Excellent service from start to finish. Handled my queries really well and offered expert advice. Record player is amazing! Really top spec. Delivery was fast although driver left my parcel... Toon meer
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I was slightly worried as, unlike usual, I only read the reviews after I'd placed my order and noticed quite a few dodgy ones! I then got even more worried when the delivery arrived (very quickly I m... Toon meer
Overall a good experience. Ordered 2 pairs by mistake and Mindy ( customer service ) cancelled and informed PayPal too. Product came within the 5 days. Very happy.
Order No: 6188 Terrible customer service. I received a broken item and contacted them the same day, but got no response. Two weeks later, after multiple phone calls, I’m still being told someone w... Toon meer
Bedrijfsgegevens
Contactgegevens
Block A, 105 Eade Road, N4 1TJ, London, Verenigd Koninkrijk
- 020 8066 1611
- sales@joeaudio.co.uk
- joeaudio.co.uk
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speedy service at great prices
Thank You Joe Audio! ordered two cables at very competetive price which arrived a couple of days later, very good service.
The worst customer support I have ever…
The worst customer support I have ever received

Antwoord van JoeAudio.co.uk
Ordered an Ortofon cartridge online…
Ordered an Ortofon cartridge online from Joe Audio. Still had received nothing three weeks later. The package was tracked but just said pending on the app. Tried to contact someone at Joe Audio to chase it up via email with no response whatsoever. Made several phone calls. After a few attempts someone did eventually call me back to explain the package was being held due to a surcharge fee needed to be paid because under payment for postage. They paid this and I received it a few days later.
The cartridge is great.
Just a shame their customer service wasn’t a little more proactive.
Personable service
Personable, responsive service, Joe genuinely cares about his customers.
What a great first experience
What a great first experience. The website is easy to use and nicely laid out. Shipping was extremely fast and the points system is a brilliant idea. Will definitely be buying from here again.
Super Joe :)
Very nice service. I ordered the wrong item, and it was changed without any stress and extra payments. Really recommend this store. Joe called me asking for all my concerns on my order. That's mean the clients are important for him, what we all look this days :) .
Definitely this will be the store I will need something related to audio system.
Thank you, Joe.
Chord Epic HDMI
Ordered the Chord Epic HDMI, very quick delivery service. Will use them again in the future.
Easy transaction great communication…
Easy transaction great communication swift delivery 5*****
Great company
Actually I already did one review on here for you guys, because I got amazing service. No harm in saying it again.
Great service
Always great products and very efficient service,couldn’t recommend them high enough 👌🏻👌🏻👌🏻
Great experience
Great experience, although I am a high end customer and having to wait 5 days for delivery is too long.
You should have an option for next day.
Very good punctual service and products…
Very good punctual service and products are as described with various choices. All with the option of useing Klarna if you need to. Communication is 2nd to none and I will continue useing them.
Thanks all keep up the good work.
Bill
Great! Product arrived perfectly!
I recently purchased a turntable from Joe Audio and was impressed with the ease and efficiency of their online process. Their user-friendly website offers a wide range of high-quality turntables and accessories. What stood out most was the quick delivery and meticulous packaging, ensuring my turntable arrived in perfect condition. This attention to detail in shipping and customer service sets Joe Audio apart from larger companies. I highly recommend them for anyone seeking quality products and a seamless shopping experience.
Excellent service
Excellent service, placed 2 orders one just before Christmas and one after Christmas. Both orders were delivered within the specified time (3 days) and came in well protected packaging. Website was easy to use and any communication re orders was brilliant too.
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