JawsTec Reviews 201

Not only is the JawsTec service great, with great employees, the part quality I was able to get with their SLA / Proto Plus was extraordinary. I've had tiny spur gears printed (0.5 module) that have near perfect tooth profiles. This is far better than any other 3D printing I've seen for such detail.

In my business I run 50-200 MJF parts at a time, where the final parts (in my case MJF with vapor polish) are used as the housing for a high end electronics product. Unfortunately the manufacturing quality is very spotty if you are seeking a nicely finished product and they make it extremely difficult to return things. You regularly hear "looks good to me" "our regular machine was down" types of comments to address the cosmetic issues instead of getting real help to replace parts you cannot use. Bottom line - It is great if you are a hobbyist and not reselling the part. If you are looking for true manufacturing quality and someone who will accept responsibility for their work; I would go to Hubs or an alternate source who understands real world manufacturing vs making parts for 3d printing enthusiasts. I've been ordering(painfully) for the past few years and it has been a constant battle to get parts that are defect free. Unfortunately they don't see or treat you as a partner, like a regular/professional manufacturer would.

good prices, fast turnaround

We have used JawsTec for some time, producing a single part that we had previously had no issues with. Unfortunately, something in their process has changed, causing significant part failure (delamination, visible voids, and discoloration). Not only are there structural issues, the visual quality of the part and packing has substantially declined. While they (including the CEO) admitted they previously produced the parts with no issues but concede the failures, they have attempted to reprint the poor quality parts with continued failure. They are now no longer accepting responsibility and we are out $1,126.91. We are a small company and have no recourse but to eat this cost. If JawsTec is not stable enough to either own their issues and/or eat the cost for their failures, they should not be trusted for your needs. Further, admitting failure with no solution and choosing not to refund cost is fraudulent.

Great service! Great quality 3D prints, well packed for shipping and received sooner than expected. I will be back!

High quality parts on high quality printers, on time.

I can actually talk to a person vs a vertual AI peron and I don't like the time it takes to text.
This is my first month using your system. Starting an order is very easy. Making changes or edits is not simple. I find that I have to start from the beginning and re-enter information.
I have a good feeling that this company wants to improve.

Easy to use, quick printing. Items were packaged securely. Pricing was a little high for using the cheapest materials. Good communication and updates.

Parts all looked excellent.

A great quality print at reasonable prices. Highly recommend there services and will use again.

I have no experience with 3d printed parts, but I needed a custom object specifically for my 4x5 field camera. The object I got printed was perfectly to spec and absolutely solid and will be able to handle wear and tear of repeated usage. I'm surprised by how solid and weighty my requested print was. I'm so glad I went with JawsTec instead of purchasing my own 3d printer. It was way better to have professionals handle the print and now I know to go with JawsTec for any future 3d prints.

What a great company. Great product. Great communication. Stand behind their stuff.

Great service. I changed services for Jawstech and they are way better

Pricing was fair. Product was printed in reasonable time and shipped accordingly. The parts had good fitment for my purpose. Fine tuning and hand fitting was required but expected. 10/10 experience. I will most certainly use Jawstec for my future project’s needs.

The prices are great. No minimum order. Great customer service.

Quoting process is good and fast. I was able to get the parts ordered quickly. Main problem is time. It took many times to produce parts which ended up getting the parts far past my needed timeframe. Processing caused quality issues. I appreciate having a strict quality check but I lost my window of opportunity due to parts being late. Color of parts is disappointing. I understand difficulty of dying the parts so the color is not my main problem.

Jawstec listened to my concerns about caked-up nylon powder at the bottom of a deep cavity in my parts and made sure they supplied a great part without that defect. Communication was timely. I love this company.

It was easy to go through the ordering process and the product came in a timely manner. They also helped pick the best material to use.