James Madison High School Reviews 

The online diploma is not accepted by any colleges or military. This is a useless program, don't waste your money. There are outrageous cancellation charges. You have 5 days to cancel, however it takes 10 business days to review a transcript from another school. Then you pay $200 to cancel a month after you pay $350 to enroll!!

After several weeks of waiting for my child's entry exam to be received and graded, I called James Madison, to speak to yet again another customer service rep that didn't have any knowledge of what was going on. I was placed on hold for them to come back with "call back on next week", "call back on Wed. we may have it then" "give them a week to grade and put it in the system". Lie after life after lie. Another week pass, I call, and I get the genius name Lewis a very rude, argumentative customer service rep. Einstein thought he was really telling my mom off and refused to help her resolve the ongoing situation with the entry exam. On top of that, after several calls to add my mom, they added a wrong name and Lewis gave my mom the business when she called to check the status of the entry exam that they didn't get after 3 and half weeks of waiting. (And these are the people that are supposed to assist with our problems...) Nevertheless, this pitiful excuse for a customer service rep Lewis, had absolutely no idea how to help me resolve our ongoing problem with the school receiving a piece of mail. In the meantime, we're sending email after email to their register, because that is the only form of communication you have, when we are transferred to the register dept. all we get is hung up on. No one answers the line no matter if they dropped the ball on their end or not, you can only send a email. The register dept email you back and say the issue is resolved even if it's not. These people don't care about your child learning. Every customer service rep has a different protocol that they follow. Looking at how many times we've had to call the school, and not one thing has been corrected, it looks as though there is no protocol. They say what they think sound good. Finally, I was able to speak to a supervisor named James, he was concerned about all the wrong things. No one at James Madison wanted to accept the fact that there is a serious problem with the way they have messed up and how they have handled ALL OF OUR ...CONCERNS. I mean ALL OF THEM! Now they want us to pay for a notary for my mom to be added to the account when the other customer service rep put in the wrong name, the name they have on file, no one in our family have that name. My mom was placed on the account over 2 months ago...

Update - I am happy to say that JMHS really jumped in to resolve our issue. Thank you! Timely response online and they did everything they could to locate our transcript (which had been sent but without student ID number... so slowed down the process).

We are a little over a week into our JMHS experience and it has been highly disappointing so far. We have been trying to track down a transcript that our prior high school confirmed was emailed roughly a week ago. JMHS agents are rude on the phone and do not provide any assistance, they simply say wait 48 hours - yet still no feedback. Ticket was submitted but is unanswered. We have emailed our student's advocate and will give them a day or two to respond and then we will have to consider withdrawing and requiring a full refund.

DO NOT GO TO THIS SCHOOL THEY WILL SCREW YOU OVER UNTIL YOU HAVE NO MONEY LEFT!!!!!!

This school only cares about money and they are a scam.

The school work itself isn't bad, but good luck trying to get someone to care about your concerns on trying to finish quickly. It takes 7-10 days just to get someone to assess a failed course, and then 5 more days to remediate and god forbid you need help in that time, 5 days for a ticket to be found, always shutting down, always same excuses when needing things to be expedited. There is good people at this school, but the school setup completely sucks.

I would recommend this school to everyone.

Great experience! Very easy to contact instructors. Test results are sent to you immediately after test is sent in. Highly recommended

Good. Good Good good good good good good good good

It was a nice experience, but not necessarily the method I would prefer to use. I’m a tactile learner so it was a little bit harder for me than the average student.

I love how they work with you on your papers and etc.

JMHS taught me a lot of things that regular public schools do not. It was a very good experience for me. The work wasn't overly complicated but still challenged your mind, the lessons were well put together, and then teachers were very helpful.

I was able to get a diploma during a hard time. I am very grateful

Had wonderful experience always had the help I needed thank you James Madison

The school work is fine, I had nothing against that honestly. But be prepared to talk to the rudest people if you call the schools hotline for when you need help or have a question. I’ve been with this online school just for my senior year, but I’ve had to call many times, and I’ve never once talked to a nice agent over the phone. I’m only writing this review because they keep sending me emails asking me too, even when I finished my school last year, so this is my review.

Great education system. I was accepted at my community college with my high school degree from JMHS without any questions.

James Madison High School was a good choice for me. I was able to work on my own pace. I had no one rushing me to finish work but my self or my Parents. Didn't have dead lines on when to finish an assignment or a test. This was a great experience for me.

There a very well put together school. That would keep you. On track.So that you can achieve your goals. With excellence