I have been working with Rhona since the end of January. She has gotten me to a place where I enjoy going to the gym at opening, learning about foods and how to stay in a deficit but also enjoy a swee... Toon meer
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Lees wat reviewers zeggen
The gym has a good variety of kit, including some more 'niche' items like sleds and wallballs. There's a great selection of kettle bells and dumbbells too. The changing rooms are also nice. However, t... Toon meer
Bedrijf heeft geantwoord
If you're a newbie to the gym scene just returning after a while off, avoid this company as they're more interested in taking your money 1st before anything else. Also they don't indicate about ind... Toon meer
I really love coming to this gym, all of the facilities are great and it has everything I need. I started a personal training programme with Rhonafit. She really takes time to understand an individual... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over JD Gyms - Glasgow North
Geschreven door het bedrijf
Contactgegevens
Craigmont Drive, Maryhill Road, G20 9BS, Glasgow, Scotland, Verenigd Koninkrijk
- 1414652529
4,3
Uitstekend
178 reviews
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This gym used to be brilliant
This gym used to be brilliant, but the maintenance is pretty bad. For instance just one sink in the male changing rooms works, and it has been like that for ages.
Lockers with broken door lock are never fixed, and so on…
Showers and toilets used to be super clean before the pandemic, but not anymore, toilets stink. The cleaners are hardworking people, but either there were more cleaners before the pandemic or the number of clients have increased and the number of cleaners is still the same, as you can see cleaners never stop working so it’s not their fault. Machines with bottle water holders usually have chewing gum in them thanks to uncivilised people.
Some PT’s are very approachable, but some behave like superstars, specially the one wearing sunglasses, always in bad mood as if he was having the worst day of his life
Showers and the sauna are closed 15 min before the gym closes, but a couple of PT’s close them 30 min earlier. A couple of months ago, one of them closed the sauna one hour earlier just because.
Staff in the gym should be encouraged to talk to those clients mixing weight plates or leaving them on the floor, this is an issue that has gotten really bad in the last few months. Often you need to move several 25 kg weight plates to grab the one you need, or you find piles of plates on the floor.
Good points about the gym:
Those working there that are friendly, the atmosphere in the gym is very good, plenty of space to park, and the gym is pretty big, but it is so popular that Mondays Tuesdays and Wednesdays evening is overcrowded. Changing rooms are nice and there are some free classes for everybody
11 november 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Glasgow North
Hi there
We appreciate you taking the time to share your feedback. We understand your concerns about the maintenance and cleanliness of the gym. We are committed to providing a clean and safe environment for all our members, and we are working hard to address these issues.
We are aware of the issues you mentioned regarding the changing rooms, lockers, and showers. We are actively working to improve the situation and ensure that all facilities are maintained to a high standard. We also acknowledge the importance of a clean and hygienic environment, and we are taking steps to address the concerns you raised about the toilets.
We value your feedback and will continue to work towards providing a positive and enjoyable experience for all our members.
Best wishes
The JD Gyms Team
Member
I have been a member of this gym since the day it opened. I love it! But my issue is i have seen all the great PTs leave as they say the company is very hard to work for as they “need” to work for 15 hrs a week for FREE unless they pay full rent to work from this place, so that makes sense but if you dont have alot of clients then your working for free which is a disgrace. This gym was the first JDs in glasgow and was unrivalled but this one have been left to rack and ruin. It needs a major overhaul!!!!
The other issue is the “new” PTs, they are not approachable and have that look on there face as if to say “do not apporoach me” so that sometimes comes across rude and awkward.
Even when they are out of work but still in the gym training they literally stare at members and growl at them from a distance.
I have spoke to a manager a few times on the cleanliness of this place as yes there is a cleaner but he isnt there 24/7 and the place sometimes gets very grubby.
I have asked the manager for the area managers number but have been told twice that they dont give that out and then my complaint just stops at the manager clearly
2 november 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Glasgow North
Hi TJ. Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our new team in Glasgow North. We'll certainly raise this with the Area Manager.
We're very sorry that you were left feeling uncomfortable but can assure you that our staff there are great and really mean well for our members. Hope you can continue to enjoy using the gym. The JD Gyms Team 💚
I like it, but, def room for improvement
It's so convenient for me..a 5 minute walk from my flat...I'm a returning member having left 3 yrs ago ( can't remember why...!)...nothing appears to have changed, though, obviously, some of the equipment has become more shabby looking..even old fashioned looking...see in your blogs you are upgrading elsewhere..need to upgrade Glasgow North, tbh...
There only seemed to be one member of staff visible...had a few questions to ask, but, couldn't find him...
Other members lack of gym etiquette in returning equipment to their stationary collection points results in gym weights and equipment like handles for cable machines are nowhere to be found..spent valuable minutes searching for them..gave up in the end...a constant role for staff, I would say, would be to constantly monitor equipments accessibility for clients, and, to replace , and, stack whenever needed...
The male changing area is always clean, and, fresh...it's always a pleasure to enter it...well done 👍
Overall, I like the gym...there is a nice "feel" to it..no "gym bro" intimidation going on...all ages, and, sizes of males, and, females happily doing their thing...always a good sign..
Lots of choices of areas, and, equipment for workouts, with a room full of bikes for spin class only use, I presume...not that I'd join..spin is a killer lol...
