jazzupco.com Reviews 

While the quality of JazzUpCo's flatware is incredible, the team themselves stood out for exceptional customer service and great communication! I had reached out to them with questions, and I received a personal, super helpful email from the founder, Lawrence, with pictures and a comprehensive answer. The ordering process was smooth, and everything came thoughtfully packaged in eco-friendly cloth bags within the box. It arrived in perfect condition and is still going strong after 7 months of daily use :)

Purchased the Minimalist gold flatware and could not be happier. Absolutely beautiful design, there is a nice weight to it that makes it feel luxurious, and it hasn't scratched at all. I use them daily and my friends are constantly asking where I got them from. 10/10 would recommend!

We got the black Ava Flatware and we love them! It feels lux and definitely of good quality. I especially like the shape of the spoon - it’s not too big, but deep enough and shaped well for eating, you have to try it for yourself to know what I mean! Have also placed it inside my dishwasher for a few times and happy to say that there are no discoloration on the flatware.

I don’t have anything negative to say about the flatware I received! I ordered the rose gold minimalist French flatware, the price couldn’t be beat for the quality! I’ve been using the flatware for a little over a month now and the color is as beautiful as it was on day one. You can feel safe scooping ice cream with this flatware as it won’t bend as many others do! The packaging was very environmentally conscious and could be used for storage if this isn’t going to be your every day flatware. If you’re looking to buy flatware don’t even think twice jazzupco has a supreme product for much cheaper and better quality than any of their competitors!!!

Oh my God. I'm very impressed with Jazzupco. I love their utensils; they are great materials. I received my first order which was nicely packaged in bags. They even gave me a coupon which I already used and bought more stuff. I will continue to purchase my housewares from Jazzupco.

Ordering was easy and everything was packaged well. High quality flatware and dishes that look incredible.

Before you buy any product from this company, make sure to read their return/refund policy. I received the product which was worth over $200 and did not like their quality. When I requested for refund, they said I have to ship it with my own charge and they will deduct their restocking fee from my return money. Even I am loosing money from making poor decision, I decided to return it for refund.

It’s been over two months and still did not get my money back because I lost my track in number. They are claiming that the shipment never came and refuse to return the money. They refuse to share the customer service phone number and I was only be able to talk to them over the email, which did not solve any problem.

Excellent quality flatware and even better customer service. We ordered the wrong size teaspoons/butterknives. I emailed customer service and the process for replacements was seamless. I already ordered more items! Happy customer here!!

Was looking for high quality gold plated stainless steel flatware that stood out from the rest and came across the Vatican Flatware. The quality, design and value of this set can’t be beat IMO. Even my husband was impressed by the quality and he is very hard to impress! If you are on the fence about buying it, don’t be because I promise, you won’t regret it! Will recommend to all my friends and family!

As an event planner, I am quite particular with all the details not just in the ballroom, but in my home as well. To be honest, I was a bit skeptical when placing an order off of a social media ad, but to my surprise, this flatware set exceeded my expectations. They are beautiful and a nice weight, and they come packaged so nicely. I will most definitely be ordering more products from JazzUpCo!

I was looking for minimalist style flatware and I ended up ordering from a company called "Scope Kitchen". When my orders arrived, I instantly realized what a big mistake it was to trust the fake reviews on that website. The flatware came bundled in a black plastic bag and rubber bands and every piece had super thin handles. Definitely not what I was looking for. I could've sworn I heard a Womp Womp sound effect--it was that bad. I am usually a savvy shopper so I think I will be kicking myself for getting scammed like that for a long time. I was so disappointed and began searching for a reputable company to order from. I saw the Jazzupco Facebook reels and decided to take the chance and ordered. Oh my goodness, everything came so nicely packaged in boxes and
cloth bags and the flatware handles were substantial and heavy. These are amazing quality cutlery for such reasonable prices. Thank you Jazzupco! I will definitely be back to complete my set.

I purchased Jazzupco’s vatican set in black, as well as some of the two piece vatican extras, and I am absolutely stunned with just how beautiful they are. If you are looking for some beautiful and well made chopsticks, I definitely recommend purchasing their extra sets. I’ve purchased black flatware sets before, and the black always quickly flakes off, or easily scratches off. With the Jazzupco sets, even if it sustains a scratch, which doesn’t happen easily, there are multiple coatings so silver doesn’t shine through. I was worried with the small stems and short length of the vatican set that they would feel light and cheap, but the weight is comfortable and the knives are balanced. One of my vatican fruit forks had a manufacturing defect, and one my vatican teaspoons had a scuff from shipping. These are some of the separate extra pieces I ordered. I had a very large order, so for these to be the only two pieces with noticeable damage was very impressive to me. Ordering replacements was incredibly easy, at no cost to me, and handled professionally and promptly. Jazzupco’s team is efficient, incredibly kind, and seems to care a lot about keeping good customer relationships. The flatware doesn’t bend, despite the dainty looking stems, and I’m very happy with the quality. After my initial order, everything shipped in 2 days, which was very convenient. I’ll definitely be ordering from Jazzupco again in the future, as their customer service definitely made this experience for me.

