Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Toon meer
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Lees wat reviewers zeggen
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Toon meer
Bedrijf heeft geantwoord
Rod is very nice and he is also helping me with my question that I asked and I enjoy Geralds wallet app
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Alternatieve financiële diensten
- ook in
- Betaalservice
- Financiële instelling
- Niet-bancaire financiële diensten
Geschreven door het bedrijf
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Contactgegevens
Verenigde Staten
- support@joingerald.com
- joingerald.com
4,7
Uitstekend
214 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Jonas was very helpful when I needed…
Jonas was very helpful when I needed assistance.
19 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing your experience. We’re glad Jonas was there to help when you needed assistance and that he was able to provide the support you were looking for. We’ll be sure to pass along your kind words to him.
Gerald is great for free cash advances
Gerald is great for free cash advances! No subscription fees and no interest! They’re the best!
19 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for the amazing feedback! We’re thrilled to hear you’ve found value in the free cash advances and that the lack of subscription fees and interest has made a difference for you. Your support and enthusiasm mean a lot to our team.
Antwoord van Gerald Wallet
Thank you for your feedback! We’re glad to hear you found the experience helpful and that we could assist when you needed us. We appreciate you taking the time to share your thoughts.
It was great stephanie helped a lot
14 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing! We’re glad Stephanie was able to help and make your experience a great one. We’ll be sure to pass along your kind words to her.
Jubelle is such a sweet girl
Jubelle is such a sweet customer service agent
11 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for the kind words! We’re so glad to hear Jubelle made such a positive impression. We’ll be sure to share your feedback with her — she’ll be delighted to know her kindness was appreciated.
They really help when needed and are…
They really help when needed and are great to work with. Customer service s amazing.
7 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing your experience! We’re glad Gerald has been there for you when you needed extra support. It’s especially great to hear our customer service team has made such a positive impression. We truly appreciate your kind words.
Excellent Customer Service with Jubelle.
6 mei 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you giving Jubelle a shoutout — it’s wonderful to know he delivered such a great customer service experience. Thanks for sharing your feedback with us!
Stephanie is a great help and the app…
Stephanie is a great help and the app is awesome
28 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for sharing this — we’re glad Stephanie was able to help and that you’re enjoying the app overall. We’ll be sure to pass along your kind words to her.
Antwoord van Gerald Wallet
Thank you for sharing — we’re glad to hear you’re enjoying using the app. It means a lot to know it’s been a positive experience for you.
This company is a fraud!!!
This company is a fraud!!!! They forced me to buy their products thru their app and the Pokemon cards are fake !!! Do not use this site!!
22 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We’re sorry to hear about your experience. Receiving items that don’t meet expectations, especially concerns about authenticity, is understandably frustrating.
We’d like to review the Pokémon cards you received and investigate this further. Please contact support@joingerald.com
and share the order number so we can look into this and assist you.
Great customer service from Stephanie
Great customer service from Stephanie. She give me what I ask for. I appreciate her
22 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — we’re glad Stephanie was able to assist you and provide exactly what you needed. We’ll be sure to pass along your appreciation to her.
App is awesome Jubelle from customer…
App is awesome Jubelle from customer service was such a great help
22 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate the great feedback — it’s wonderful to hear you’re finding the app useful and that Jubelle made a positive difference with her support. Thanks for letting us know!
Love Gerald
Gerald is always fast and accurate with their service and makes you proud to be a member
21 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We really appreciate your kind words — hearing that our speed and accuracy stand out, and that you feel proud to be part of Gerald, is incredibly rewarding for our team. Thanks for sharing your experience!
Gerald customer service is always…
Gerald customer service is always really amazing about accommodating me when I need them the most !
21 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — it means a lot to hear our customer service team has been there for you when you needed support the most. We truly appreciate you trusting us and taking the time to share your experience.
Stephanie was super helpful with my…
Stephanie was super helpful with my situation and was able to resolve the issues I had! Definitely recommend this app to anyone who needs a little extra cash!
21 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you highlighting Stephanie’s help — it’s great to know she was able to sort out your situation. Thank you as well for recommending the app, that kind of support means a lot to our team.
Antwoord van Gerald Wallet
Thanks so much for the positive feedback — it’s wonderful to hear you’re enjoying the app. We’ll make sure Jubelle sees your kind message!
Gerald App Support
Rod was extremely helpful in processing my request. Gerald support is always so quick and helpful. The Gerald app is easy to use and provides amazing services.
14 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — we’re glad Rod was able to assist with your request and get things handled smoothly. It’s also great to hear our support team has been quick to respond and that you’ve found the app easy to use. We truly appreciate you taking the time to share your experience.
Mark has made my experience great
Mark has made my experience great! The items typically come in a timely manner and the advances are helpful.
13 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for sharing this — we’re glad Mark helped make your experience a positive one. It’s also great to hear your items have been arriving on time and that the advances have been helpful when you needed them. We appreciate you taking the time to share your feedback.
The items and customer service is…
The items and customer service is amazing
1 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We love hearing that both the products and customer service stood out to you. Thanks for your kind words and for sharing your experience with us!
Awesome!!
Rod effortlessly helped me out and resolved my issue. It was so easy to get an advance.
6 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you mentioning Rod — it’s great to know he helped sort things out quickly and made the experience simple for you. We’re happy to hear the advance process felt easy as well.
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