I started my JB collection with a bangle then ankle bracelet, have not taken my ankle bracelet off in a year, still no tarnishing, no breakage, looks brand new. I now have the zodiac pendant and gold... Toon meer
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I’m obsessed with my Jenny Bird jewelry! I love the look of my Celeste bracelet—it feels so elevated with any outfit. The quality looks amazing and feels unbeatable. The teeni detachable link earrings... Toon meer
Bedrijf heeft geantwoord
I cannot say enough good things about JB. Every time I sport any of my collection, I get so many compliments. The pieces go perfectly with any outfit and really elevate the whole look. The design of t... Toon meer
Bedrijf heeft geantwoord
So disappointed and dissatisfied with a Jenny Bird necklace I bought from my local Harvey’s Nicols store. Beautiful necklace which was a gift. Worn only TWICE and has now tarnished, losing gold co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Statement-Making Jewelry — The best earrings, bracelets and anklets for any occasion. Well-designed objects of beauty for everyday. Shop the jewelry everyone's talking about.
Contactgegevens
507 King St East, Unit 423, M5A 1M3, Toronto, Canada
- 647-346-2473
- hi@jenny-bird.com
- jenny-bird.ca
4,2
Goed
58 reviews
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So disappointed and dissatisfied with a…
So disappointed and dissatisfied with a Jenny Bird necklace I bought from my local Harvey’s Nicols store. Beautiful necklace which was a gift. Worn only TWICE and has now tarnished, losing gold colour around neck. At £90 I did expect more. I’m I wrong? 😫
Update from previous review! 30/11/24
Jenny Bird Team reached out and rectified the problem, almost immediately.
Jenny Bird Customer Care Team are incredible, apologetic, supportive and well awesome 👏🏽 Thank you for sorting my complaint with speed, kindness and support. Best Customer Care by FAR!!
12 november 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Susan!
I'm so sorry to hear that your Jenny Bird Necklace has tarnished, that sucks! We always want our customers to leave loving our jewelry, so we would love the opportunity to make this right with you. Please email our Client Care team at hi@jenny-bird.com and we will absolutely work on a solution for you!
xx, Team JB
In love with Jenny Bird!
I’m absolutely in love with my Jenny bird purchases! It was my first time buying anything from the brand and I’m already looking for what I can buy next! I got the two tone Faye puffy knockers and the Capri anklet and love both. Wore them my entire trip in Greece and even with the sun they remained perfect. Also amazing shipping time so I got them in time to go away! I get so many compliments on both and can’t wait to keep spreading the word on this amazing company!
6 oktober 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Stephanie!
Wow! We love to hear this! We are so glad you are loving your Puffy Faye Knockers and Capri Anklet, as well as the brand itself. Thank you so much for the support and love, it makes our day to read about experiences like yours!
xx, Team JB
The best everyday pieces!
I am absolutely obsessed with my Jenny Bird pieces! I purchased the Gia bangle, the Sofia Choker and an ear cuff. The pieces are all absolutely beautiful, and stack perfectly with my existing every day pieces. I have worked out and showered in the ear cuff multiple times, and it’s shown no signs of wear. I’d recommend Jenny Bird to anyone in a heartbeat.
3 oktober 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Chelsea!
Thank you so much for taking the time to share your love for JENNY BIRD! It's so great to hear how much you're loving your Gia Bangle, Sofia Choker and Ear Cuff and that they're perfect additions to your everyday pieces. If you have any questions, we're always here to help!
xx, Team JB
I bought 3 pieces the last 6 months
I bought 3 pieces the last 6 months. My anklets are beautiful and held up nicely
My two toned bracelet clasp is severely tarnished. Bummer
22 september 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Kerry,
That sucks to hear your bracelet has tarnished; that doesn’t usually happen! Please feel free to email our client care team at hi@jenny-bird.com and we'll be happy to work on a solution for you, we always want to make things right with our clients!
xx, Team JB
Amazing jewellery. Great value
I have bought several pieces of jewellery from earrings to bangles and anklets. Each piece is incredibly well made. I wear my jewellery everyday and it looks brand new. I also bought the sunglasses and every time I wear my Jenny Bird’s I get tons of compliments and I feel like a movie star!
