Lovely quality leather loafers. I placed an order for 1 pair of Nautical Loafers and 1 pair of Ladies Suede Chunky Sole Moccasins on sale through a well known Scottish shop. I found the Suede Chunky... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy.... Toon meer
Bedrijf heeft geantwoord
I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... Toon meer
Bedrijf heeft geantwoord
My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Contactgegevens
Bacup Road, BB4 7HB, Rossendale, Verenigd Koninkrijk
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,7
Uitstekend
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Jo & Joe Collection
Thanks for your kind feedback. We’re really pleased to hear you were happy with the delivery and the quality of the sandals. It’s great to know they felt like good value too — exactly what we aim for. We hope you enjoy wearing them.
Lovely sandals and it arrived on time
Easy to order, sandals arrived quickly and fitted.
13 januari 2026
Antwoord van The Jo & Joe Collection
Thank you so much for your lovely review 🤍
We’re delighted to hear you found the ordering easy, the delivery quick, and that your sandals fit perfectly. Enjoy wearing them, and we hope they become a firm favourite!
Antwoord van The Jo & Joe Collection
Good morning, thank you for your 5 star review. We appreciate you taking the time to reach out. We are pleased you enjoyed the excellent service. Thank you!
Toooooo long for delivery I literally…
Toooooo long for delivery I literally had forgotten that I ordered a pair of shoes
2 januari 2026
Antwoord van The Jo & Joe Collection
Dear Nasra,
Thank you for getting in touch, and for your patience while waiting for your order. We appreciate you taking the time to raise your concerns.
I understand that the delivery time felt longer than expected, and I’d like to clarify the timeline for you.
Your order was placed on 24 December 2025 (Christmas Eve). Jo & Joe closed for the Christmas period and reopened on 2 January 2026, at which point your order was promptly dispatched via Royal Mail’s 48-hour service. As this service includes a weekend, delivery can take slightly longer during peak periods. Your parcel was successfully delivered on 7 January 2026.
While the delivery timeframe was impacted by the Christmas closure and the holiday postal schedule, we do appreciate that waiting can be frustrating, and we’re sorry for any inconvenience this may have caused.
Thank you again for your understanding and for choosing Jo & Joe. If there is anything further we can assist you with, please don’t hesitate to contact us.
Love my Jo & Joe sandals
I love my Jo & Joe sandals. I have so many now but always find an excuse to buy some more. Always well made and very comfortable but I mostly love them because they are so pretty. Quick delivery and easy returns (if required). You can’t go wrong.
8 januari 2026
Antwoord van The Jo & Joe Collection
Thank you so much for such a lovely review 🤍
We are pleased to hear how much you love your Jo & Joe sandals (and we completely understand always finding just one more excuse to add another pair!).
We’re so happy you find them comfortable, well made, and pretty — that balance is exactly what we strive for. Knowing that delivery and returns were smooth too is the cherry on top.
Thank you for being such a wonderful part of the Jo & Joe community.
Antwoord van The Jo & Joe Collection
Thanks so much for the ⭐⭐⭐⭐⭐!
We’re really glad you found everything easy to navigate and loved the products — and even happier that delivery landed right on time.
Hope you’re enjoying your order, and we can’t wait to welcome you back again soon.
Fabulous casual shoes
Fabulous casual shoes
You could dress up or down with these shoes.
May just have to purchase a second pair
2 januari 2026
Antwoord van The Jo & Joe Collection
Thanks so much for the lovely review Susan! We’re so glad you’re enjoying them and love how easy they are to dress up or down. A second pair sounds like a great idea 😉 Enjoy!
Have bought a few pairs in different…
Have bought a few pairs in different colours and have always found them to be lovely and comfortable
2 januari 2026
Antwoord van The Jo & Joe Collection
Thank you for your lovely review and continued support. We’re so pleased to hear you find them comfortable and enjoy the different colours.
Excellent quality slippers
Excellent quality slippers, quickly delivered and well packaged for delivery.
2 januari 2026
Antwoord van The Jo & Joe Collection
Thank you for your feedback Andrew! We’re so pleased you’re happy with the quality and delivery of your slippers. We hope you enjoy them.
Antwoord van The Jo & Joe Collection
Thank you for your review Carol. The JO&JOE team are pleased to hear you are enjoying your purchase.
Quick and easy
2 januari 2026
Antwoord van The Jo & Joe Collection
Thank you for your feedback, glad to hear you found the service fast & hassle-free!
Good product and price
Good product and price. A hitch with the ordering system as your site showed my first choice available when it wasn’t.
15 december 2025
Antwoord van The Jo & Joe Collection
Thank you for your feedback! We’re glad you were happy with the product and price, and we apologise for the issue with availability shown on our website.
Great and super fast delivery
15 december 2025
Antwoord van The Jo & Joe Collection
Thanks so much for your review Lisa! We’re really pleased to hear that your order arrived quickly.
A great pair of boots
A great pair of boots. The heel is just the right height and the buckle on the side gives a bit of class.
3 december 2025
Antwoord van The Jo & Joe Collection
Thank you, Charlotte, for your lovely review! We’re so pleased to hear you love style Yvette — the heel height and buckle detail really are beautiful finishing touches.
Found exactly what I was looking for on…
Found exactly what I was looking for on the website right away and product was delivered within three days. First class service.
9 december 2025
Antwoord van The Jo & Joe Collection
Thank you for your great review! We’re so pleased you found what you needed easily and that your order arrived quickly. We really appreciate your support.
Antwoord van The Jo & Joe Collection
Thank you so much for taking the time to leave us a review. We’re delighted to hear that you love our shoes
I bought my first Jo &Joe shoes many…
I bought my first Jo &Joe shoes many years ago at Badminton Horse Trials To date I have seven pairs of loafers three pairs of boots and a pair of slippers.I think that speaks for itself
2 december 2025
Antwoord van The Jo & Joe Collection
Thank you so much for your lovely review Lesley! We’re thrilled that your first pair from Badminton Horse Trials turned into such an amazing collection. Your loyalty means the world to us 🥰
I bought these slippers for my husband…
I bought these slippers for my husband an and and know he is going to love them, comfortable and good non slip sole. The colours are really nice blues.
I love Jo & Joe shoes I have 4 pairs in different colours, so light to wears
2 december 2025
Antwoord van The Jo & Joe Collection
Thank you so much for your lovely review! We’re thrilled you picked our slippers for your husband. And it means a lot to hear you enjoy your own JO & JOE shoes too. Thank you for being such a loyal customer!
The wool footwear get damaged quite…
The wool footwear get damaged quite quickly on the edges. But over all quite comfy for a great price
8 oktober 2025
Review zonder uitnodiging
Antwoord van The Jo & Joe Collection
Thank you so much for your review. We’re really pleased to hear that you find the footwear comfy and great value — that’s wonderful to know.
We’re sorry to hear the edges have worn more quickly than expected. Your feedback is really helpful and we’ll make sure it’s passed on to our buying team as we’re always working to improve.
My order was plain sailing
My order was plain sailing, prompt delivery, beautifully boxed with tissue around each shoe. I had ordered 2 pairs of loafers, one In white and the other Silver, they are very soft leather, very comfortable, and stylish. Reasonably priced, I shall order from this company again.
6 juni 2025
Review zonder uitnodiging
Antwoord van The Jo & Joe Collection
Thank you for your lovely review! We're so pleased your order arrived quickly and that you’re happy with both pairs of loafers. It’s great to hear you found them soft, comfortable, and stylish. We really appreciate your support and hope to see you again soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.