My experience with Japebo has been outstanding for the second time. My order was despatched promptly and arrived in less than a week from Denmark. I'm very happy with the products they've sent, as the... Toon meer
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Lees wat reviewers zeggen
The website was almost impossible to negotiate, when I did arrive at what I thought I wanted I ordered on the basis I could return them if I was wrong. I was, I got 'large' and it seems I need 'smal... Toon meer
Fast order & delivery. I got what I needed. Great, accurate order & delivery communications. I will use this company again. I can't offer a better compliment than that. 10/10.
Bedrijf heeft geantwoord
Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Japebo.co.uk
Geschreven door het bedrijf
Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊
🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Geschreven door het bedrijf
- Find the right product – without the hassle
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
Contactgegevens
Fabriksvej 9A, 4200, Slagelse, Denemarken
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4,4
Uitstekend
491 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Japebo.co.uk
Hi Cornel, thank you very much for your 5-star review!
We’re really happy to hear you’re pleased with the service and the products.
Thanks for choosing Japebo - hope to see you again soon!
Kind regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi Ann, thank you for your review - we really appreciate it!
We’re glad you had a good experience with our service. If you ever need anything else, we’re here to help.
Best regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Thank you for your feedback! Fast delivery is something we strive for, so we’re glad you experienced it that way.
– Japebo Support
Good supplier if items urgently required…
Order was actioned with urgency and items received without any delay.
12 januari 2026
Antwoord van Japebo.co.uk
Hi Nigel,
thank you very much for your kind feedback. We’re really pleased to hear that your order was handled quickly and arrived without delay, especially when it was urgently needed.
Thank you for choosing Japebo, and we’ll be happy to help again whenever you need us.
Kind regards
Thomas – Japebo
Identification of product was made very clear
You made it very clear as to which type of India wire with speaker on the end , fitted my Widex Moment 440
10 januari 2026
Antwoord van Japebo.co.uk
Hi Simon, thank you for your review!
We’re really glad the product identification was clear and that the receiver wire fit your hearing aids. You’re always welcome back.
Best regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Thank you for taking the time to leave us such a positive review on Trustpilot!
We're thrilled to hear that you found our ordering process easy and that your delivery was prompt.
We strive to provide a seamless experience for our customers, and your feedback reassures us that we are on the right track.
If you have any further questions or need assistance, please don’t hesitate to reach out.
We look forward to serving you again soon!
Best regards,
Micas - Japebo
slim hearing aid tubes
I ordered these slim tubes because I have become so frustrated with the Audiology department of the NHS service at the DRI who I find are not fit for purpose. I had previously received incorrect tubes and then they blanked me
These are perfect in all respects and the sevice was outstanding.
8 januari 2026
Antwoord van Japebo.co.uk
Hi Annette, thank you for your review - and for sharing the background.
We’re really glad we could help you get the correct slim tubes this time, and that they’re perfect in every respect. It also means a lot to hear you found the service outstanding. If you ever need help matching parts again, just reach out.
Best regards,
Mads – Japebo
Great company
8 januari 2026
Antwoord van Japebo.co.uk
Hi, thank you for your review!
We’re really glad you think we’re a great company. You’re always welcome back.
Best regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi Ian, thank you for your review!
We’re really glad you’re happy and that everything was easy to deal with.
Best regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi Lynn, thank you!
Glad the domes fit well and arrived fast.
Best regards,
Mads – Japebo
All good ⭐️⭐️⭐️⭐️⭐️
3 januari 2026
Antwoord van Japebo.co.uk
Hi John,
Thank you very much for your 5-star review. We’re pleased to hear that everything was all good, and we truly appreciate you taking the time to share your experience.
Thank you for shopping with Japebo — we look forward to helping you again in the future.
Kind regards
Thomas – Japebo
I found the web site easy to use.I…
I found the web site easy to use.I found the item I required easy by photos.
Easy ways to make the payment and was dispatced very quickly and arrived with in the time stated.
Excellent service from start to finnish
2 januari 2026
Antwoord van Japebo.co.uk
Hi Martyn, thank you for your review!
We’re really pleased to hear the website was easy to use, the photos helped you find the right item, and that payment and dispatch were smooth.
Great to know it arrived within the stated time — thanks again for choosing us.
Best regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Thank you for taking the time to leave us a review on Trustpilot.
We are delighted to hear that your order arrived on time and that everything was to your satisfaction.
Your positive feedback is greatly appreciated, and it motivates us to continue providing excellent service.
If you have any further comments or need assistance, please don’t hesitate to reach out.
Best regards,
Micas - Japebo
Good communication from Japebo about…
Good communication from Japebo about when I was going to get my parcel delivered, and very reliable service. It was the first time I have used Japebo, and I will continue to use them in the future.
1 januari 2026
Antwoord van Japebo.co.uk
Thank you so much for taking the time to leave such a positive review on Trustpilot.
We are delighted to hear that you had a great experience with our communication and service.
It's wonderful to know that you found us reliable, especially as a first-time customer. We strive to keep our customers informed every step of the way, and your feedback reassures us that we are on the right track.
We look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Best wishes,
Micas - Japebo
This Oticon cleaning kit brilliant
This Oticon cleaning kit ,came quickly and has proved to be absolutely brilliant at cleaning my moulds, I was frustrated at not being able to get help with my hearing aids, this kit means I can do maintenance myself.
30 december 2025
Antwoord van Japebo.co.uk
Hi Lian,
Thank you for your lovely review — we really appreciate it!
We’re glad the Oticon cleaning kit arrived quickly and that it’s helped you clean and maintain your moulds yourself. It’s great to hear it’s made things easier for you.
If you ever need any other accessories or maintenance items for your hearing aids, feel free to reach out.
Kind regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi Ian,
Thank you for your kind review - we really appreciate it!
We’re glad you had a great experience, and we’ll be happy to help again anytime you need accessories for your hearing aids.
Kind regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi George,
Thank you for your review — we really appreciate it!
We’re happy to hear everything went smoothly with both the product and the delivery. If you ever need accessories for your hearing aids again, feel free to reach out.
Kind regards,
Mads – Japebo
Antwoord van Japebo.co.uk
Hi William, thank you for your feedback.
We’re really happy you had a great experience and that the tracked delivery was quick.
Thanks for choosing Japebo.
Kind regards,
Mads – Japebo
Having found the click domes I was…
Having found the click domes I was looking for I ordered directly and received them promptly
30 december 2025
Antwoord van Japebo.co.uk
Hi Alan, thank you for your feedback.
We’re glad you could find the right click domes easily and that everything arrived quickly.
Thanks for choosing Japebo.
Kind regards,
Mads – Japebo
Item as described and received…
Item as described and received promptly.
I wil use this company again and I recommend them to others.
16 december 2025
Antwoord van Japebo.co.uk
Keith,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
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