Jazz SportsReviews 

I just make a withdrawal request on 6/18, they deduct the amount to my balance but the money don't reach, my account and the transaction in their website never updates to completed or cancelled, nothing happens. I email many times to support and don't answer me + when i chat in their website the support agent just paste me the same message and never answer too.
This is my account: JZ550
This is the transaction id: # 47202219

Had the exact same experience as user Jason Pass below. Met the ridiculous rollover requirement even though I had super low limits, and they're refusing to pay my withdrawal, which is only $800. The chat says to e-mail support and then support sends an automated reply with a link to a "ticket" that doesn't exist.

Calling phone everyday with different numbers. Told to put my number on the do not call list and they illegally ignore it. Criminal organization.

Jazz Sports will take your money but they do not do payouts. I met my $20,000 rollover requirement even though they limited me to $10 per bet. I was putting in like fifty $10 bets every day for a month to meet the rollover requirements. Needless to say it was time consuming. I built my $1000 deposit into $2000. But when you ask for a payout...crickets. If you deposit money you are giving it to someone who only intends to scam you.

Zero Stars. For months I struggled to get payouts, sometimes they even expired my withdrawal requests. And they limited the payouts to $1k. Then they stole my winnings by saying my account was lost, then they closed it. They are clearly going under. Do NOT put money in this site. What kind of Sportsbook doesn't pay even afetr you hit all their rollovers and terms.

DO NOT USE THIS GARBAGE SITE!!! You have been warned. They took my money, immediately limited me to 10 dollar bets and I have a 12k rollover which is impossible to ever fulfill with 10 dollar bets. They will cancel your bets if you win saying they posted an incorrect line.
I got in a chat with an “agent”, whom I expect is just some thief that lives in a 3rd world country. I asked him how I could ever meet the rollover requirement. He told me 10 dollars at a time. This site is slimy and should be shit down. STAY FAR AWAY!!

Scam! Never deposit there any money
My account has been moved from looselines.ag
I was playing there for something like 6 months then everytime when I want to login there is a info :
"Invalid username or password!
Please verify your login information and try again."

Live chat and support sending me emails/messages that they need more time to move my account and connect it to the jazz.ag

Now it is more than 3 months since I lost access to the account.
More than $6300 here.
Money is probably gone.

Never create account there!

I had previously rated this book 4/5 and now need to reduce it to 1/5. Previous review at bottom.

It seems Jazz Sports thinks it makes sense to pay off 85% of my balance but not the rest. I had been very slowly getting $1000 payouts once every three weeks. Not anymore. They no longer allow me to login to their site. They have stopped responding to emails. I've had a long-term relationship with Jazz Sports for over 15 years, yet this is what they are doing. Readers be warned! Any previous reputation should be thrown out. If they finish paying off my balance, I will restore my 4/5 rating.

Jazz's latest action (4 days ago) has been to open support ticket #313 but write nothing on the ticket and not follow up. The link to "track progress" is a dead link.

Previous Review:
My Own Personal Experience
I am giving this site a solid 4 stars, but do not take that as an endorsement for or against. I only want to make public my own past experience with Jazz Sports which has been perfectly fine. I've always gotten paid and my experience has been incident free. That may seem like a low bar, but given my experience elsewhere, it is not a thing to be taken for granted.

Still, make no mistake. There is a thing that is getting a lot of attention that must be mentioned. Yes, their payouts have gotten inexplicably slow. Frankly, I have never had any urgency to get my payouts, but this is concerning to me because it makes me wonder if something is wrong. At the very least, it seems like a very bad strategy by Jazz. Of late, I have been withdrawing my balance only because the slow payouts have made me concerned. All those payouts have been slow but consistent.

I used jazz sportsbook for a few years, not betting overly frequently but had some success and was able to be net positive and was up a few thousand overall or so. When they switched to new jazz site a few months ago, it appears management made decision to not let me Sportsbet anymore. When I went to bet I messaged because did not show sports betting and the online chat confirmed this was a management decision and to process 2 withdraws spaced out a week, each for half my account balance. The first withdraw was paid about a week later, but the withdraw from mid March still is unpaid. At first chat help was telling me that the payouts were delayed and kept telling me ECD that would blow by, but then now they tell me to email a customer service email that I have gotten no return correspondence the last 10 days after multiple email attempts. Chat support keeps telling me that email is the only way and they cannot provide any information on payouts. Very sketchy. Believe my balance is gone and do not recommend using them anymore for anyone that is considering.