3 september 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Thank you so much for this incredible review! It means so much to us to hear how much you love the pieces we work so hard to create! Please feel free to reach out to us anytime at hi@jenny-bird.com, we're always here and happy to help!
I bought 3 anklets and two of them lost…
I bought 3 anklets and two of them lost their gold plating after wearing for a couple of months. They look more steel now and not attractive enough to wear. They offer no guarantee for their “fine” jewelry or any kind of remedy for their low quality product failing. Its cheaply made and must have a super thin gold plating. I wore all 3 at the same time and they faded to different shades of metal. Expensive junk
13 april 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Jolynne,
Thank you so much for taking the time to share your experience with us regarding that tarnishing on your anklets. We are so sorry that this has happened! We are proud to offer a warranty on all of our pieces, and we would be happy to help! Our team has reached out to you via email, and we look forward to making this right with you.
Warmly,
Team JB
I’m obsessed with my Jenny Bird…
I’m obsessed with my Jenny Bird jewelry! I love the look of my Celeste bracelet—it feels so elevated with any outfit. The quality looks amazing and feels unbeatable. The teeni detachable link earrings are adorable. They basically feel weightless (coming from someone with sensitive ears). Love the versatility they offer with the two tone colour. Thank you JB for glamming me up!
26 augustus 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Carrie,
Thank you so much for taking the time to share the love for your JB pieces! It's wonderful to hear that Celeste is such a hero in your wardrobe and that the Teeni Detachable Link Earrings bring such versatility in your daily styling. We look forward to shopping with you again soon!
xx, Team JB
Cheap costume jewelry at semifine prices
Jennybird markets its jewelry like a semi-fine jewelry brand but I would have never purchased if I read the descriptions better. Their jewelry is all cheap brass with a thin layer of gold or silver plated on top. It wears through really fast and looks super cheap and ugly. Trust me, these are NOT pieces you can wear everyday.
I’m so disappointed they are charging hundreds of dollars for cheap costume jewelry. Silver isn’t even expensive, and for their price point using brass doesn’t make any sense. Mejuri is similarly priced but actual gold and silver.
31 juli 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Sarah,
Emma here, from Client Care! That sucks to hear that you’ve experienced some issues with the plating on your JB piece, that doesn’t usually happen! I would love to know a little bit more about what you’ve experienced and help with a solution! Could you please email us at hi@jenny-bird.com with the subject “Trust Pilot Review - Attn. Emma” and I’ll be in touch right away.
Warmly,
Emma, Team JB
Such an incredible company!
I have loved Jenny Bird for many years and have worn many anklets from this company for several years! However, I unfortunately wore one of my favorite anklets down to the bone so I reached out to the company. Emma from the customer service team for back to me almost immediately and let me know they no longer sold the anklet I had. She instead offered to send me a replacement of similar product! Her kindness and generosity really stood out to me, and I will continue to shop at this company for years to come because of it!
11 juli 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Katie!
Thank you so much for taking the time to share your experience with us! We're so glad to hear that although your anklet wore out, Emma was able to provide a solution and experience that felt positive and has left you wanting to come back to shop with us in future! It makes our day to hear that. We always have our customers backs and are here to help if you need us again in future!
xx, Team JB
I had an issue with my Jenny Bird…
I had an issue with my Jenny Bird Jewelry. Emma from customer care was excellent. She addressed my concern right away and took care of it immediately. I was thoroughly impressed! Well done!
12 juni 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Kelly!
Thank you so much for taking the time to share your positive experience with JENNY BIRD! We are so happy to hear that Emma was able to help you with your issue!
We look forward to shopping with you again soon!
xx, Team JB
I had an item stuck at a fedex…
Update. It took over a week but they have made it right for an item lost by fedex
Beautiful jewelry! Can’t wait to get it
6 juni 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Kelley,
Thank you so much for taking the time to share your feedback with us regarding your package! We are so sorry to hear that it was stuck with Fedex, but we are glad that our team was able to resolve this and make it right! Our Client Care Team will always work with our customers to make sure they are happy! We can't wait for you to get your new JB!
xx, Team JB
Easy to use interface and simple and…
Easy to use interface and simple and timely delivery. Beautiful and high quality jewellery.
