Took 3 months to arrive when item was listed as NOT ON PRE ORDER. Didn't fit. Sent it back - cost $145 AUD to send back. What a huge waste of time and money. DON'T ORDER if you live in Australia - unl... Toon meer
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Lees wat reviewers zeggen
I ordered a dress mid-August for an even mid-September. With the shipping policy I was confident it would be here in time no worries. Well time kept going by and I couldn’t get a shipping update on th... Toon meer
I ordered my Sloane Puff Sleeve Tiered Cotton Floral V-Neck Maxi Dress from Jessekea on February 9, 2026, and already by February 24, I had it in my hands here in Denmark. It fully lives up to my e... Toon meer
I had a wonderful experience visiting the Jessa Kae showroom, while I was visiting Utah. The showroom was immaculately decorated with ambient music. I loved so many of their gorgeous dresses, but was... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Women's Dress company based in Bluffdale, Utah dedicated to designing original beautiful dresses and focused on being all inclusive in sizing!
Contactgegevens
14725 S Porter Rockwell Blvd, 84065, Bluffdale , Verenigde Staten
- 8018108733
- support@jessakae.com
- jessakae.com
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Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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How can I give 0 stars
How can I give 0 stars? The worst quality dress that cost over $200AUS, plus $40 postage. The zipper did not work, the stitching was atrocious and the back pleats were not sewn properly. When I sent photos and videos I was told product was acceptable... by what standards? Clearly a fault and they asked me to return at MY cost.... NOT OK. Avoid avoid avoid
Refusing Return or Exchange
I purchased two dresses from them, they didn’t fit (despite going according to their measurements on the website). They refused to return or exchange them. I am now down €350 including duties and customs. Definitely the worst brand I’ve ever interacted with.
Love the yellow
Love the Daze dress so much I can picture myself going through a field of sunflowers laughing and giggling in it.
The Honey Bee dress is absolutely perfect for my sisters wedding!
Beautiful quality and sizing is great
Stopped in to the store to try this dress on. The Lila dress was beautiful and size was perfect. The tote was beautiful and the attendant was super helpful. Love the quality and feel of all of the fabrics.
Love JessaKae!
The dresses are so beautiful and the employees are so helpful!! We had such a good time trying on dresses and finding the perfect ones!!
Great Customer Service!
I ran into Shelbi and Alexis and they were so nice!! They’re great at giving good advice and helping with recommendations/zippers/anything else!! The dresses are soooo cute. I love that a lot of them have pockets!
Loved the atmosphere!!
The employees were very helpful! The atmosphere was low pressure and allowed for me to feel like my best self when trying on the dresses!
The cutest store!!
Shelby was so nice and helpful! The dresses that are less “fancy” have pockets!!
I love Jessakae!!
Jessakae has exceeded my expectations in every way. From the gorgeous dresses to the excellent customer service! I highly recommend Jessakae to anyone looking for high quality dresses! I can’t wait to come back again🩷
Truly What Dreams Are Made Of
JessaKae makes me feel like a princess every time I step in the store!! Their staff is always so warm and friendly and helped me find my dream dress for a special occasion. I've never felt more beautiful!
Buyers BEWARE
Buyers BEWARE.
This small business is just a scam of a business. There “return policy” is absolutely garbage it’s a store credit you get instead of a refund. And they tell you it’s in their policy which is hidden away not right on each page like they state.
So now they kept my money and have there ugly dresses back and I have this junk store credit. I’m tempted to just buy out the credit with there crap and burn it.
I’m all for supporting a small business but I hope this one fails hard!
Who just does store credit for a return what a joke
This company has beautiful, high quality dresses
This company has such beautiful dresses and every dress I have received is super high quality. They just swapped to using a new delivery service provider and it is now super fast shipping, received my latest order, a mystery bundle only 3 days after placing the order. I have ordered from them at least ten times now over the past two years and have never been disappointed.
Alot of the other reviews seem to be referencing the scam site which advertises these dresses for cheap prices but most of the actual jessakae dresses are above $100 because they are really great quality, they won't be $10 bucks and shipping information is sent out quickly. Make sure you are on the correct site and you won't have any problems. Also make sure to read over the return policy before ordering so not surprised when it is a gift card back and not a refund on original payment method.
be aware of their return policy before you buy!
I ordered a dress from them, it didn't fit so I started the return process. Then I ordered another dress for a different occasion, paid for rush shipping in 2-5 business days. On the 6th business day it finally shipped... and then I get my "refund" for the first dress I ordered. Store credit. They ONLY do store credit. So now I have a dress on the way that I'm worried if it doesn't fit I'll have $500 in credit at a store with nothing for me to buy.
It never arrived
I purchased about 10 dresses from this website the order never arrived even though the tracking number said it was delivered I've never seen it. Also the tracking emails disappeared as soon as they said it was delivered. I really would like my dresses. I was so excited for the dresses to arrive.
Well considering the order didn't show…
Well considering the order didn't show up - I'd say it is a scam!
TOTALLY UNETHICAL COMPANY
If possible I wouldn't even give this company one star. My daughter ordered a dress for a reception, it was terrible. The cut was nothing like the picture, it looked and felt cheap. We sent it back and receive a gift card to their store! Why would we ever buy anything there again? So now they get to keep our money and the dress, very unethical practice. DON'T SHOP HERE, what the dresses look like on the website aren't what they look like in person.
I came into the storefront and had the…
I came into the storefront and had the best experience with Shelby! She was super helpful and every single dress was super detailed and gorgeous! I wanted to buy everything!! Make this your go to dress company! 🩷
Amazing Customer Service
My wife loves JessaKae dresses. The store associates have helped me so much to pick out the right dress as a gift to my wife. Grateful for them and love the company!
I order 2 dresses
I order 2 dresses. Supposedly it was sent, the carrier "indicated it was delivered, but wasn't at my doorstep. I emailed them , costumer service said they'll resend, (again) Supposedly """ they did, I followed the "Supposedly carrier " and continued to say it was delivered. This company either it's not professional, it's a fake or they just don't care if it gets Lost. why would it be Lost??...I have ordered from wish and Temu, (which are in china) and have gotten exactly what I ordered. So, why can't I receive my things from this company?!!!...It's a fraud!!!
Package never arrived
I ordered 5 dresses during their holiday closeout. It's been over a month. My shipment says it's been delivered but it never arrived. The shipping company they use is not reliable, they don't offer any refund for this situation. Spend your money somewhere else.
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