Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Toon meer
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Lees wat reviewers zeggen
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Toon meer
Bedrijf heeft geantwoord
Rod is very nice and he is also helping me with my question that I asked and I enjoy Geralds wallet app
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Alternatieve financiële diensten
- ook in
- Betaalservice
- Financiële instelling
- Niet-bancaire financiële diensten
Geschreven door het bedrijf
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Contactgegevens
Verenigde Staten
- support@joingerald.com
- joingerald.com
4,7
Uitstekend
214 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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It was very easy and seamless to get an…
It was very easy and seamless to get an advance with Gerald wallet when I needed it.
1 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you highlighting how simple the process felt — it’s great to know Gerald was there when you needed support. Thanks for taking a moment to share your experience.
Jonas was very helpful and did a great…
Jonas was very helpful and did a great job in offering me an extension on my payment thank you
3 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — we’re glad Jonas was able to step in and help you secure an extension on your payment. It’s great to hear he made the process a positive one for you.
I always appreciate the great customer…
I always appreciate the great customer service I receive . Thank you for your efficiency.
1 april 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We truly appreciate you sharing this — knowing our efficiency and customer service stand out to you means a lot. Thanks for taking the time to let us know!
Antwoord van Gerald Wallet
It means a lot to hear our customer service has been consistently great for you. We appreciate you taking the time to share that feedback!
Jonas with Gerald Wallet was a great…
Jonas with Gerald Wallet was a great Help academy extension for my loan thank you for everything Jonas
31 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you recognizing Jonas — it’s great to hear he was able to assist you with your loan extension. Thanks for taking a moment to share your experience with us.
Gerrard wallet has been a really good…
Gerrard wallet has been a really good experience. I’ve been able to order stuff that I need from my house and stuff that I need for my classroom and get a small cash advance. I wish the cash advances were bigger but it’s OK. I hope they get bigger as the time goes on, but overall the whole service has been great and the fact that you can get customer service with a small hit of a button and someone answers your help is amazing
30 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing such detailed feedback — it’s great to hear you’ve been able to order items for both your home and classroom while also accessing a cash advance when needed. We also appreciate your honest thoughts about advance amounts, and feedback like this helps us understand what matters most to our users. It’s wonderful to know our support team has been easy to reach when you need help.
great service !!!A+
30 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We love hearing that — thanks for the A+ feedback! It’s great to know you had a positive service experience, and we appreciate you taking a moment to share this.
Thanks Jonas for helping with the…
Thanks Jonas for helping with the extension!
29 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We’re glad Jonas was able to help you get your extension taken care of. We’ll be sure to share your thanks with him — he’ll appreciate the shoutout!
Jonas was very helpful with my payment…
Jonas was very helpful with my payment EXTENSION. Was very understanding to my needs and concerns at this time.
29 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you highlighting how understanding Jonas was while assisting with your payment extension. It means a lot to hear he was able to support you in a way that met your needs.
I was extremely happy with my agent…
I was extremely happy with my agent Jonas as he was able to get me an extension in a timely manner. thanks to him it was a stress free process.
28 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — it’s great to know Jonas handled your extension in a timely way and helped ease the stress. We appreciate you recognizing his efforts and letting us know about your experience.
This app is great
This app is great. They have been very accommodating. They have helped me extend my payment and they have great items in their corner store.
27 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing this — we’re glad to hear our team has been accommodating, especially when helping with your payment extension. It’s also great to know you’ve been enjoying the items available in the Cornerstore. We appreciate you taking the time to share your experience.
Antwoord van Gerald Wallet
Thank you for the kind words — we’re really glad to hear you’ve had a wonderful experience with us. We appreciate you taking a moment to share that.
My customer service rep Jonas assisted…
My customer service rep Jonas assisted me well with my repayment extension.
27 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for sharing your experience — we’re glad Jonas was able to assist you with your repayment extension and make the process smooth. We’ll be sure to pass along your feedback to him.
I appreciate Stephanie's help with…
I appreciate Stephanie's help with getting me my extension on my repayment I really appreciate it.
27 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We really appreciate you mentioning Stephanie — it’s great to hear she was able to assist with your repayment extension. Thanks for taking the time to share your experience with us.
Gerald is great
Gerald is great! Representatives have been very friendly and helpful, and I appreciate the services they provide.
27 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks so much for the kind words — we’re glad to hear our representatives have been friendly and helpful, and that you’ve found the services valuable. We truly appreciate you taking the time to share this.
It’s a good thing shopping for items…
It’s a good thing shopping for items you may need around the house and pay later for it.
26 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We’re happy to hear the ability to shop for things around the house and pay later has been helpful for you. That’s exactly the kind of convenience we aim to offer. Thanks for taking a moment to share your feedback — it really means a lot to our team.
Extra cash when you need it
Gerald helps with a little extra cash when you are in a pinch and also helps you buy the items you need daily or specialty items you may want all at the same time! Super helpful and easy to use.
26 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for sharing this — we’re really glad Gerald was able to help when you needed a little extra cash and make it easier to get both everyday essentials and specialty items in one place. It’s great to hear the process felt simple and useful for you. We truly appreciate you taking the time to share your experience.
They were very helpful
They were very helpful, I highly recommend them
25 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We really appreciate the recommendation — it means a lot to hear that you found our team helpful. Thanks for taking the time to share your experience with us.
Great customer service from Mark
25 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for taking the time to recognize Mark — we’re glad he provided the kind of customer service you were looking for. We’ll be sure to share your feedback with him, he’ll really appreciate it.
I had a great experience with Gerald…
I had a great experience with Gerald especially with Stephanie
25 maart 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thanks for sharing your experience — we’re so glad to hear it was a great one, especially working with Stephanie. We’ll make sure she sees your kind feedback — it will mean a lot to her.
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