28 mei 2024
Antwoord van JENNY BIRD
Hi there!
Thank you so much for taking the time to leave your feedback on your experience with JENNY BIRD! We are thrilled to hear that you enjoyed your experience and that you love your new pieces!
We look forward to shopping with you again soon!
xx, Team JB
I wrote that the company was a fire and…
I wrote that the company was a fire and forget company and gave them one star.
After speaking with them they replaced the item. And have bent over backwards and sideways to make everything right.
That being said I have change my rating to 5 stars. Even though I went through the hassle of trying to find the Item via the Shipper, which was FedEx who was no help during the process!!! all they could tell me that it was contracted out to a 3rd party!!! which is code for one of our not so stellar employees that works in Jersey City stolen the Item and it is not our problem.
So if you have any issues with receiving your order. It is not Jenny Bird!!!!
it is Fed EX and they will be of no help to you at all.
So take a breath say a few words of your choosing and then let Jenny Bird work it out !!!
they will make it right.
The measure of a company is not the service or the product!!! but how they handle business when things go to sh$t
Thank you Jenny Bird you are a top notch Company
5 juni 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Skiprat AJC,
Thank you so much for taking the time to circle back to us here and share an update on your experience! We're so glad to hear you're happy with the replacement, we will always work it out for our clients to ensure you're leaving happy! Thank you again for the review, it means so much to all of us here at JB!
xx, Team JB
Great purchase!
I love these products! Shipping was super fast and the quality is amazing. Can’t wait to wear my new things!
4 juni 2024
Antwoord van JENNY BIRD
Hi Stephanie!
Thank you so much for taking the time to share your feedback on your experience shopping with JENNY BIRD! We are so happy you love your new pieces, and we cannot wait for you to wear them, too!
We look forward to shopping with you again soon!
xx, Team JB
Antwoord van JENNY BIRD
Hi Juan!
Thank you so much for taking the time to share your experience with us here at JENNY BIRD! We are so happy to hear that you received your package quickly and that you are loving your new JB!
We look forward to shopping with you again soon!
xx, Team JB
Amazing
The product is beautiful, I’ve received so many compliments wearing the pieces. The ordering process is so easy and quick!!! Would definitely recommend
11 februari 2024
Antwoord van JENNY BIRD
Hi Erin,
Thank you so much for taking the time to share your love of Jenny Bird with us! We are so happy to hear that you are happy with your new JB, as well as your experience shopping with us!
We look forward to shopping with you again soon!
xx, Team JB
Excellent shopping experience
Excellent shopping experience. Super easy website to navigate and very quick delivery. Love all of the products I’ve purchased! Highly recommend!
21 april 2024
Antwoord van JENNY BIRD
Hi Carly,
Thank you so much for taking the time to share your experience with us here at JENNY BIRD! It is so great to hear that you've been happy with you experience and that you are loving your JB!
We look forward to shopping with you again soon!
xx, Team JB
LOVE my new jewels!
So so happy with my new Jenny Bird products! They all feel like they have amplified my daily looks and I cannot wait to wear them.
27 maart 2024
Antwoord van JENNY BIRD
Hi Aisan,
Thank you so much for taking the time to share your love for JB with us! We are so happy that you are happy with you new JB and that you are excited to wear them!
We look forward to shopping with you again!
xx, Team JB
Perfect experience
Such quick and responsive service and the products are amazing and beautiful!
20 maart 2024
Antwoord van JENNY BIRD
Hi Andrew,
Thank you so much for taking the time to share your experience with us here at JENNY BIRD! It's so great to hear that you've been happy with the service and love the products!
xx, Team JB
Great Customer service love the girls…
Great Customer service love the girls in how they handle any questions I have they go beyond to make sure that I have a great experience and service THANK YOU!, I am a bit confused about the negative reviews; however, in my experience having their jewelry on hand they are amazing! I have had mine for many years now and they still look new I take good care of them You Rock Jenny Bird
30 april 2024
Review zonder uitnodiging
Antwoord van JENNY BIRD
Hi Letty,
Thank you so much for taking the time to share your experience with us here at JENNY BIRD! It is so great to hear that you've loved the service from our Client Care team, as well as your JB pieces!
xx, Team JB
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