jiomart.com Reviews 376

I had ordered few things by prepaying. As it was taking them forever to ever process my order I cancelled it and they never happen to refund my money but the app shows that it has been refunded. When I try to reach the helpline there are only bots which doesn't solve my problem at all. I wasn't expecting such scam from this mart,no wonder they're so rich because they steal money like this from everyone. So irresponsible, stop looting the poor people. Just give my money back

Didn't Dileverd my Order ,when I Tried to connect Jiomart Agent they just don't connect any call !! After tracking Order app Showcase It's Dileverd and If We request to refund, app Don't Refund amount, Totally Waste of Money and Time ! Fake App I have Ever Used! My Rating Star is Zero 0

I ordered fruits and vegetables both were substandard and their services are also poor as their customer care and resolving query

Worst experience not Derlvary products I am unhappy to service

I ordered a specific product, but instead I received something completely different and even from another brand. When I tried to return it, the company refused to help and kept insisting that I return the product I originally ordered which I never received in the first place. Instead of fixing their mistake, they put the blame and burden on me, which was extremely frustrating and stressful. This kind of treatment feels like harassment toward a genuine customer who simply wanted what they paid for. This experience has been disappointing, inconvenient, and completely unacceptable.

They are not refunding money in prepaid orders. The unavailability is shown after the money paid. No customer service only recorded message you get.

There system and employe management is worst when we make and order form jiomart quick they will say some products are unavailable but the product still shows in the app the worst part is that the unavailability is informed after placing the order if you made a prepaid they will say after preparing the order or if you choose COD they will inform the unavailable during the delivery which both doesn't give and option to add an alternative product to our order . And these bad system being misused by the delivery boys they will intentionally say the things are not available that they feel important or exclusive to jiomart that we make an another order but i ordered the same product again that same moment and another delivery agent showed up with the exact products i wouldn't doubt this if there where many stores in my location but there is only one store . And i don't know if jiomart is intentionally doing or supporting this because we want to make orders from the brand that they promote or because we want to make more orders . Is jiomart being manipulative or the delivery boys if jiomart seeing this this doesn't increase your sales this will destroy your reputation and decrease the sales

I have ordered a cheese and 2 bounty chocolate where cheese was damaged and both the chocolates were expired from November itself and they sold me the product

I ordered an item with MRP Rs. 999, and JioMart delivered substandard items of the same brand with MRP Rs. 699. I raised a complaint but their reply is that both are cashews. JioMart's unprofessional employees don't even know that there are different qualities of cashews. I regret ordering from JioMart and will never come back.

Don’t buy anything from jiomart chip quality product selling. I have ordered rice 10 kg it completely packed product inside after opening it’s full of bugs insect no any response from jiomart customer care

I have had very bad experience with the jiomart app multiple times.
many times they send the wrong order or incomplete order.
Inspite of multiple calls and complaints the issue is never resolved.
after the while they will start saying that the window for refund or replacement is over. Even when the delay is from their side.
the need to learn some ethics from big companies like Amazon.

Completely useless company. Fraud and scams people. Sends wrong parcels and does not refund. Pathetic customer service. Please never ever shop from jiomart.

It used to be good but it's totally unreliable now. Order show under process for days and eventually Cancelled.Chatbot keeps showing the same Complaint Number and shows expediting the Order, that's eventually Cancelled. There's no tier 2 escalation available.Customer Service team repeats the same Chatbot lingo, with no additional information on your Order, what's the point of appointing a human agent, when they're unaware of anything further than what Chatbot knows

Had ordered on jiomart app on 6th Dec at 5.30 p.m...waited for long but my ordered was not delivered...no option to speak to the customer care staff after 8 p.m...next day morning when we spoke to them, we were told that our order was not yet confirmed and told us to cancel the order (we had already made the payment on Saturday)...this is pathetic...absolutely waste of time .

Arrogant Delivery person ( Basavaraj Malasamudra),shouting on the customer .

It is a scam.. donot use the app. They accept the order, charges you and cancells the order.

Takes order and don't deliver items now a days
I am continuously experiencing this...

Very bad delivery service.. ordered morning 8am and it’s 20.10 and I have not received my order

Ye ek number ka fraud app h customer support team bhi bekar h kabhi yaha se na main shoping karuga na kisi ko karne dunga