I just started back into the gym so far been very good nice atmosphere and friendly staff the machines are new and straightforward to use the 24hrs opening times is a bonus aswel Thanks
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Morston Point, Manchester Road, BL2 1HA Bolton, Greater Manchester, GB
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Lees wat reviewers zeggen
JD is a good gym with great PTs. It's like most gyms, gets busy in peak periods and occasional machines need fixing but never not been able to complete a workout. Saunas are small but not heavily used... Toon meer
Bedrijf heeft geantwoord
Overall a solid gym,equipments good though there is a limited amount of certain machines,which does lead to long waits but apart from that it is a solid gym,the people at the gym are rather pleasant a... Toon meer
Bedrijf heeft geantwoord
I have been a member of JD Bolton approaching 4 years, and although staff members have come and gone, Sam has remained loyal to the cause. As well as being approachable he is popular with members an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over JD Gyms - Bolton
Geschreven door het bedrijf
Contactgegevens
Unit 1, Morston Point, Manchester Road, BL2 1HA, Bolton, Greater Manchester, Verenigd Koninkrijk
- 1204803608
4,0
Goed
368 reviews
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Bolton JD gym
Bolton JD gym, someone took a number 2 outside of the changing rooms on the floor… Asked the staff what was going on. There reply was it isn’t the first time.
14 juni 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to raise this with the General Manager please email them on bolton@jdgyms.co.uk
Best wishes
The JD Gyms Team
Whole gym got odour
Whole gym got odour. Especially mens room.
Hand soap is mostly empty.
No trainer is there for initial guidance for beginners.
6 juni 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.
We absolutely do offer them though, so If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you. You can email the manager on bolton@jdgyms.co.uk or speak to a member of staff next time you are in.
Best wishes
The JD Gyms Team 💚
Good range of equipment but just too…
Good range of equipment but just too busy generally
28 mei 2024
Antwoord van JD Gyms - Bolton
Hi there
Thanks for taking the time to leave this review. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Rejoined made simple by Mic,who helped…
Rejoined made simple by Mic,who helped me through the process.As always clean tidy gym,good equipment for a senior citizen like me was a member before covid and this was my first time back since covid enjoyed the experience.
15 mei 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
I did the enrolment online and then…
I did the enrolment online and then signed up into the app and I was kept scanning the QR code and it wasn’t working for 3 days I had to wait outside the gym till a member of staff would come and open the gate for me and then one of the staff members said to that I need upgrade to the pluse version so I can use this branch I was like why would I do that and he kind of didn’t know why but said today you can get in but for next day we can’t let you in and on the way out it wasn’t working again i had to wait almost 5 minutes to go out but this time another staff member said that it’s okay you can use the gym with current subscription it’ll be working tomorrow and now it’s been one more day and it’s still not working
6 mei 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free.
However if you do have any problems accessing the app, please feel free to speak to the General Manager at the Bolton gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to. The email address is bolton@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Antwoord van JD Gyms - Bolton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Antwoord van JD Gyms - Bolton
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Gym is dirty,dust all over the…
Gym is dirty,dust all over the machines.Soap containers in the bathroom very rarely full,most of the time empty,toilets not clean.Drinks machines constantly empty,few drinks in it.Looks like stuff doesn’t even care.Cleaner lady needs approve as look like she only holding hoover,never sees her wiping machines or cleaning toilets!!!
28 april 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Bolton
Hi there
Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bolton@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
It’s a good gym
17 april 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Very friendly gym
Very friendly gym, plenty of variety of equipment and open 24 hours and decent price
12 april 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Exellent service
Exellent service. Im on holiday here from Norway and they help you with everything. Easy pay, good equipment and friendly staff.
18 april 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Bolton
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Lack of equipment for the large volume…
Lack of equipment for the large volume of gym users in the premises at once
8 april 2024
Antwoord van JD Gyms - Bolton
Hi there
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes
The JD Gyms Team
Honestly such a weird gym it’s not even…
Honestly such a weird gym it’s not even worth £21 and the fact if I have to cancel my membership I will need to pay another £21 and if not they will charge it from my acc 😂this is ridiculous you don’t even have a pool never mind charging me that much.
8 april 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Antwoord van JD Gyms - Bolton
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
I've just rejoined,a lot of machines…
I've just rejoined,a lot of machines not working, pegs missing on weight machines,
18 maart 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Please do reach out to the General Manager bolton@jdgyms.com and they can ensure replacements for missing pins are arranged.
Best wishes
The JD Gyms Team
Auto scan in doesn’t work have to have…
Auto scan in doesn’t work have to have a member of staff let me in every time, equipment is great but other members try to bully you off the equipment because they are visibly on steroids and try to intimidate you. Not even 2 minutes after I sat down I had a bloke ask me if I had finished my set and this remains to happen every day since I’ve started ( I’ve been here a week so far) only good part is the equipment and 24 hour times
16 maart 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Didn’t have enough equipment and no…
Didn’t have enough equipment and no quite place not a lot of space for everything.
14 maart 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Not clean at all the changing room…
Not clean at all the changing room stinks toilets are nasty absolute filth no staff cleaning at all disgusting
11 maart 2024
Antwoord van JD Gyms - Bolton
Hi there
Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bolton@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Gym is over crowded can never get on…
Gym is over crowded can never get on the equipment I've been at different times and same story as late as 11pm, the equipment and facilities are okay and good that it's 24hrs and staff are good. But ringing or trying to contact there customer service to cancel or freeze or discuss is a nightmare.. there's no contact number on the website, I've tried ringing the gym no one ever answers the phone, the form asks for my membership number and I can't find it on the app, I've sent a query and no one got back to me horrendous experience in that area. I'm autistic and I find certain things difficult this being one of them, this is level of services is one of things I don't like about companies and will probably leave for this reason.
14 maart 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Bolton
Hi there
We are very sorry to hear you have been having difficulty contacting our team.
Please can you send an email query by clicking the link below and someone from the member service team can look into this for you. You can also call the gym and explain the issues over the phone 01204 803608 or by emailing the manager on bolton@jdgyms.co.uk
https://help.jdgyms.co.uk/support/tickets/new
Best wishes
The JD Gym Team 💚
equipment is sufficent and stuff is…
equipment is sufficent and stuff is very helpful. changing rooms and sauna is too small. shower can not be adjusted. need improvement in those areas
27 februari 2024
Antwoord van JD Gyms - Bolton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
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