I have been ordering from J L Brooks for a long time now! As a company they provide a super fast, reliable order and delivery service. Their stock has increased with plenty more choices at very compet... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really pleased with my order of crisps and snacks! 👍 There was a stock issue with one of the items, but they quickly got in touch to let me know, refunded me for the unavailable item, and proc... Toon meer
Bedrijf heeft geantwoord
Everything I needed in a hurry, Delivery no problem great service and no issues what more could you ask for a big thumbs up 👍
Bedrijf heeft geantwoord
You did well. Goods as described. Sadly you use a courier who employs either very stupid or very lazy people who cant read an address. (Kind if major requirement when delivering). Goods sent to wrong... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cateringeten en -drank leverancier
- Drankendistributeur
- Cash & Carry groothandelaar
- Banketbakkerij
- Banketbakkersgroothandel
Geschreven door het bedrijf
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Geschreven door het bedrijf
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Contactgegevens
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Verenigd Koninkrijk
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4,6
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van J L Brooks
Hi John,
Thank you for your great review.
We are really pleased to hear you were able to find the items you needed and that you were happy with the quick delivery. Your feedback is very much appreciated.
Thank you again for your support and for choosing JL Brooks.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Holly,
Thank you for your kind review.
We are really pleased to hear you were happy with the service and fast delivery. Your feedback is very much appreciated.
Thank you again for your order and support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Anita,
Thank you for your fantastic review.
We are really pleased to hear you were happy with the pricing and fast delivery service. Your recommendation means a great deal to us.
Thank you again for your support and for choosing JL Brooks.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Matt,
Thank you for your great review.
We are delighted to hear the products arrived as described and that you were happy with the delivery service. Your feedback is very much appreciated.
Thank you again for choosing JL Brooks.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Tony,
Thank you for your review.
We are delighted to hear you received excellent service. Your support and feedback are very much appreciated.
Thank you again for choosing JL Brooks.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Gary,
Thank you for your great review.
We are really pleased to hear you were happy with the quick service and the quality of your order. Your feedback is very much appreciated.
Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Gillian,
Thank you for your great review.
We are really pleased to hear you were happy with the service and fast delivery. Your support is very much appreciated.
Thank you again for your order.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Fantastic service
Fantastic service, very quick delivery just great service. Would highly recommend.
4 mei 2026
Antwoord van J L Brooks
Hi Craig,
Thank you for your fantastic review.
We are really pleased to hear you were happy with the service and the quick delivery. It is great to know everything met your expectations and we truly appreciate your recommendation.
Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
excellent service.
2 mei 2026
Antwoord van J L Brooks
Hi Peter,
Thank you for your review.
We are really pleased to hear you received excellent service. Your feedback is very much appreciated.
Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi David,
Thank you for your great review.
We are delighted to hear you were happy with the fast delivery and that you would use us again. Your support is very much appreciated.
Thank you again for your order.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent service and fast delivery
Excellent service and fast delivery. And had what some people didnt. Would highly recommend 👌
2 mei 2026
Antwoord van J L Brooks
Hi Glenn,
Thank you for your fantastic review.
We are delighted to hear you were happy with both the service and the fast delivery. We always try our best so it is great to know this was appreciated.
Thank you again for your recommendation and support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great quality products
Great quality products. Fast and reliable shipping. I was kept up to date about my order and it arrived within the stated time.
26 april 2026
Antwoord van J L Brooks
Hi Nathalie,
Thank you for your great review.
We are really pleased to hear you were happy with the quality of the products, the fast and reliable delivery, and the updates provided throughout your order process. It is great to know everything arrived within the expected timescale.
Thank you again for your support and custom.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Frankie,
Thank you for your kind review.
We are really pleased to hear you found our service excellent and helpful. Your feedback is very much appreciated.
Thanks again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
What an excellent service
What an excellent service after an initial Courier problem I cannot thank Emma and her Team enough for the attention and customer concern they showed and gave. Great service I will be using JLBrooks again. Thank you Emma.
2 mei 2026
Antwoord van J L Brooks
Hi James,
Thank you so much for your wonderful review.
We are very sorry there was an initial issue with the courier, but we are delighted to hear that Emma and the team were able to help and keep everything on track for you. Customer service is extremely important to us, so your kind comments truly mean a lot.
Thank you again for your patience, your support, and for choosing JL Brooks. We look forward to supplying you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Faultless
Faultless - from ordering all the way through to delivery. Packaging was excellent and reflected a lot of care and attention.
2 mei 2026
Antwoord van J L Brooks
Thank you for your wonderful review.
We are delighted to hear that everything was faultless from ordering through to delivery. It is also great to know the packaging met your expectations and reflected the care and attention we put into every order.
Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent products and excellent…
Excellent products and excellent customer service. Great staff very helpful
27 april 2026
Antwoord van J L Brooks
Hi Heidi,
Thank you for your wonderful review. We are delighted to hear you are happy with both our products and customer service.
Your kind comments about our team are greatly appreciated, and we will be sure to pass them on. Thank you again for your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
still not received order parcel force…
still not received order parcel force are just not coming to Angle the village I live, Royal Mail, DPD, & Evri can all manage to deliver on time with no issues, I have contacted parcel force customer service to chase
29 april 2026
Antwoord van J L Brooks
Hi Dawn,
Thank you for your review and also for your call. I am very pleased to hear that you did finally receive your order.
It is such a shame that so much hassle was caused by Parcel Force. After many phone calls between yourself, ourselves, and Parcel Force, it was a real relief that the driver eventually made the effort to deliver directly to your door.
It is also disappointing that the poor service provided by the courier has reflected badly on ourselves through this Trustpilot review, as we always aim to provide a much higher standard of service than this experience suggests.
Thank you again for your order, and may I wish you all the very best for the future.
Kind Regards,
Izzy
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Georgina,
Thank you for your kind review. We are really pleased to hear you are happy with our product range, pricing, and delivery service.
We appreciate your support and look forward to supplying you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Scott,
Thank you for your great review. We are so pleased to hear you found the service brilliant and that you will be ordering again.
We really appreciate your support and look forward to your next order.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Different product from the original
Different product from the original.
I think this place sells the knockoffs.
Excessive salt content!
NOT HAPPY AT ALL!!
25 april 2026
Antwoord van J L Brooks
Hello Ahmed,
Thank you for your feedback. We are sorry to hear you were not happy with your purchase.
We would like to clarify that the product supplied is genuine and sourced direct from the manufacturer. It is not a knock-off, and we do take claims like this very seriously.
Taste and seasoning levels can sometimes vary between batches, as these are controlled by the manufacturer rather than ourselves. If you have concerns about the flavour or salt content, we would recommend contacting the manufacturer directly using the details provided on the reverse of the Hula Hoops packaging, as they are best placed to investigate this further.
We do appreciate you bringing this to our attention and are sorry that the product did not meet your expectations on this occasion.
On a lighter note, your comments did at least inspire a very entertaining afternoon in the office. Somebody suggested that perhaps we had all been secretly making “fake” Hula Hoops out of crayons and pasta in the warehouse, which somehow turned into the staff attempting to film a TikTok recreation. Thankfully, nobody will be leaving their day job to become a snack manufacturer any time soon, but it did give the office a good laugh for the afternoon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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