Really poor communication and service. Items took over 2 weeks to dispatch (and only after chasing) upon receiving, items were missing. No pre-warning that items were missing from the parcel, just a... Toon meer
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Lees wat reviewers zeggen
I ordered some leggings in November. Got a notification that my order was being processed, then... nothing. I've emailed, but no response. Seems to be a common occurrence now. So disappointed because... Toon meer
Very pleased with my order. Products were exactly as pictured. Had lots of bits and bobs from Jenny Juice over the years, never disappointed, exceptionally good value. The same or similar styled pr... Toon meer
Absolutely fantastic leggings, beautiful designs and the softest and most comfortable material. As soon as I put them on, it felt like a lovely soft hug. Immediately made another order when I saw a fe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Quirky jewellery & fun fashion. Unique & exciting clothing at great low prices. Free tracked delivery over £30.
Contactgegevens
REAR OF 25 HIGH ST, GL20 5AT, Tewkesbury , Verenigd Koninkrijk
- info@jennyjuice.co.uk
- jennyjuice.co.uk
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quack quack quick!
I ordered a pair of the duck leggings for my daughter. They arrived within a couple of days so I gave them to her for Easter. She was thrilled - but not enough to wear them to Mass on Sunday :) . The pockets are deep enough to hold a mobile phone too,
Oh my goodness!!
Oh my goodness!!! Absolutely amazing!!! I am in love!!! I have always loved bright and funky these are super soft and stretchy!! Super fast delivery and excellent communication.
Really disappointed
Really disappointed! As a local resident I often pop in to this shop and have been a regular customer. I had to place an online order as I have broken my leg and can't get into town... The order was apparently dispatched the following day, and 3 weeks later is still yet to arrive. 2 emails, and a direct message have been sent and all have been ignored. Very disappointing
Absolutely do not risk ordering from…
Absolutely do not risk ordering from this company. From what I can ascertain it looks like they are about to go into administration. I ordered and received the item but it was too big and contacted them regarding returning it. Four emails, a Facebook comment and having returned the item I still haven’t heard back or received my refund. Awful awful customer service who have left me out of pocket and now having to wait to see if I can do a chargeback.
Best leggings ever
Best leggings ever, soft, not see-through and the designs are stunning. Do checkout the juniors / kids section as well -y daughter adores her corgi leggings.
Absolutely loved the earrings I…
Absolutely loved the earrings I purchased. Great quality and delivery was fast. Definitely buying again!
Customer relations and correspondence non existant
I've given 2 star....as they can't be to blame for the whole mix up.....I purchased my goods from jenny juice via paypal who made a mistake on the delivery address, despite updating my details with my new primary address. As soon as the order went through, it showed where my package was going to.....to my previous address!I contacted PayPal to make complaint, as I did have my new address set as default/primary. They said to contact JJ immediately to change address or cancel order. Over the past 4 days I've sent JJ 4 emails, asking to cancel order or if they can change address......had no response....then today, I get an email from them saying its going to the wrong address. So in a nutshell, they haven't seen or read my emails I've been sending them. Which isn't good customer service. I understand they maybe busy, but they must check their customer correspondence when selling primarily online as this is the only customer contact they offer....one email address! I'd like to offer a recommendation, that they have a separate email address for problems with customer orders.....basically if there's a problem with your order...your stuffed.
Nice things and good quality for price
Nice things and good quality for price. Quick delivery. Highly recommend.
Lots of funky clother
Lots of funky clother, Anything different this a good place to look, fast delivery love this shop
Disappointed that one pair of leggings…
Disappointed that one pair of leggings ordered were not sold out, despite being shown on the catalogue as available.
Excellent service.
Excellent service.
Fast delivery. Lovely comfortable leggings.
Would definitely recommend and use again.
Fantastic experience and funky clothing and acessories
It's great Jenny Juice stock plus size clothing that is funky. Ordered 3 pairs of leggings and 2 pairs of stud earrings. Not disappointed with the quality of products.
Website easy to use.
Quick delivery.
Will definetely be shopping with Jenny Juice again.
No communication or refund
Only part of my order was delivered - the packing slip said the missing item would be refunded, but I've had no refund or reply to emails.
Really disappointed that they continue…
Really disappointed that they continue to promote, yet nearly a month after placing an order, no items or response to emails. In fact, they even deleted a post I commented on. Raised a PayPal dispute and the refund was processed. Such a shame-this was my second issue after forgiving what I thought was a genuine error first time around. Still no response or apology…13 Feb
Great delivery
Order only took a week, love everything, great communication, will definitely be ordering again
Fab selection of clothes that fit well…
Fab selection of clothes that fit well in beautiful prints. The dresses are so soft and I love the pockets!
Easy to order online
Easy to order online, delivered on time, great shop and website….another fab pair of leggings!
Do not order from Jenny Juice
First order with them went fine, but I ordered again back in November and just never received the item. Contacted them several times with no response, and was forced to issue a claim with PayPal to get my money back in December. However, it is now February and the refund is still pending on paypal. No item, no refund.
I wish I read the reviews before…
I wish I read the reviews before buying. Bought an item on sale and got tracked express delivery. Have emailed for tracking number, for info on delivery, for an update and have not had a word back. Can’t speak to anyone and they don’t have a phone number to call. Zero customer service. They didn’t reply on the website chat bot.
AVOID AT ALL COSTS
Ordered on the 27th of December, as of the 3rd of February order still hasn't arrived! Emailed 4 times with zero response. Left responses on Facebook, Instagram even tiktok! Heard absolutely nothing but still continues to post on multiple social media sites. Disgusting customer service, shouldn't run a company. Scamming people out of money. Also then blocked me on all socials so I've no way of getting my money back of this fraudulent scammer!
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