JD Gyms - Birmingham Reviews 

443
TrustScore 3 uit 5

2,9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Beoordeeld met 1 van de 5 sterren

Dirty gym, weights all over the place, changing rooms are a mess and the floor is always flooded by the sauna. The gym is understaffed which results in it running its self and ends up the way it has.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym

Over JD Gyms - Birmingham

Geschreven door het bedrijf

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contactgegevens

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, Verenigd Koninkrijk

  • 1212706921

2,9

Gemiddeld

TrustScore 3 uit 5

443 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(443)

4.631 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I like JD Gym i used to JD one year…

I like JD Gym i used to JD one year before i returned back 15/11/2025 but the only think i want to say is some of the staff are not help full when you need help or ask something.

15 november 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

So much better then the other gyms

So much better then the other gyms . Pure was so smelly and JD never 5*

9 november 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Beoordeeld met 1 van de 5 sterren

I can’t access the gym I can’t log into…

I can’t access the gym I can’t log into my account to be able to use the qr code to get into the gym and whenever I call the gym nobody answers at all!

4 november 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

It's ok not bad but should be better if…

It's ok not bad but should be better if women has a separate room.

3 november 2025
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Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 1 van de 5 sterren

Shawer room too much smells .and dirty…

Shawer room too much smells .and dirty .
No cleaner was there.made me sick. No went any where.
. I am cancel my membership. New town Birmingham. Some machines are broke.

29 oktober 2025
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Antwoord van JD Gyms - Birmingham

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Beoordeeld met 3 van de 5 sterren

The shower place in the women only area…

The shower place in the women only area smells so so so bad that the locker room smells bad as well. Please put that into consideration. Also, the only women cardio room gets humid sometimes, please adjust the air conditioner based on that. Thank you.

22 oktober 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 4 van de 5 sterren

Gym is ok but could be better.

Gym is absolutely ok with a lot of variations machines but in my opinion what is the most minus for it is that nobody is putting the weights back in place and at some point is very annoying and it looks like a mess.

23 oktober 2025
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Antwoord van JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Beoordeeld met 1 van de 5 sterren

I joined JD Gym Birmingham UK once…

I joined JD Gym Birmingham UK once again with the hope of a better experience.
The regular yoga classes was my main interest.
I wanted to relax by using sauna and showers.
It’s been a huge disappointment as the toilets were all unflushed. The changing rooms were very busy with clothes and belongings on all benches and hooks.
The showers were dirty and the tiles above the showers were exposed and ladies were waiting for showers and again ladies clothes were on hooks and on floor.
The sauna felt dirty and the wood was old and felt in need of a clean and refurb.
I felt dirty as I leaned against the wooden interior and came home to realise I have picked up a fungal infection on the back of my shoulder/ upper back.
A week later I’m still using anti fungal cream and antihistamines to clear the infection caused by the dirty sauna and showers and whole area for changing and toilets too.
I contacted the customer service by email as I was already having issues accessing the gym as the app wouldn’t scan me in or out of gym entrance. I’ve had no reply.
The price had risen too.
The parking is also an issue at yoga class times as most times last year I couldn’t find parking in car park or on outside road.
As I mentioned I came for the yoga classes and had issues since I joined which is still an issue.
It’s a huge gym and the whole sauna and shower area needs to be upgraded to meet the needs of the members. Have strict guidelines to maintain hygiene and also reflect the price increase.
You can’t increase the price and lower the hygiene and cleanliness.
Car park should have cctv and be available for gym members.
My car was damaged in the car park and staff said the area wasn’t covered by cctv.
The staff are friendly yet it seems like there aren’t enough members to cover all the duties. There seems to be different people and not able to manage the volume of members and queries.
There are fundamental issues in the ladies area
Cleanliness
Hygiene
Parking
Scanning

20 oktober 2025
Review zonder uitnodiging
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Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

Great gym

Great gym. Love it.

31 maart 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Beoordeeld met 1 van de 5 sterren

Quite a few inconsiderate people

People in there with headphones on shouting and smashing weights down consistently

29 september 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi there - Thank you for leaving a review. We’re sorry to hear about your experience and it’s understandable when other gym members etiquette effects your workout. We would encourage you to speak with a member of the team on your next visit who will be happy to discuss this further.
Best wishes, The JD Gyms Team 💚

Beoordeeld met 4 van de 5 sterren

great gym great facilities but only…

great gym great facilities but only issue i have are the toilets and shower. the showers are not blocking the whole person (95% privacy). toilets be stinking and blocked up by people.not enough cleaners.

28 september 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 2 van de 5 sterren

The showers and sauna are unhygienic…

The showers and sauna are unhygienic and poorly maintained

19 september 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hello – Thank you for the review. We understand the importance of cleanliness when in our gyms and our gym teams do undertake regular maintenance checks. We will ensure your feedback is passed on.
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

Corrina is very helpful and always…

Corrina is very helpful and always smiling 😁
The new refit is also really good and I was very impressed with how quickly they extended the ceiling so we could continue to use the stepper on 3rd floor.
Great gym, great vibe
Keep up the good work 💪🏾

24 september 2025
Review zonder uitnodiging
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐ The JD Gyms Team 💚

Beoordeeld met 2 van de 5 sterren

Nothing special

Nothing
Special the place stinks, especially the changing rooms and the sauna room. the roof of the ladies on the ground floor is damaged. The toilets stink everytime I come.

The gym itself is alright

It’s okay if you are on a budget or if you live closer to the gym.

11 september 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

I am a doctor

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far reaching underlying health benefits than even she could imagine (especially blood pressure sufferers). The findings are backed by research papers on 16000 sufferers papers and it is well documented (e.g bbc news website). Well done staff. Keep up the great work.

11 september 2025
Review zonder uitnodiging
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our gym. Keep up the great work👍
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

New class and women’s area

Edem is a fabulous addition to the team. It was my first time going to his Step and Dance Fit class yesterday and just wanted to mention how great the class was.

With the new women’s area and Edem’s new classes it’s a breath of fresh air to JD GYM. Combined with friendly staff such as Yasmin who is always on hand to help and Hannah’s amazing Body Pump classes, the recent changes have made this a better gym.

4 september 2025
Review zonder uitnodiging
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Beoordeeld met 1 van de 5 sterren

increased the monthly charge but close…

increased the monthly charge but close certain parts of the gym at different times meaning some workouts have to be cancelled. new machines come in and a week later they are out of order?? this is what im paying 30 a month for.

25 augustus 2025
Review zonder uitnodiging
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Beoordeeld met 5 van de 5 sterren

Love the new ladies section

Love the new ladies section, so clean and organised !

14 augustus 2025
Logo JD Gyms - Birmingham

Antwoord van JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Beoordeeld met 3 van de 5 sterren

Great Gym however…

It’s a really nice gym, although it can get very busy. I use the women’s only section and I find it unfair the fact that we don’t have all the equipment there to use and that we have to wait long periods of time to use a certain piece of equipment because someone else is using it.

2 augustus 2025
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Antwoord van JD Gyms - Birmingham

Hi Cindy - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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