4 stars from me...in need of a bit of upgrading I'd suggest, but, really, I'm being a bit picky....it is very good value for the monthly subscription, and, I'm glad I came back to it....👍👍👍
25 oktober 2024
Antwoord van JD Gyms - Glasgow North
hello Greg. Thank you for your detailed review and 4 star rating for our Glasgow North gym.
Whilst highlighting both the positive elements and areas for improvement. We appreciate your feedback on the equipment and the need for our team to continually maintain and log for repair where applicable. .it's great that you enjoyed the "feel" of the gym upon your return, the variety of equipment and workout options available. We understand the frustration of missing equipment and will take your feedback into consideration as we continue to enhance the member experience.
If we are ever running on a minimum amount of staff, you can always get their attention by pushing the green "Push For Assistance" button that you will find near the entrance.
Thanks again and we will see you soon.
The JD Gyms Team
💚
.
Antwoord van JD Gyms - Glasgow North
Hi there Dani. Thank you for taking the time to leave us a review. Although we are very sorry to read this about our gym in Glasgow North, we are still pleased that you told us. All feedback is important as it helps us to keep improving! Best wishes The JD Gyms Team
💚
Affordable Friendly Gym
Easy and affordable to join online with no fixed contract and ability to cancel at any time after the first month.
Decent changing facilities with plenty of lockers, clean toilets, showers and a working sauna.
Friendly environment with plenty of space to train and explore the large range of equipment.
7 oktober 2024
Antwoord van JD Gyms - Glasgow North
Hi there Ian, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, from joining up, to working out and then relaxing in the sauna. Your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚
Facilities are clean and well-maintained
The facilities are clean and well-maintained, and the staff are helpful. I love the atmosphere, and all the trainers are understanding and so kind in guiding us to achieve fitness in an enjoyable way.
25 september 2024
Antwoord van JD Gyms - Glasgow North
😊 Hi there. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Glasgow North, from the cleanliness to how much our team show how much they care! 💪 The JD Gyms Team 💚
it’s a 6am opening time in Glasgow yet…
it’s a 6am opening time in Glasgow yet they sleep in constantly over 30 cars came and went from Glasgow this morning that’s a joke managers sleeping in seems to be a trend in Glasgow north
21 september 2024
Antwoord van JD Gyms - Glasgow North
Hi Leanne, thank you for taking the time to leave us a review. Although we are very sorry to read this, we are pleased that you have brought it to our attention.
The last thing we want is for you to be setting your early alarm with a shadow of doubt that you will not be able to get your workout in!
We strive to provide consistent service and are disappointed to hear about this in Glasgow North. We will address this with our wider team to investigate and ensure this doesn't happen again.
Best wishes
The JD Gyms Team
💚
Antwoord van JD Gyms - Glasgow North
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars, the team at Glasgow North will be over the moon! ⭐ The JD Gyms Team 💚
JD JYMS is always first Nice staff…
JD JYMS is always first Nice staff thanks JD member
19 augustus 2024
Antwoord van JD Gyms - Glasgow North
Hi there. Thanks for the 5star review! Glad to hear that you are enjoying the gym
in Glasgow North. Our team will love the 5 stars!, keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Antwoord van JD Gyms - Glasgow North
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
The range of equipment and good hygiene
30 juli 2024
Antwoord van JD Gyms - Glasgow North
Hi there - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
Antwoord van JD Gyms - Glasgow North
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Great gym and team with nice layout of…
Great gym and team with nice layout of equipment
27 juni 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Antwoord van JD Gyms - Glasgow North
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
It was my first time there and I was…
It was my first time there and I was shown about. I felt soo much more comfortable after that so I am glad they were able to do it for me
2 mei 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Very unhappy regarding the late payment charge
Very unhappy regarding the late payment fee. The money was taken out and put back in which made me think their was no payment to be made. I am 8 months pregnant and never made a late payment before. I am disappointed and after calling customer services they said theirs nothing they can do. I didn't receive an email either. Disappointed and reconsidering changing gyms as this has never happened before. More disappointed as I have been loyal to JD gym for years now.
22 maart 2024
Review zonder uitnodiging
Antwoord van JD Gyms - Glasgow North
Hi Kim
Thank you for taking the time to leave us a review. We are sorry to hear that you haven't had the best experience.
We have raised this with the customer service team who will be in touch within the next day or two to discuss further. Hopefully all issues you've encountered can be resolved.
Best wishes
The JD Gyms
PIN code never worked
2 maart 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: glasgowsouth@jdgyms.co.uk
Take care
The JD Gyms Team 💚
Cable machines lack space.
The gym is great, but could do with a regig of equipment layout as cable machines are hard to use for lack of space to do a lot of movements without blocking foot flow of other gym users.
1 maart 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Thanks for the feedback. 👍
This is definitely something we'll consider moving forward, so please mention this to a member of staff next time you visit.
Best wishes
The JD Gyms Team
Great gym with plenty of machines and…
Great gym with plenty of machines and weights
28 februari 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
Excellent Gym and all equipments are…
Excellent Gym and all equipments are extremely well.
2 februari 2024
Antwoord van JD Gyms - Glasgow North
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
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