I got the holiday bundle set that included silverware, bowls, plates, and mugs for 4 people. The price point is impressively low for such high quality utensils. I was also pleasantly surprised when it arrived including salad and serving utensils too! It was only a surprise because I missed it in the description, but it made the price point that much better. ;)
One of my large bowls did arrive damaged - it appeared to be crushed in transit. But it was no problem at all. Their customer service responded in less than 24 hours and didn’t haggle with me about it. They just simply confirmed my address and sent me a new one.
Lastly, their packaging is so elegant and tasteful. It’s all cardboard too, so I was really happy to see there wasn’t any plastic or packing peanuts that aren’t recyclable.
Overall, I’m really happy with this purchase. Beautiful products, good price point for quality, and a great company. I will be slowly investing in filling my kitchen with their items.

Wonderful product. Team is very professional and helpful! The box is very well and neatly designed which gives a very pleasant unboxing experience. Appreciate the details put into the packaging. The bag which came along with the product is also very thoughtful as it can be repurposed for other use.

The flatware has a very clean design and the weighted aspect gives a very luxurious feel. Very good quality and am very excited to start using it.

We got the matte silver design. Giving it a 3 star as I have yet to try it. To be honest, looking back we would have hotter the matte black instead. It would match our furniture and overall colour palette better. The matte black finish seems to stand out more. Will definitely go for that option on our next purchase.

I received these matte black long-stem metal wine glasses as a gift, and they are wonderful. They are high-quality and are very well-balanced. These glasses will pair nicely with the JazzUpCo matte black flatware we purchased last year, which our friends always compliment. As a personal rule, I hold back on providing perfect 5-star reviews because I believe that all products can be improved upon. But truth be told, I'm having a hard time finding any flaws with these wine glasses and I'm tempted to click that elusive 5th star. I'll keep it at a 4-star, but a very high 4-star. JazzUpCo, please keep adding more great products like these wine glasses...especially in matte black!! I can't wait for my next JazzUpCo purchase. They are worth the investment. I highly recommend and encourage you to buy it for yourself, or they make great gifts.

Great company, high-quality products, nice support team!
Purchased the whole flatware and dinnerware sets!
It came very well packed!
Design is gorgeous! Everyone who came to me fell in love with my new updates!
Recommend this company and all their products!

I recently had the pleasure of receiving the JazzUpCo Minimalist Flatware set as a gift, and it exceeded my expectations on multiple fronts. Here are some key points that are the highlights for me:
1. It boasts a stunning, minimalist design in gold that is beautiful and elegant, but without crossing into the realm of gaudiness. The gold finish is tasteful, creating a refined aesthetic that I appreciate.
2. Despite its sleek and slender design, the flatware shows remarkable durability and toughness. I put the spoon to the test by scooping frozen ice cream, and it showed no signs of bending or stress.
3. The knife in this set is just as good as our household standard IKEA knives, despite its tiny minimalist edge. Initially I had doubt about the practicality of such a tiny knife edge.
4. My mom, a hard to please critic of tableware, loves this product so much that she is already contemplating purchasing the large 16-person set despite the fact that we host maybe 2 parties a year.
5. In short, I highly recommend the JazzUpCo Minimalist Flatware for anyone seeking a beautiful product to enhance your dining table. And not just for the special occasion, as I use this set daily just as a way to treat myself.

Bought white and gold flatware set, spoon, fork, knives. Separately, purchased gold and white chopsticks. I have used for about 1.5 years. All the gold brushed paint has completely turned silver and the white paint has all flaked. Claims to be dishwasher safe. Very unsafe to ingest the chemicals that come off of the eating utensils. Additionally, the white flaking paints gets everywhere on all other silverware and can be ingested. DO NOT RECOMMEND!!

I just got my Jazzupco flatware (Harlem Luxe, matte gold) order. They look high quality, made of durable material and nice packaging, just GORGEOUS!!!!. Thank you @jazzupco #jazzupco for the gilded cheese knife collection gift.

Most beautiful silverware set. I got the one in gold. The quality is exceptional and it’s heavy stainless steel. What I didn’t expect is how great and amazing their customer service is. I needed a replacement and it arrived before I knew it. So easy to get in touch with them. They responded to my email right away. I will definitely be purchasing in the future. Very pleased with product and service! Thank you so much!!