Deposited with jazz over the years here and there and always got paid. Recently made three deposits over the course of college basketball season totaling around 3k. End of CBB and I am owed 6,600. I am told I can only take out 1K a week. I say ok. I get a BTC payout three days later and think everything is ok. That was on March 15th. I’ve requested two payouts since and received nothing. I call almost daily and now pretty much no one will tell me anything except to email them, which I do…. This has resulted in zero correspondence. I keep calling and am told to continue emailing. Doesn’t look good. I’ll update if something comes from this.

I had a balance of $3,000 on JazzSports, funded via crypto. When I tried to access my account, I was told it was “lost” during a site transfer.

Since then, support has been completely unhelpful. They are now telling me to wait for an email response with no timeline, no updates, and no confirmation that my balance is even being recovered.

I have full transaction records and proof of deposit, yet I’m being ignored and given no resolution.

At this point, I just want my $3,000 returned. I will update this review if the issue is resolved.

My account has been moved from looselines.ag
I was playing there for something like 3-4 days then everytime when I want to login there is a info :
"Invalid username or password!
Please verify your login information and try again."

Live chat and support sending me emails/messages that they need more time to move my account and connect it to the jazz.ag

Now it is more than month since I lost acess to the account.
More than 1500$ here.
Money are probably gone.

Never create account there!

39k leftover in my account from a 5k deposit. They started paying out 2500 a week then dropped it to 1k a week then it came every 2-3 weeks then 1 month and now I haven’t been paid my withdrawal request since mid January for 1k. The site got sold to a new owner I haven’t been able to login in weeks they say they’re transferring accounts and mine will be soon but I’ve heard nothing. They’re theirs stay away

They stole $29k from me. Wont pay me out, I cant even log in anymore. Lowest of the low

Stay away
Got my account up to $14,000 now they won't pay. IF Phil Akron calls you run away real fast.

These are the same lowest of life crook scumbags now consolidating abc, looselines, betodds.ag, all the books that stole countless hundreds of thousands of dollars from players posted across several, verified forums. I am one of those players. They refused to transfer over my 5000 that was outright stolen from betodds account over one year ago. Stay the HELL away from these criminals. Your money is as good as gone once you sent it. They dismiss their theft as rightful due to unproven "syndicate" and "sharp" nonsense, just an excuse to not pay you, steal from you in every which way, pad their salaries, stealing any way they can to stay afloat. Thats 100% their business model. Lose and they win, win or and they steal. Whenever they feel like it. Win-win for them. They are the most corrupt, criminal and shameless void of a moral compass pathetic excuse for humans on the planet. All the information of their theft is available on all the sportsbook forums (non-biased) such as bmr. Zero integrity and trustworthiness...you have better luck mailing your money somewhere in an envelope and retrieving it than sending funds to these super cyber criminals. And they STILL get away with it. Without reprimand; they should have their license revoked a long time ago, but nobody cares/zero regulation its the Offshore to allow these criminals who should be behind bars.

They closed my account and stole $10k CAD Dollars from me. Wouldnt pay me out

Used to be a good company, now are scammers that will steal your funds and not pay your winnings. Phil will call you when you lose but as soon as you win they won't even pay your winnings. Stay far away from these scammers

Jazz was great at one time. That time is not now. They are under new management and that new management is apparently telling employees to make jazz look worthless. They will find some reason to delay your payout. It's going to happen. They are operating under the assumption that they will go bankrupt sometime soon. So they are just trying to last as many days as possible. Good luck.

Been with Jazz for a few years. They started out Okay but have fallen off a cliff w/ new management. Their casino now is highly glitchy. System boots me out every couple hands & dealer is always getting a blackjack & making a hand. At one point, I lost 6 hands in a row. Dealer gets 5 blackjacks to my 1. I'd stay away from Jazz, as they've regressed big time.