for the great review, thanks for taking the time to write this for us :-)
Hope you are enjoying your lovely sofa
Enjoy the rest of your day / nweek
Fleur
Great Customer Service
Fleur was super helpful with customer service from start to finish. My item arrived quickly, and I received regular updates throughout the delivery process, which made the whole experience really smooth and stress free. The customer service was friendly, professional, and responsive, and it was clear that they genuinely cared about making sure I was happy with my order.
In fact, I was so happy with my first experience that I placed a second order straight away! That really says a lot about the quality of the service and the company. Thank you for such a great experience!
31 augustus 2026
Antwoord van Iyouall
Hey Geida, hope you are well and enjoying your day.
Thank yo so much fr your lovely review, I really do appreciate it. It was a pleasure to help you with your orders and it wold be great to help you in the future.
Many, many thanks
Enjoy the rest of you day
Fleur
Great company
Great company, selling wonderful products with swift delivery. A slight hiccup in the procurement process was swiftly rectified by the wonderful Fleur, whom was most courteous and gracious in her correspondence and actioned a swift resolution to the issue. I am in no doubt that I will be purchasing again from this amazing independent retailer again in the future.
Brava to Fleur and I_you_all.
17 juli 2026
Antwoord van Iyouall
Hi Dan,
WOW... what a wonderful review! Thank you so much for taking the time to leave it.
I really appreciate your understanding throughout your order, and it was an absolute pleasure helping you. I'd be delighted to help you again with anything you need in the future.
Customers like you make running a small independent business like ours so worthwhile, and we're incredibly grateful for your support. Thank you for being such a brilliant customer. 😊
Have a fantastic weekend, Dan!
Thanks again,
Fleur
Great communication about pickup
20 juli 2026
Antwoord van Iyouall
Hi Adam,
I hope you had a lovely weekend!
Thank you so much for taking the time to leave us a review. I'm so pleased to hear that you had a good experience with our communication. You were brilliant at getting back to me too, which always makes things so much easier!
Thank you for choosing to shop with us. We're especially grateful for our local customers, your support really does help keep independent businesses like ours going, and it means a great deal.
I hope you enjoy your new stool, and thanks again for your kind words and support.
Have a great day
Fleur
Helping me from the outset to source…
Helping me from the outset to source discontinued items I was trying to match to several existing garden furniture items. A refund for some unavailable items was issued promptly. Excellent communication and updates, arranged express delivery service without a pallet to help me out. This encouraged me to explore the business setup and I would recommend to all who might be interested in their products.
17 juli 2026
Review zonder uitnodiging
Antwoord van Iyouall
Thanks so much for you review.
I am so glad we could help you out with your order and that we were able to find the missing pieces to complete your garden furniture set.
Thank you also for your recommendation, it really does mean a lot to our team and to our small business.
We hope you enjoy your new furniture for many years to come, and we look forward to helping you again in the future.
Fleur
Great stock and service
I was delighted to find a rate Hays thermal water bottle here- and Fleur was so helpful when I called about delivery.
Wonderful service!
4 juli 2026
Antwoord van Iyouall
Hi Sonia, hope you had a lovely weekend.
Thanks so much for given us a 5 star rating, thats super sweet of you.
It was great that we had the Hay Thermal Bottle in stock for you and it was so lovely to chat with you on the phone, so thanks for being a great customer.
Enjoy your week
Fleur
Amazing Indi Shop
Always such a joy to visit this shop. Beautifully curated and friendly customer service.
30 april 2026
Antwoord van Iyouall
Thank you so much for your lovely review, I really appreciate it.
As a small independent store, knowing that our customer service was friendly is great to know.
Thanks again, hope to see you at the store very soon
Fleur
Funky tins
Enjoyed browsing website of different designer products. Easy purchase, delivered spot on time, carefully packaged and just the perfect present for my son.
6 maart 2026
Antwoord van Iyouall
Hi Heather, hope you are well today?
Thanks you so much for your very kind words and taking the time to rate us on TrustPilot.
I am so glad you enjoyed browsing our website and you found the perfect gift for your son :-)
Wishing you a great week
Fleur
Antwoord van Iyouall
Thank you so much for your lovely review! It means a great deal to know we’re a valued part of your local high street. Support from wonderful customers like you is what keeps independent shops like ours thriving and unique.
We truly appreciate it.
Have a wonderful day,
Fleur
Personalized service and a VERY quick…
Personalized service and a VERY quick response to an across the pond Christmas request! I wish you had a store over here!
15 december 2025
Antwoord van Iyouall
hey Susanne, HAPPY NEW YEAR.
It was such a pleasure to help you with your gift, thank you so much for ordering through us from overseas, hope the gift went down well :-)
All the best for 2026
Fleur
Beautiful items and the best service
11 december 2025
Antwoord van Iyouall
Thanks so much for your kind words Victoria, we are so happy you got the best service 👍👍
Have a wonderful Day and HAPPY NEW YEAR
Great customer service
3 december 2025
Antwoord van Iyouall
Thanks so much for your review Lesley, it was such a pleasure to help you with your order. Thanks for taking the time to write a review. Enjoy your day
Fleur
Fleur was amazing at helping me go…
Fleur was amazing at helping me go through all the options available to make the right decision. Invaluable, thank you!
4 december 2025
Review zonder uitnodiging
Antwoord van Iyouall
Thanks Jenny, I really appreciate your 5 star rating for us 🙏. Hope you are having a lovely Sunday.
Fleur
Great product and overall experience
Great product and overall experience - I love my Hay table
25 september 2025
Antwoord van Iyouall
Thanks so much for your review, its great to know you are happy with our service and your Hay Table.
Have a brilliant day and weekend
Fleur
reliable and efficient service
9 september 2025
Antwoord van Iyouall
hey Francesca, hope you are well today?
thank you so much for your review and star rating :-)
Enjoy your day
Many thanks
fleur
I highly recommend this shop
I highly recommend this shop. They have very competitive prices and a friendly staff.
6 september 2025
Antwoord van Iyouall
hey Arianna, hope you are well today?
thanks so much for your very kind review, we hope to see you in store very soon.
Enjoy your day
Fleur
Great selection of products
31 juli 2025
Excellent customer service
We bought our dream HAY sofa from here! We visited the store especially to sit on it and the staff were so helpful. It’s such a lovely store and we would visit more regularly if we were closer. Fleur has been excellent with communication the whole way through the process and arranged samples for us, which was really helpful. Highly recommend!
19 mei 2025
Antwoord van Iyouall
Hey Lily
I am so happy you had a great experience shipping with us, it was such a pleasure to help you with your sofa purchase and after seeing the picture you sent of this in your home, it looks incredible.
thanks so much for your review
Enjoy your summer
Fleur
Really helpful staff
Really helpful staff, with a very quick response once it was discovered that the wrong item had been sent out. They arranged for pick up and next day delivery and even gift wrapped the item as it was a birthday present!
11 juli 2025
Antwoord van Iyouall
Hi Nancy, hope you are well today?
Thank you so much for giving us a 5 Star rating, thats very sweet of you, glad we could get the gift to you on time.
Enjoy your day
Thanks so much
Fleur
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